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Extended Stay America - Chicago - Woodfield Mall

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60 Reviews from our TripAdvisor Community

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Showing 59: English reviews
Navarre, Florida
Reviewed 13 September 2016

Very comfortable room with amenities. Quick breakfast includes fresh fruit, muffins, coffee etc. Enjoyed my stay in this hotel. Safe area near good places to eat and attractions such as Mid-evil Times. Was there on business for two weeks. No complaints at all. Staff was very friendly and the area is newer and near to convention center.

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Helpful?
1Thank 7Native
Manager_11525, Manager at Extended Stay America - Chicago - Woodfield Mall, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. It is great to see you enjoyed the amenities and accommodations provided by our hotel. I am pleased you had not complaints and were well taken care of by our staff. Thank you again for your review. We look forward to seeing you...

Eagan, Minnesota
Reviewed 20 August 2016

We stayed in this Hotel for one night before continuing our journey to Niagara Falls from Minneapolis. The rooms are spacious and have amenities like Microwave and Gas stove for cooking and a fridge. Cooking vessels are also available on request for free. Complimentary Grab and Go breakfast is provided along with coffee. The location is good if you are...

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1Thank Sarthak B
Park Forest, Illinois
Reviewed 18 July 2016

The service was averaged the room was nice and clean. The property seemed to be well kept and the property is located in a nice area. The bed was comfortable and it wasn't noisy, was able to get plenty of rest.

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Thank Esquire19
New Delhi, India
Reviewed 10 July 2016

- Good Location and good price if you stay for long period (ex :- month or more) - Cleanliness is a big problem here, i read similar reviews before coming here but shocked to see all the reviews about the cleanliness were true. - There was layer of dust on the table, hair in the drawer, bath tub, wash basin...

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Thank Sukant88
New York City, New York
Reviewed 24 March 2016 via mobile

I stayed at this hotel for a month, my experience was excellent. The room was very clean and a cleaner was coming once a week, but they need to pay more attention on cleaning better the fridge and the microwave. The hotel's location is the best as everything is around it. Target is not too far away and there are...

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Helpful?
Thank Steve T
Manager_11525, General Manager at Extended Stay America - Chicago - Woodfield Mall, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate you letting us know about the housekeeping issues you experienced. We are sorry for these issues, but are glad to read that you had a comfortable stay overall and enjoyed our convenient location. I truly appreciate your comments regarding our friendly customer service. Once again,...

Schaumburg, Illinois
Reviewed 2 January 2016

Iv'e stay in at least 6 ESA's througoht the West/Midwest. The ESA/Woodfield mall location is by far the best Extended Stay Hotel that I've stayed in. Great, friendly staff whom go out of their way to make your stay as comfortable as possible.

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Helpful?
Thank Erv F
Manager_11525, General Manager at Extended Stay America - Chicago - Woodfield Mall, responded to this review

Thank you for taking the time to write a review of your stay. I am proud of our staff for going above and beyond to make your stay comfortable and enjoyable. I truly appreciate your kind comments regarding our hotel. The staff and I would like to thank you again for posting your review. We look forward to welcoming you...

Reviewed 18 December 2015 via mobile

Horrible! Dirty dishes in the sink, kitchen counters not wiped down...makes me wonder if sheets were even changed! Called the front desk to tell them about it - he told me to throw the dishes in the garbage!!!!Really?!?!?!?! Room smelled really bad too!

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Thank Bobbi A
Manager_11525, General Manager at Extended Stay America - Chicago - Woodfield Mall, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Thanks to your feedback, we can continue to work on providing an exceptional stay for all...

Reviewed 12 December 2015 via mobile

If you are looking for an ECONOMY Hotel I would recommend this place. The rooms are updated and the beds are comfortable. There were a few very minor maintenance/housekeeping issues but nothing worth complaining about. Simple rooms but if you're looking for something decent at a low price I do recommend this hotel. Note: There are no ice machines.

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Thank Susan G
Manager_11525, General Manager at Extended Stay America - Chicago - Woodfield Mall, responded to this review

Thank you for taking the time to write a review of your stay. I’m thrilled that we were able to accommodate your needs with a home away from home experience at a great value! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Reviewed 9 October 2015 via mobile

My colleagues and I stay here when in the area for business. We use Extended Stay throughout the country and this is an excellent location. Having the full fridge and a kitchen setup in the room is very economical. The staff is happy, friendly, and accommodating to our needs. Great location near the mall and lots of good restaurants nearby.

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2Thank Joe W
Reviewed 9 October 2015 via mobile

I have visited countless extended-stay hotels throughout the country, and this one is by far the cleanest and best maintained of all that I have stayed at in the past three years. The manager, Theresa, in particular is extremely helpful and friendly, always doing her best to accommodate the needs and requests of the hotel guests. Her attention to detail...

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2Thank John c

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Self-Serve Laundry
  • Meeting Rooms

Additional Information about Extended Stay America - Chicago - Woodfield Mall

Address: 1200 American Ln, Schaumburg, IL 60173-4944
Region: United States > Illinois > Schaumburg
Price Range: $94 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Chicago - Woodfield Mall 2.5*
Number of rooms: 1
Reservation Options:
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Hotel Style:
#15 Business Hotel in Schaumburg
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Chicago - Woodfield Mall staff and other travellers.
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Questions? Get answers from Extended Stay America - Chicago - Woodfield Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use Groupon code and sign up for extended perks before booking. 40-50% off”
 of 5 bubbles 7Native, 13 Sep 2016 | Read review
“First and second floors are non-smoking completely. Second floor is exceptionally quiet.”
 of 5 bubbles 156valb, 8 Oct 2015 | Read review
“All rooms are excellent!”
 of 5 bubbles 40joshc, 22 Jul 2015 | Read review
“Downstairs and non smoking.”
 of 5 bubbles cindyl86, 14 Feb 2015 | Read review
“Non-smoking rooms are well isolated. Several room layouts are available.”
 of 5 bubbles MrTraveler629, 10 Dec 2013 | Read review
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