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The hotel had a great package deal with Medieval times that saved us ober 75$ bwtween the hotel stay and 3 adults dinner theater. Manager's reception with snacks and wine was a nice personal touch, but the breakfast was stale and the fake eggs and...More
2 Thank Barb G
Response from stephen778, General Manager at Holiday Inn Express Chicago - SchaumburgResponded 14 March 2016
Thank you for staying with us Yes we agree our managers reception is the best.
Our breakfast is normally the best in the area please come back and try us again
My wife (IHG Platinum) and I (IHG Spire Ambassador) stayed here one night prior to meetings the following day. In the morning there was NO water in which to shower/ bathe. I complained to reception who said that a manager would call me and she'd...More
Thank Derek C
Response from stephen778, General Manager at Holiday Inn Express Chicago - SchaumburgResponded 25 February 2016
Please accept our apologies for the problem you had during your stay When a item breaks like the handle in the shower it is never good but it is all how it was taken care of. The agent did offer you another room but you...More
Great location. Shopping and dining was close. The staff was very friendly and accommodating. Breakfast bar was well stocked with and fresh. This was a get away for my wife. It couldn't have been better!More
3 Thank MU_FAN_05
Response from stephen778, General Manager at Holiday Inn Express Chicago - SchaumburgResponded 24 February 2016
Wow!!! Thank you so much for taking time to share your feedback with us. Our team is so happy to hear that you enjoyed your experience. Our goal is always to make a genuine connection with our guests and make them fell welcome. Please let...More
Been here twice and been pleased both times. Good size rooms and a variety of breakfast choices. Easy to navigate in the building and parking lot. Front desk is friendly as well. The bathroom is a good size but they do not have vents fyi....More
4 Thank MAI Y
Response from stephen778, General Manager at Holiday Inn Express Chicago - SchaumburgResponded 22 February 2016
thank you for staying with us Our pool will be open in may please come back and have a splash see you soon
Had traveled many hours and finally reached this great place.
Location was great. Close to best restaurants,
Few miles away from the Mall.
Breakfast was one of the best we experienced for the money we've spent.
Staff was friendly and housekeeping was doing great job;...More
4 Thank AnnTrip125
Response from stephen778, General Manager at Holiday Inn Express Chicago - SchaumburgResponded 17 February 2016
thank you for staying at our hotel Yes we agree breakfast is the best the staff send there thank you for the great compliments
please come back and see us again