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Reserved a double Queen room 2mos in advance. They gave us 1 king with a pullout sofa. Treated us like an inconvenience. Dated rooms,not clean.free brkfst was stale granola bars,instant oatmeal,coffee.
My fiancé and I were referred to this hotel by colleagues & I can truthfully say this is the worst hotel I have ever been in. Upon our arrival, the front desk employee was extremely friendly and helpful, BUT the room we were assigned to...More
Staff and service was spectacular! Very responsive, incredibly friendly - what a great place to stay. They paid attention to all the little details. I asked if they had a hose I could use and they set it up for me. I put on a...More
Thank Ed K
Response from Manager_11525, Manager at Extended Stay America - Chicago - Vernon Hills - LincolnshireResponded 28 October 2016
Thank you for taking the time to write a review. Reading about how well you favored the service and accommodations provided to you is satisfying. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay...More
We stayed at this Extended Stay America because of its price, newer reviews, and proximity to a half-marathon in Half Day Forest Reserve. The whole stay was relaxing, quiet, and comfortable, with a kitchen in every room. The bed was actually very comfortable, probably because...More
1 Thank Brian K
Response from Manager_11525, Manager at Extended Stay America - Chicago - Vernon Hills - LincolnshireResponded 8 September 2016
We appreciate you taking the time to write a review and for choosing to stay with us. I'm glad you were able to enjoyed your quiet and relaxing accommodation. The comment about the comfortable bed was also satisfying. Thank you again for your kind words....More
Staff was mostly friendly. One in particular was less than so. The room that I stayed in had a recent facelift but still felt under par. The bed was mediocre, the A/C kept it tolerable but not cool, and the lack of a fan in...More
Response from Manager_11525, Manager at Extended Stay America - Chicago - Vernon Hills - LincolnshireResponded 31 August 2016
Thank you for taking the time to review our hotel. I am sorry to hear about the issues you mentioned, we will work with our team to ensure the fan is repaired and share your comments with our Corporate Headquarters about the grab-n go breakfast...More
US$83 - US$133 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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