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Courtyard Chicago Elgin/West Dundee

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Traveller (15)
Room & Suite (13)
Dining (1)
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Overview
  • Excellent30%
  • Very good34%
  • Average20%
  • Poor10%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (102)
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All reviewsmarriott courtyardbistro staffquiet locationvery nice staybusiness tripnice lobbylobby areafloor roomtollwayhometownmattressstarbucks
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1 - 5 of 101 reviews
Reviewed 27 January 2018

We were in Elgin for a January family event, and our trip was timed to coincide with a near record cold snap. In a quiet location, the hotel was nearly deserted, so we had the gas fireplace in the lobby to ourselves. Staff was courteous...More

Thank arbornet
Reviewed 22 January 2018 via mobile

My family and I stayed here for one night for an early morning volleyball tournament. Hotel is going through renovations, signs were posted no mess to be seen. The only issue we had was the elevator floor one button didn’t work properly, had to press...More

Thank cindygA7681HP
Reviewed 14 December 2017 via mobile

My first review of this property was in March of 2013. Four years later, it’s no better. They make it seem like they are going through a remodeling and upgrade process to cover up sheer lack of upkeep and maintenance. In 2013 I wrote about...More

Thank tmnkwd
Response from Amie_Wilkerson, General Manager at Courtyard Chicago Elgin/West DundeeResponded 14 December 2017

Dear tmnkwd, Thank you for leaving your feedback. I am very sorry to hear that you did not enjoy your stay. We are in fact doing some construction due to a pipe burst earlier in the year. Again, I am sorry to hear that you...More

Reviewed 12 November 2017 via mobile

Hotel is in a great location and has a great staff. Lobby area as with most Courtyards is functional, comfortable and inviting. However, construction throughout the hotel hampered our experience as there was noise and smells associated with construction that impacted our stay. I would...More

Thank Michael F
Response from Sherri V, Manager at Courtyard Chicago Elgin/West DundeeResponded 14 November 2017

Dear guest, Thank you for taking the time to leave your feedback regarding your recent stay with us. Though I am glad to hear your stay was mostly enjoyable and that you were able to utilize our public space, I do greatly apologize for the...More

Reviewed 9 November 2017 via mobile

Hotel has a good location and has a friendly staff but is under renovation. My second floor room was too noisy (at night) and I packed up left right away. Relocated to a nearby hotel that was recommend by Courtyard staff.More

1  Thank tkolner
Response from Amie_Wilkerson, General Manager at Courtyard Chicago Elgin/West DundeeResponded 10 November 2017

Dear tkolner, Thank you for your feedback on TripAdvisor. I am so sorry that you were inconvenienced by our construction. We have spoken with the team to ensure that there is no noisy work being down beyond 6pm. I can certainly understand how frustrated you...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Airport Transportation
Dry Cleaning
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Indoor pool
Bar/Lounge
Details
Price range
US$99 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (15)
Room & Suite (13)
Dining (1)
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Room Tips
"Try to book off first floor as the lobby is a fantastic place to conjugate."
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"just ask for your need...they were great"
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"There aren't any good rooms!"
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"Alexander's Cafe is just across the parking lot and they have good food."
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