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Candlewood Suites Chicago Waukegan

106 reviews
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Traveller (28)
Room & Suite (21)
Overview
  • Excellent60%
  • Very good23%
  • Average7%
  • Poor5%
  • Terrible5%
Travellers talk about
“great lakes”(10 reviews)
“every amenity”(2 reviews)
“navy graduation”(10 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
Multilingual Staff
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (106)Write a Review
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All reviewsgreat lakesevery amenitynavy graduationfront desk staffsmoking and non smokingenjoyed our staywalmart supercenterwashers and dryersan extended staysmall kitchensafe areafull kitchenwatch tveasy accessroom was spaciousa wonderful staylocation was perfect
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11 - 15 of 104 reviews
Reviewed 2 June 2017

We have stayed at Candlewood Suites 3 different times, 2 times at this location. I love this place. Looks like it has been redecoratred since our 2013 visit, love the was it looks We stay at Candlewood because we have always had great customer service....More

1  Thank Cherry T
Response from Amy D, Manager at Candlewood Suites Chicago WaukeganResponded 8 June 2017

Dear Cherry, We are delighted that you took the time to write. Your review lets us know that your stay was enjoyable. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while traveling. We thank you for your...More

Reviewed 23 May 2017

Perfect I love this property the staff was perfect and knew so much about the area and the hotel no free breakfast but the rooms were super clean and so was the hotel they even have things you can borrow from them and returnMore

1  Thank TinaTB1977
Response from Amy D, Manager at Candlewood Suites Chicago WaukeganResponded 28 May 2017

Thank you for choosing to stay with us at the Candlewood Suites. We are delighted to hear that you had an enjoyable stay. I will be sure to convey all your nice comments to my team regarding your interaction with them. We hope that you...More

Reviewed 15 January 2017 via mobile

We had a wonderful stay at Candlewood! It was VERY clean and staff were very accommodating. We brought our dog with us, upon arrival, requested a room next to an exit for easy access for our dog, and they made it happen. The room was...More

1  Thank Jane C
Response from Amy D, Manager at Candlewood Suites Chicago WaukeganResponded 19 January 2017

Dear Jane, Thank you for your five star review, and for taking the time to convey your comments regarding your recent experience with us. I am glad you enjoyed your stay. I could not have written a better explanation as to the amenities that the...More

Reviewed 1 January 2017

Staff was thoughtful and accommodating. They have thought of everything to make people comfortable on an extended stay. We were there 7 nights over Christmas and couldn't have been happier. Rooms were spotless. Cabinets well stocked with utensils and dishes and they have many items...More

Thank Carol O'Neill W
Response from Amy D, Manager at Candlewood Suites Chicago WaukeganResponded 19 January 2017

Dear Carol, Thank you so much for your kind words in regards to your recent stay at the Candlewood Suites / Waukegan, IL. So many times in our industry we only hear the "not so flattering" feedback as opposed to your wonderful note! I am...More

Reviewed 7 November 2016

Greeting was exceptional and the room was great. Very comfortable and felt like it was just built. Maintained about the best I've ever seen at a motel. This one in a business district and obviously always very busy.More

Thank John J
Response from Amy D, Manager at Candlewood Suites Chicago WaukeganResponded 9 November 2016

Dear John, Thank you for your very kind words and for choosing to stay at the Candlewood Suites Waukegan. We are happy to hear that you felt this was the best maintained hotel that you have seen. I will be sure to share your comments...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Business Centre with Internet Access
Room amenities
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$76 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$76 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (28)
Room & Suite (21)
Questions & Answers
Ask a question
sassygirl n
19 May 2016|
AnswerShow all 2 answers
Response from Maria Elena R | Reviewed this property |
There are actually 2 shuttles, one leaves at 6:30 and the other at 7. If there aren't at least 8 people, though, they'll only have one 7. I would check with front desk.
2
Votes
wrs2006
13 May 2015|
Answer
Response from Sue G | Reviewed this property |
We drove approx 20 miles to Wilmette and rode purple line in. I don't remember what color was next, but good maps are available. Parking was $4/24 hours, plenty of parking on weekend do not know about weekdays. This... More
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12
Room Tips
"The entire hotel is non-smoking."
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"anywhere is fine"
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"Lower floors, near exit for traveling with our dog."
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"beds are super soft"
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