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All reviewscinnamon rollsfront desknavy graduationpancake machinegravy and biscuitslove seatnaval basefree breakfastfirst floorroom service isweekend trippocket doorsin excellent conditionking bedbreakfast was deliciousbusiness centerwould stay here again
This hotel was very clean, the pool area was clean and fun, the free breakfast had a great selection, it was very close to a lot of fun places to visit, and the staff was very accommodating to my family and me as we were...More
Thank Shereen C
Response from CHILR, General Manager at Holiday Inn Express Hotel & Suites WaukeganResponded 7 October 2016
Hello Shereen C,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Congratulations to your family and your Navy graduate. We get to experience so many wonderful family's joy when they see their loved ones...More
Check in was very easy. The staff was very nice. The room was average. The breakfast was just ok. Didn't offer healthy options, but it was nice to be able to get a cup of coffee in the morning if you got up on time,...More
Thank Victoria M
Response from CHILR, General Manager at Holiday Inn Express Hotel & Suites WaukeganResponded 1 October 2016
Thank you for your candid review. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do look forward to your return visit.
We had a great stay for 2 nights for our son's Navy Graduation. Shuttle service to base was excellent. Driver, David, was very informative regarding where to drop Sailors off and directions. However, on arrival we met with a tall man who called himself Leonard...More
Thank Lisa E
Response from CHILR, General Manager at Holiday Inn Express Hotel & Suites WaukeganResponded 28 September 2016
Hello Lisa E.
Thank you so much for your review of our hotel. Congratulations to your family, especially the Navy graduate. I am sure the team will be happy to hear all the great comments. I do apologize for the issue that came up in the...More
We stayed at this hotel for 3 nights for a navy graduation. The customer service from all employees was wonderful. Keith at the front desk was extremely helpful. He gave us directions and information to many activities in the area. He was very knowledgable on...More
Response from CHILR, General Manager at Holiday Inn Express Hotel & Suites WaukeganResponded 8 September 2016
Thank you so much for your review of our hotel. I am so happy to hear you enjoyed your stay with us. I look forward to sharing your wonderful comments with the team. I know they will be happy to hear of your successful...More
I was visiting the Waekegan area for a Navy Graduation and chose this hotel due to it's proximity to the base and complimentary shuttle service to and from the PIR. If you plan on using the shuttle keep in mind that you can only reserve...More
2 Thank Livpetry
Response from CHILR, Manager at Holiday Inn Express Hotel & Suites WaukeganResponded 31 August 2016
Thank you so much for your review of our hotel. We value your feedback, and I am glad to see that you enjoyed so much of what our hotel has to offer. Congratulations to you and your graduate, and we hope you will visit us again....More