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Grizzly Jack's Grand Bear Resort

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1,723 Reviews from our TripAdvisor Community

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Showing 1,723: English reviews
Illinois, United States
Reviewed 2 days ago NEWvia mobile

I have very mixed feeling about this 'resort'. It's is in a beautiful setting but man it needs updates and lots of upkeep. We visited with 4 kids ranging from 6-11. The water park had tiles not only missing but sitting by the side of the hot tub. The towels were always out- 4 hours worth of out. All that...

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Helpful?
Thank Dawn S
Grizzly_Jacks_Resort, General Manager at Grizzly Jack's Grand Bear Resort, responded to this review

Dawn, Let me first state that we are sorry we didn't meet your needs. By no fault of you what so ever we were and currently understaffed. We are working on hiring new employees but as of yet I have not received many resumes. I am currently trying to hire on as many employees as possible to meet our guest...

Aurora, Illinois
Reviewed 1 week ago

The closeness to Starved rock and amazing hiking is the best part. Then to come back to soak in a hot tub was great. The lazy river water temp could have been a bit warmer. And watch for hours of operation during the week!

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Helpful?
Thank lisapaintergirl
Grizzly_Jacks_Resort, General Manager at Grizzly Jack's Grand Bear Resort, responded to this review

Thank you for staying with us while in Utica. It was our pleasure to have you as our guest. If you ever have any questions please feel free to contact resort and ask for Kevin Lawler GM.

Reviewed 14 January 2017 via mobile

Food is terrible. Seriously, don't eat it. Rooms are old and falling apart. Floors are filthy. I have night lights at home that are brighter than the light in this bathroom. Waterpark is crap. The hot tub has sand or debris of some sort on the bottom. Over half of the huge room is not lighted. We asked about the...

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5Thank Taylor W
Grizzly_Jacks_Resort, General Manager at Grizzly Jack's Grand Bear Resort, responded to this review

Sorry your stay was such a disappointment. We are new management and we also noticed the need for improvement throughout resort. We are currently in the process of fixing lighting issues, our food vendors have been changed ( You should try the pizza). We still are working on water park issues the water is well water so it does discolor...

Chicago, Illinois
Reviewed 10 January 2017

I have stayed at Grizzly Jack's many times... merely out of convenience, not because it is my first choice. The resort and water park needs a major makeover. The water park water temperature is too cold to enjoy and the facilities are run down. Stay in a cabin, if you can. I wouldn't choose to stay here again except for...

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1Thank peacechyld2017
Grizzly_Jacks_Resort, General Manager at Grizzly Jack's Grand Bear Resort, responded to this review

First of all let me apologize for any inconvenience that this stay might have caused you. I have just taken over hotel last week. We are in the process of turning things around from front desk training as well as fixing maintenance issues. Employees will be retrained immediately as this will be an ongoing program as our busy season is...

petersburg, IL
Reviewed 3 January 2017

We visited for the New Years Eve celebration. The kids had a great time at the celebration. The face painter that was hired was remarkable, I've never seen face painting like that before. They also had a balloon artist who was tremendous with the kids. Other activities were, Cookie Decorating, Hula Hoop contest, Dance Contest, Ping Pong bucket challenge, and...

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Thank drandlepetersburg_IL
Reviewed 3 January 2017 via mobile

Visited Jan 1st-2nd with 5 of us in a room and 2 in another room. 180 per night. Not exactly cheap. Check in took 20 minutes waiting in line. 1 person working at the desk. You can see from the pics the things wrong with our room. I called the front desk 5x to notify them of these things and...

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6Thank Matt J
Decatur, Illinois
Reviewed 3 January 2017

We just stayed at the resort over New Year's Day and overnight. Checked in at 4pm and walking to the room noticed that the hallway needed vacuuming and the carpet is severely worn and loose. Our room was 3 doors from the front desk. Our room had 2 lights that did not work, there was a cigarette sitting on the...

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2Thank stonehook24
Reviewed 31 December 2016 via mobile

We had the smoked chicken and avocado sandwich-very good along with a couple of beers. I wasn't sure what to expect from some of the reviews but was pleased with our dinner. Looks like their specialty is smoking meat. Give it a try!

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Thank Bensfamily
A TripAdvisor Member
2 reviews
2 helpful votes
Reviewed 29 December 2016 via mobile

First time and Last time here. Horrible ..came early to visit amusement park next door ..was closed for renovation. .nothing mentioned on website or phone call when I checked the day before. Couldn't get in room check in at 4:00 room was apparently ready at 3 , but had to be "inspected " ?? Hmm ..Chaz at the front desk...

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2Thank A TripAdvisor Member
Kankakee, Illinois
Reviewed 28 December 2016

I have been coming here for the past few years and see a decline in the water-park and villas. I suggest you look at you choices before booking them. Overall my family had a good time but we always come prepared for most any problems other than mechanical.

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1Thank Joles919

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Services
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
Grizzly Jack's Grand Bear Resort offers skin-drenching fun all year long right in the beautiful setting of Starved Rock State Park. Located just 90 minutes from Chicago or the Quad Cities and an hour from Bloomington or Rockford, our 60 wooded acres offer all of nature's wonders, featuring 60,000 sq. ft. of Indoor Entertainment! This includes Grand Bear Falls Indoor Waterpark and Enchanted Forest Indoor Amusement Park, beautiful lodge accommodations, as well as our 1800 sq. ft. vacation villas and luxurious 2800 sq. ft. cabins. Enjoy a variety of dining options, including wraps, salads, hot sandwiches and made to order pizzas at Lumber Jacks Pizzeria and Sports Bar. During the summer months guests can enjoy a view of nature at our Bear Island Pavilion & Curtis Canyon Deck. Next to Bear Island enjoy our “Castle in the Woods” playground area and test your skills at our 18 hole Canyon Creek Miniature Golf Course, Laser Tag, Ropes Course and Zip Line (additional costs apply - open to the public). All lodge rooms include a microwave, mini-fridge, hair dryer and wi-fi internet access. Our Vacation Villas are a 2-story townhome with a fully-applianced kitchen (basic pots and pans and place settings are provided), 2 bedrooms and 2 bathrooms. Our Log Cabins offer 3 bedrooms, 4 bathrooms, a fully-applianced kitchen (basic pots and pans and place settings are provided), 3 fireplace, s and an oversized Great Room. Other resort amenities include the Cave Arcade with over 60 games, the Wave Cafe Snack Shop, the Honey Pot Sweet Shop & Grizzly Bean Gourmet Coffee Shop, the Moose Crossing Convenience Store and the Northwoods Niche Gift Shop. Our Grand Bear Conference Center includes over 8000 sq. ft. of meeting space, including 6000 sq. ft. of Grand Ballroom space to accommodate your larger functions such as weddings, family reunions and corporate events. ... more   less 

Additional Information about Grizzly Jack's Grand Bear Resort

Address: 2643 IL 178, Utica, IL 61373
Region: United States > Illinois > Utica
Price Range: $135 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Grizzly Jack's Grand Bear Resort 2.5*
Number of rooms: 272
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Also Known As:
Grizzly Jack`s Grand Bear Hotel Utica
Grizzly Jacks Grand Bear Resort
Grizzly Jacks Grand Bear Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Grizzly Jack's Grand Bear Resort staff and other travellers.
11 questions
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over a year ago
College Station, Texas
Joliet, Illinois
over a year ago

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Questions? Get answers from Grizzly Jack's Grand Bear Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in a cabin if you have a larger group.”
 of 5 bubbles peacechyld2017, 10 Jan 2017 | Read review
“Visit the place if you can before booking it.”
 of 5 bubbles Joles919, 28 Dec 2016 | Read review
“Look somewhere else”
 of 5 bubbles kellidk, 24 Oct 2016 | Read review
“Balcony view is nothing special, room is nice size with couch.”
 of 5 bubbles gregsT8863AG, 17 Oct 2016 | Read review
“Don't stay here!!!”
 of 5 bubbles giggly711, 21 Sep 2016 | Read review
5 of 5