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Four Points by Sheraton Chicago O'Hare Airport

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700 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Chicago O'Hare Airport
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Showing 657: English reviews
Reviewed 20 November 2016

We had a family wedding in Chicago and we had about 60 guests from out of town staying at the four points sheraton. The staff was outstanding, helpful, polite, patient and efficient. The rooms were clean and the beds were very comfortable. Thank you to the front desk employees who made our stay so pleasant!

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Helpful?
2Thank Ruchel M
Fourpointsohare, General Manager at Four Points by Sheraton Chicago O'Hare Airport, responded to this review

Dear Ruchel M, We appreciate the review and glad to hear about your experience. We look forward to see you again. Regards, Arun

Washington DC, District of Columbia
Reviewed 10 November 2016

I just completed an overnight stay at this hotel and had a pleasant experience. The complimentary shuttle to/from the airport was quick and reliable, running every 20 minutes. The hotel staff were courteous and helpful. The room was clean and modern. I would stay here again.

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Helpful?
1Thank MikeJet88
Fourpointsohare, General Manager at Four Points by Sheraton Chicago O'Hare Airport, responded to this review

Dear MikeJet88, Than you for taking the time to post review and we are glad to hear about your experience. We look forward to see you again. Regards, Arun

Oshkosh, Wisconsin
Reviewed 9 November 2016

I felt the hotel suited us great for a one night stay to leave at 3 AM to catch an international flight. We book through a travel agent to have parking for 1 week, however, ended up not utilizing this service because of a change in flights. Was cheap for 1 night and 7 nights of parking - about $150....

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Helpful?
1Thank tealchristine2712
Fourpointsohare, General Manager at Four Points by Sheraton Chicago O'Hare Airport, responded to this review

Dear teaclchristine2712, We appreciate you taking the time to post review about your experience at Four Points and glad to hear that you enjoyed the stay. We do serve coffee in the morning from 6am to 9am in the lobby and we do have coffeemakers in the rooms for guest to enjoy coffee anytime of the day. We look forward...

Panama City, Panama
Reviewed 8 November 2016 via mobile

Average hotel. Clean rooms and good shuttle service to the airport. The staff at the restaurant was dismissive when we asked if the happy hour was still available (there were still 15 minutes left). We were planning on eating there, but the attitude made us turn away.

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Helpful?
1Thank Jairo G
Fourpointsohare, General Manager at Four Points by Sheraton Chicago O'Hare Airport, responded to this review

Dear Jairo G, Please accept my sincere apology about the attitude of the hostess from Restaurant and I want to assure you that this is not the norm and we will address this right away. and hope you will give us another chance to make it up to you. Warm Regards, Arun

Atlanta, Georgia
Reviewed 7 November 2016

Older hotel by Sheraton, so don't expect a lot (although I think they are trying, i.e., some renovations). Fairly comfortable since I was looking for 1 night. Has a small fitness center and door pool. Lobby area nice. Staff friendly. Shower needed improvement. There was limited parking the night I was there.

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Helpful?
1Thank Phyllis W
Michigan
Reviewed 4 November 2016 via mobile

This is an aging property but has been kept up. Rooms run small but a good size bathroom. Beds are comfortable, and furniture and carpets look recently updated. Currently doing some remodeling in the restaurant. The real star here is service, overall friendly and out to meet customer needs. 24-hour shuttle service to the airport every 20 minutes. Decent value,...

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Helpful?
1Thank jra3
Camanche, Iowa
Reviewed 2 November 2016

AAA booked this room for us as a park & fly. When we got there, there was hardly anywhere to park. The back parking lot was a packed and we had to squeeze in a tiny spot in the far corner. After checking in with a very rude front desk employee we went to our room. I have NEVER seen...

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Helpful?
1Thank tls268
Fourpointsohare, General Manager at Four Points by Sheraton Chicago O'Hare Airport, responded to this review

Dear tls268, We take pride in maintaining a clean facility and parking situation and since February we have made few changes at front desk. please accept my apology for your experience in Feb and we hope to see you again. Regards, Arun

Edmonton, Canada
Reviewed 30 October 2016

We stayed one night at Four Points en-route back to Canada after travelling back from Croatia. The hotel offers free shuttle to and from the airport, but we did not ask which airport gate the shuttle bus parked and ended up paying a taxi cab US$18 for a less than 10 minutes ride to the hotel. So ask the hotel...

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Helpful?
Thank 2CanadianTravellers
Fourpointsohare, General Manager at Four Points by Sheraton Chicago O'Hare Airport, responded to this review

Dear 2Canadian Travellers, We thank you for staying with us and we do have free airport shuttle that runs every 20 minutes and pick up for door 2 at bus shuttle center and Door 5E at International terminal. We are glad to hear about your experience at Mirage restaurant and look forward to see you again. Regards, Arun

Saint Louis, Missouri
Reviewed 19 October 2016

I liked everything about this hotel: staff, our room, location, and the restaurant. Everyone from the front desk to housekeeping were great. Room was very clean and nice. The only improvement I could suggest was the service in the bar could be a little better. Food was good though. I would stay here again.

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Helpful?
Thank Bill M
Fourpointsohare, General Manager at Four Points by Sheraton Chicago O'Hare Airport, responded to this review

Dear Bill, thank you for taking the time to post review about your experience at Four Points. We are thrilled that you enjoyed your stay and want to assure you that are working on to improve the service in Bar. We look forward to see you again. Regards, Arun Sharma

Philadelphia, Pennsylvania
Reviewed 18 October 2016 via mobile

Overnighting at an airport hotel is no fun, right. However, you do hope for convenience, friendly staff, and a quiet and clean room, right. The Four Points O'Hare is that place. Plus, free early morning coffee and great breakfast food tops off your stay and starts your travel day off right! A special shoutout to our waiter at the Mirage...

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Helpful?
Thank KevinSkilton
Fourpointsohare, General Manager at Four Points by Sheraton Chicago O'Hare Airport, responded to this review

Dear Mr. Skilton, Thank you for your positive feedback! I am so glad that you enjoyed your stay and it was convenient for you. I am so glad you enjoyed the complimentary coffee we provide. We do our best in the restaurant to keep you smiling. Thank you again for choosing to stay with us and reviewing our hotel. Please...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Make yourself at home at the Four Points by Sheraton Chicago O'Hare Airport. Located close to O'Hare Airport, we offer a complimentary shuttle service to/from the airport. ... more   less 

Additional Information about Four Points by Sheraton Chicago O'Hare Airport

Address: 10249 West Irving Park Road, Schiller Park, IL 60176
Region: United States > Illinois > Schiller Park
Price Range: $133 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Chicago O'Hare Airport 3*
Number of rooms: 295
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Also Known As:
Four Points By Sheraton Chicago o`Hare Airport Hotel Schiller Park
4 Points By Sheraton Chicago o`Hare Airport
Four Points Chicago
Chicago Four Points
Schiller Park Sheraton
Schiller Park Four Points
Sheraton Schiller Park
Four Points Schiller Park
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Chicago O'Hare Airport staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Chicago O'Hare Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best way to choose a good room is to stay somewhere else.”
 of 5 bubbles tls268, 1 Nov 2016 | Read review
“Best room is tough. Being by airport and expressway no aesthetically pleasing view, but it was quiet.”
 of 5 bubbles Ganders1984, 19 Jul 2016 | Read review
“Stay on higher floor as they do have parties in suites downstairs (weddings etc)”
 of 5 bubbles mistrey, 4 Jul 2016 | Read review
“maybe a higher floor is cleaner”
 of 5 bubbles auctioneerDePere, 5 Jun 2016 | Read review
“Away from the interstate. Room on the west side”
 of 5 bubbles Crashman1000, 29 Apr 2016 | Read review
5 of 5