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Holiday Inn Express Hotel & Suites Waukegan

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122 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Waukegan
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Showing 120: English reviews
San Francisco
Level Contributor
91 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 15 July 2016

This is a suburban no-nonsense place to stay. Staff were nice. Facilities were clean. I left feeling like a little bit of my soul had slipped away. Breakfast was kinda sub-par. Fitness center was way below par. Swimming pool a glorified bathtub. But that's really no less than I would expect. The room was clean. The linens a little thin.... More 

Helpful?
Thank joeblitzflick
CHILR, General Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Hello joeblitzflick, I'm sorry that you experienced a less than exceptional stay with us, but I'm glad that you found our staff to be nice, and our facilities clean. It seems that we have some work to do in other areas, and I can assure you that we will take your comments to heart and improve upon the issues that... More 

La Grange, Illinois
Level Contributor
87 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 22 June 2016 via mobile

I had occasion to stay at the Holiday Inn Express and Suites in Waukegan to spend the night to make it easier to rise at 4am to go fishing with my sons and grandsons! I am a Platinum Elite member of IHG and obviously spend much time at IHG GROUP properties. My review of this hotel is not necessarily due... More 

Helpful?
Thank MetraCop
Spartanburg, South Carolina
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 June 2016

Room was clean and comfortable. I didn't care for the continental breakfast. The 2 bedroom suite was slightly larger than a normally room with a partition sliding door basically. The couch was not supportive. We were there for my sons graduation from the naval basic training. The indoor pool was small and very chlorinated but we propped open the side... More 

Helpful?
Thank Angela M
CHILR, General Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Dear Angela M, Thank you for taking the time to let us know about your stay. Our Front Desk and Housekeeping team appreciates knowing that we are delivering our commitment of great service and clean rooms. We thank you for your review and wish you and your graduate all the best. Thank you for choosing the Holiday Inn Express &... More 

Naperville, Illinois, United States
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 May 2016 via mobile

We stayed last night and I was thrilled. Price was right, we had a great king size bed with a jacuzzi in room (which I really appreciated). The breakfast was awesome and then we were on our way.... Well rested and not hungry. I would stay here again.

Helpful?
1 Thank Melanie N
CHILR, General Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Thank you Melanie for making our day! We appreciate you letting us know that we met if not exceeded your expectations with the service and value that we provided. We are committed to doing so consistently for all our guests, we thank you for taking the time to let us know that we are on the right track. We hope... More 

Bellevue, Ohio
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 April 2016

Newer hotel in a growing area. Very clean and comfortable hotel. The hotel staff was genuine and friendly, especially the gentlemen who took care of the breakfast buffet. We were there with a large group of female basketball players and it was quite busy. He was very helpful and friendly to everyone. Hotel is conveniently located to I-94 and route... More 

Helpful?
1 Thank Mike S
CHILR, Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Dear Mike S, Thank you for taking the time to let us know that you and your team had a great stay. Our Breakfast Attendant will be thrilled to hear that you enjoyed the breakfast and the service. Our team is committed to providing the best service possible and we're glad to hear that we succeeded in delivering a memorable... More 

Algonac, Michigan
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 12 April 2016 via mobile

We booked based on the recommendation of friends who's kids completed the Navy Boot Camp. We were attending my niece's Navy graduation so we booked it. We were supposed be able to watch the graduation in the lounge area because only four family members are allowed on base. The hotel staff played the week before's graduation. So we missed my... More 

Helpful?
1 Thank Reese_ml
CHILR, General Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Dear Reese-ml, Thank you for taking the time to let us know about your stay experience. Your feed back is important to us and the continuous improvement of our team and the quality of service that we provide. We apologize that you missed your niece's graduation, we have always provided live streaming of the graduation, we can only show what... More 

São Paulo
Level Contributor
60 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 April 2016

The hotel is good. No complains for the service, the staff (they are really nice!) and even the breakfast is totally worth it. The installation itself is also good and clean. My problem was the noise. One day, at 3 am the close room had its telephone ringing for more than 5 minutes and nobody answered, but I woke-up. The... More 

Helpful?
1 Thank lsimione
CHILR, General Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Dear lsimione, Thank you for taking the time to let us know about your stay. We're disappointed to hear that you had noise issues during your stay. We are not sure what the resolution, if any, is available to us at this time but I want you to know that I have brought this up with our Management Team for... More 

Syracuse, New York, United States
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 February 2016

We chose this hotel based on recommendation from others attending the Navy Boot Camp Graduation. Location is not ideal for the actual graduation ceremony, but is perfect for the night before Meet & Greet. Hotel was clean, rooms were good sized, beds were comfortable, and shower on the 4th floor had excellent water pressure. Breakfast was as expected for HIE.... More 

Helpful?
1 Thank TravelerShanni
CHILR, Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Dear TravelShanni, Thank you very much for taking the time to share with us your feed back. We learn so much from our guests on how to keep improving for future guests and for your return. We appreciate the opportunity to host you and your graduate. Congratulations! We wish you and your graduate all the best! We hope to host... More 

Cherry Hill, NJ
Level Contributor
92 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 3 February 2016

Overall Rating: 72/100 ( 7.2/10) – Met Expectations Class of Room Booked: King Class of Room Stayed: King Price per night (w/o taxes): $93 The Quick Hits: Would I stay here again? Probably Not (see notes) Value rating based on price paid: Average The Details: Hotel Design Location and Layout: Location (7.5/10 – Met Expectations) - Convenient to some basic... More 

Helpful?
2 Thank Loonbeam
CHILR, General Manager at Holiday Inn Express Hotel & Suites Waukegan, responded to this review

Dear Loonbeam, We appreciate you taking the time to let us know opportunities for improvement. The little details can make or break a guest's stay and we appreciate you pointing this out to myself and my team. We are committed in providing consistent quality product and service and we assure you that we are taking steps to correct these items... More 

Calgary, Canada
Level Contributor
84 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 31 January 2016

they have hot breakfast of those pre-made eggs, sausages, gravy and biscuits. Has lots of tv channels. exercise room is OK, easy to get to interstate highway, lots of parking, it rained one day, it was cold and snowy other days

Helpful?
1 Thank Tom H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
Official Description (provided by the hotel)
This brand new Holiday Inn Express Hotel & Suites in Waukegan, Illinois is near Six Flags Great America and Great Lakes Naval Base.Our Waukegan hotel provides premium amenities and an ideal location off I-94 near the Gurnee Mills Outlet Mall, the Greenbelt Forest Preserve and the scenic Illinois State Beach Park. Your family will enjoy a comfortable stay at our Waukegan hotel near Six Flags Great America, one of the largest theme parks in the US. Our hotel in Waukegan also offers quick access to many other area attractions, like the Rink-Side Family Entertainment Center, Russell Military Museum and the Wildlife Discovery Center. Downtown Chicago is just 45 miles from our Waukegan hotel. Business travelers looking for lodging in Waukegan will be pleased by our Waukegan, IL accommodations, located near Amhurst and North Point Industrial Park and area businesses including CDW, Abbott, Baxter, Akzo Nobel and HSBC. Take advantage of our business services, which include three large meeting rooms, catering available. 24-hour business center and free high-speed, wireless Internet access for your convenience. During your stay at our smoke-free hotel near Six Flags be sure to enjoy the indoor pool, relaxing whirlpool, 24-hour fitness center and complimentary hot breakfast bar. Check out our great Waukegan hotel room deals and start planning your trip to the Great Lakes region today. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Waukegan

Address: 611 Lakehurst Rd, Waukegan, IL 60085-6707
Region: United States > Illinois > Lake County > Waukegan
Price Range: $129 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Waukegan 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Waukegan
Holiday Inn Express Waukegan
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Waukegan staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Waukegan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“DO NOT let them put you in 107 or 109! If they do, request a move!”
 of 5 bubbles joeblitzflick, 14 Jul 2016 | Read review
“Avoid rooms # 1001, 1013 and 105”
 of 5 bubbles lsimione, 8 Apr 2016 | Read review
“quiet on both sides”
 of 5 bubbles J2776BVtomh, 31 Jan 2016 | Read review
“Choose lower floor if you are carrying breakfast to your room or making more than one trip.”
 of 5 bubbles gymdoggrams, 13 Jan 2016 | Read review
“Keep Looking!”
 of 5 bubbles beautiful3529, 3 Nov 2015 | Read review
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