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Oaks Pacific Blue Resort

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Oaks Pacific Blue Resort
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882 Reviews from our TripAdvisor Community

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Showing 873: English reviews
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England, United Kingdom
Reviewed 2 days ago NEWvia mobile

We stayed here for one night on our journey down the Pacific coast. There was an initial mix up with the room but it was eventually sorted and we were happy with our pool access lagoon room. We enjoyed sitting on the large balcony watching people going round the huge pool that winds through the resort. Some like to stop...

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Helpful?
Thank mummyharris2016
Lake Macquarie, Australia
Reviewed 3 days ago NEWvia mobile

We booked our 3day stay through scoopon which we have done previously.Securing our dates was done with ease .Which wasn't the case before.So that's an improvement .We booked a one bedroom lagoon.We have stayed here before on many occasions.We love it here.Last time we stayed our room wasn't serviced every day which it was this time which was nice.With our...

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Helpful?
Thank Tracy S
OaksPacificBlue, General Manager at Oaks Pacific Blue Resort, responded to this review

Dear Tracy S, Thank you for your review. It is lovely to see that you were able to secure the dates and room with ease, I do apologise that you had to chase up the wine and WIFI. This should have been arranged prior to arrival. We apologise for the issues within the room and thank you for bringing this...

Reviewed 4 days ago NEW

The staff at this resort are appalling. There is not one that had decent people skills let alone any knowledge of acceptable customer service. Room was nice, pool was nice, breakfast was atrocious. Would not return. I think places like this need to pick up their game and employ staff that want to work and have the appropriate skills to...

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Helpful?
Thank metull
Memphis, Tennessee
Reviewed 4 days ago NEWvia mobile

We were in a double bed roomed apartment with outlook to the pool. A good sized lounge/ dining area. Reception staff were very friendly and welcoming. The restaurant staff were pleasant and helpful and the poolside bar is enticing. Avoid the food. A separate review is done of that.

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Helpful?
Thank NIRunaway
OaksPacificBlue, General Manager at Oaks Pacific Blue Resort, responded to this review

Dear NIRunaway, Thank you for your review. It is lovely to see you had the outlook overing the pool, and that you found our staff very friendly and welcoming overall. I apologise that the found was not up to the standard it should have been, we are working on the quality with new chefs on board and new menu on...

Sydney, Australia
Reviewed 1 week ago

Booked for a 2 night stay and found the resort to be as advertised. Nice clean room and comfortable bed. Pool spoilt by other guests who had a 5 metre inflatable which blocked the pool. They were noisy and were not asked to allow other guests to move around freely. The restaurant is the subject of a separate review and...

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Helpful?
Thank 156peterdouglas
OaksPacificBlue, General Manager at Oaks Pacific Blue Resort, responded to this review

Dear 156peterdouglas, Thank you for your review. It is great to see that you found the room clean and comfortable. We apologise for the disturbance within the pool. Once notified, reception did advise the guests to be aware of others around the pool. Thank you for bringing to my attention regarding the restaurant. This is a top priority for the...

Reviewed 1 week ago via mobile

We stayed 5 nights in a swim out room, very comfortable queen bed. Take the breakfast offer when booking accommodation awesome food. If older like us buy a step for pool access as steps very high. Only down side to our holiday. Staff are friendly and very accomodating. Room, common areas, grounds and pool kept very clean by dedicated behind...

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Helpful?
Thank Luke C
OaksPacificBlue, General Manager at Oaks Pacific Blue Resort, responded to this review

Dear Luke C, Thanks so much for your review. It is great to see that you found our staff friendly and accommodating, and that you found the grounds and resort very clean. We hope to see you again soon.

Singleton, Australia
Reviewed 1 week ago via mobile

Stayed here and was completely blown away with how amazing it was. Upon arrival staff were very friendly and helpful. There is a huge lagoon pool and seperate lap pool as well as heated spa. kitchen and washing machine in room which was great. Room was very spacious and bed was comfy. Bathroom had both shower and spa bath. Overall...

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1Thank Riddles76
OaksPacificBlue, General Manager at Oaks Pacific Blue Resort, responded to this review

Dear Riddles76, Thank you for your review. It is great to see that you had an amazing stay, and that you found our staff very friendly and helpful. We hope you return to enjoy the spacious room and our comfortable beds again soon.

Reviewed 1 week ago

Enjoyed every second, beautiful atmosphere. i do encourage to stay longer than one night!! love love love. for the price you pay you definitely are staying in a beautiful resort. Would be coming back for sure

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Helpful?
Thank kayandtay
OaksPacificBlue, General Manager at Oaks Pacific Blue Resort, responded to this review

Dear kayandtay, Thank you for your review. We hope you can stay with us again for longer next time.

Greystanes, Australia
Reviewed 1 week ago via mobile

Kids got us a Scoupon for Xmas at this Hotel for 3 night stay..We love visiting Nelson Bay as we thought of moving there, specifically Shoal Bay. We chose Sunday 12th to Wed 15th which covered my wife's birthday on the 14th. On arrival we were received by Zoe at reception. What an amazing and effervescent character. We were originally...

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Helpful?
Thank Thomas K
OaksPacificBlue, General Manager at Oaks Pacific Blue Resort, responded to this review

Dear Thomas K, Thank you for the review. It is lovely to see that you were able to stay with us during your wife's birthday. Thank you so much for the feedback on Zoe, I will ensure to pass this onto her. It is great to see you were upgraded to a pool view room, and that you found the...

Bolton, United Kingdom
Reviewed 2 weeks ago

We arrived on Sunday afternoon to a long queue at check in, this is obviously a busy time has they did have 4 staff on duty. We retired to the bar for a drink and to wait for the queue to subside we found 2 bar staff with nothing to do, perhaps they could have provided a cool drink to...

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Helpful?
1Thank pensioner115
OaksPacificBlue, General Manager at Oaks Pacific Blue Resort, responded to this review

Dear pensioner115, Thanks for your review. We do apologise for the wait upon arrival, 2pm can be a very busy time at the desk. Thank you for the feedback on the staff and we apologise for the issues with air conditioning. It is regrettable to see that you will not be returning to our resort.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located approximately two and a half hours north of Sydney and ideally situated to enjoy everything that beautiful Port Stephens has to offer, is the stunning Oaks Pacific Blue Resort. Oaks Pacific Blue Resort offers a choice of contemporary accommodation which includes studio, one and two bedroom apartments - some with swim-outs, along with spacious two and three bedroom townhouses with private plunge pools. For couples or singles you may prefer a premium hotel room. Please Note: from June 10th to Late August 2014 the Lagoon Pool and Spas will be unavailable to guests due to vital maintenance works. ... more   less 

Additional Information about Oaks Pacific Blue Resort

Address: 265 Sandy Point Rd, Salamander Bay, Port Stephens, New South Wales 2317, Australia
Region: Australia > New South Wales > Greater Newcastle > Port Stephens > Salamander Bay
Price Range: $139 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks Pacific Blue Resort 4.5*
Number of rooms: 172
Reservation Options:
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Also Known As:
Oaks Pacific Blue Resort Salamander Bay Hotel Port Stephens
Oaks Pacific Blue Port Stephens
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Questions & Answers

Here's what travellers have asked, with answers from Oaks Pacific Blue Resort staff and other travellers.
17 questions
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Questions? Get answers from Oaks Pacific Blue Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upstairs apartments have lovely private balcony's and still have convenient access to pool.”
 of 5 bubbles cyndy66, 17 Jan 2017 | Read review
“suites are a good size”
 of 5 bubbles A6098CRgaryb, 17 Jan 2017 | Read review
“Be specific.This is the type of place that if you don't detail everything in easy to understand english, they'll stuff it up.”
 of 5 bubbles 451malap, 12 Dec 2016 | Read review
“Definitely try for a ground floor room as carrying bags up two fights of stairs is not fun.”
 of 5 bubbles gabrielef527, 10 Dec 2016 | Read review
“Avoid the access road, facing the restaurant and two spas (noisy jets and they attract groups). Outside of high summer take north facing.”
 of 5 bubbles Blondie2256, 3 Dec 2016 | Read review
5 of 5