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Residence Inn Chicago Naperville/Warrenville

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Traveller (29)
Room & Suite (22)
Dining (4)
Overview
  • Excellent58%
  • Very good30%
  • Average6%
  • Poor4%
  • Terrible2%
Travellers talk about
“pool table”(8 reviews)
“waffles”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Offers from Residence Inn Chicago Naperville/Warrenville
Special Offer: Member Rates
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Offers from Residence Inn Chicago Naperville/Warrenville
Special Offer: Member Rates
Hotel packages
Hotel deals
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (144)
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143 results
Traveller rating
81
43
10
6
3
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Time of year
LanguageEnglish
81
43
10
6
3
Show reviews that mention
All reviewspool tableone bedroom suitewafflesfront deskfull kitchenhotel feelbasketball courtpool and hot tubsocial hourhome away from homehousekeeping staffshort visitpool toyssleeper sofaminute driveevery guestbreakfast meats
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1 - 5 of 143 reviews
Reviewed 4 weeks ago

The staff I interacted with in my one night stay seemed hard working and accommodating. The exterior and lobby area are fine. The breakfast selection was good. The room cleanliness however was terrible. I chose a room with a kitchenette. I took out a cutting...More

Thank Halina S
Reviewed 8 March 2018 via mobile

Decent place with pool. Not classy but not supposed to be. Sometimes rooms are great. Sometimes seems they didn’t get full attention. All in all, not a bad place to stay for a short visit with family in the area.

Thank dimtngirl2016
Reviewed 4 March 2018

The positives - bed was comfortable, there were plenty of lights, laps and outlets, and staff was nice. I don't eat a lot for breakfast, and what was provided was good and the social hour was decent. I can "deal with" dated furnishings, however the...More

Thank Ruth A
Response from Jeff P, Owner at Residence Inn Chicago Naperville/WarrenvilleResponded 6 March 2018

Dear Ms. Ruth, Thank you for choosing to stay at the Residence Inn Chicago Naperville/Warrenville and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting...More

Reviewed 27 February 2018

As we were traveling for a cat show, we needed a pet friendly hotel. We have had good luck with Residence Inn before so we were happy to return. Our two cats were welcomed and we talked at length about whether they would be in...More

Thank avman67
Reviewed 4 February 2018

Rooms not clean, management not responsive and will try to make you accountable for problems with the room, breakfast not worth mentioning. Overall poor stay. There are far better options in the vicinity for same or lower costs.

Thank S M
Response from Jeff P, Manager at Residence Inn Chicago Naperville/WarrenvilleResponded 8 February 2018

Dear S M, Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Breakfast included
Dry Cleaning
Laundry Service
Banquet Room
Self-Serve Laundry
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$103 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Warrenville
#5 Business Hotel in Warrenville
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$103 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Warrenville
#5 Business Hotel in Warrenville
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (29)
Room & Suite (22)
Dining (4)
Pool & Beach (2)
Questions & Answers
Ask a question
MillHouse17
27 July 2016|
AnswerShow all 5 answers
Response from Dave K | Reviewed this property |
I would have to agree that a commuter train will get you downtown easy. The old CNW (now Metro) line runs out to Downers Grove, etc. Then you can do the subway/L around town. I believe the train stations have free... More
1
Vote
jolynnc
12 March 2016|
AnswerShow all 4 answers
Response from Tipster231 | Reviewed this property |
You will need two rooms, both with one bedroom. The cost deiference is not enough to mush you all together and you will have a much better family experience
0
Votes
Room Tips
"if you must stay then first check the room for cleanliness and odor etc."
Read review
"I think the back or side of the area would be less noisy due to not many cars or even people. Summer more..."
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"Don't get a room on the roof on a windy day! You'll hear all the roof noise if you do."
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"Stay at a different Marriott"
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