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Courtyard Chicago Elgin/West Dundee

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Courtyard Chicago Elgin\/West Dundee
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88 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Chicago Elgin/West Dundee
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Showing 87: English reviews
Glen Carbon, Illinois, United States
Reviewed 22 August 2016

This is a standard Courtyard, complete with a restaurant and quality fitness center. The staff was attentive and solid. If in the area will stay here again. Not a lot of walking food options, except for a Gino's East basically sharing the same parking lot (which is a good thing!)

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Helpful?
Thank JBretteD
Palo Alto, California
Reviewed 7 August 2016

We stayed here on our way back into Chicago after sightseeing in Iowa and Wisconsin to the NW. The location just off I-90 is very convenient. It's the standard Courtyard setup, with rooms down interior corridors having a pair of double beds and a full bath. The room was spotless, the beds soft and comfortable, and we slept well. Just...

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Helpful?
Thank Frank S
Amie_Wilkerson, General Manager at Courtyard Chicago Elgin/West Dundee, responded to this review

Dear FrankS, Thank you for giving us great feedback. We hope to see you next time you are traveling to the West Dundee area. Thank you again!

Tampa, Florida
Reviewed 4 August 2016 via mobile

This hotel is exactly what we look for when we travel. Aaron at the front desk went so far above and beyond to help us from the initial check in to helping us with some drinks at the bistro and even seeing him on our floor bringing things up. He so deserves an at-a-boy and beyond. This is an overall...

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Thank Crystal T
New York City, New York
Reviewed 2 August 2016 via mobile

This hotel is very clean and conveniently located to major retailers and the airport. The staff is excellent and very friendly. There are a few places to eat in the area, but there's more to choose from about 5-10 away (by car). The rate are good and I would recommend staying at this hotel.

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Thank John D
Reviewed 13 July 2016 via mobile

We were originally scheduled to stay at the town suites and we saw that the pool was closed and our room that we originally booked was not available they offered us the key to use the pool at the courtyard. Once I went to look inside the courtyard and saw how nicely remodeled it was and the rooms that they...

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Thank country033
Lynchburg, Virginia
Reviewed 26 June 2016

The Courtyard Chicago Elgin/West Dundee is a typical Marriott Courtyard. What make it stand out is Aimee, the General Manager. From the welcome email before arrival, her ppresence in the lobby and bistro, to the thank you email after check out, she is present for her guests. It made for a nice stay.

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Thank NDMIII
Madison, Alabama
Reviewed 21 May 2016 via mobile

Not only a nice location it is a nice hotel. The beds are new and very comfortable. The rooms are clean and up todate. The staff is friendly and helpful. Nice Bistro and market for snacks. Near I-90, shopping and dining.

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1Thank Karen T
Bloomfield Hills, Michigan
Reviewed 26 April 2016

In general, my stay delivered everything I expect when staying at a Courtyard. However, I think the bedding may be very close to needing an update. The mattress in my room was not quite as firm as I am used to at a Courtyard. So, the 4 stars are kind of giving the room the benefit of the doubt, One...

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2Thank jongable
Madison, Alabama
Reviewed 18 March 2016 via mobile

What a nice stay. Outstanding staff, friendly and helpful. Excellent housekeepers. It is an older Hotel but nice. The location is great. It is near dinning and shopping. Spring Hill Mall is not far. Outstanding restaurant and coffee shop in the lobby.

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1Thank Karen T
Kansas City, Missouri
Reviewed 17 March 2016 via mobile

Typical Courtyard appearance from the outside. The lobby looks newly renovated. I was "upgraded" to a two bed double that also was the handicap accessible room. Upon entering I quickly found I was left a nice "welcoming present" in the toilet. Not to mention it was halfway clogged when I went to flush it. The window was cracked and there...

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Helpful?
Thank AdvisorTC
Sherri V, Manager at Courtyard Chicago Elgin/West Dundee, responded to this review

Dear guest, As a team, we would like to extend out greatest apologies for your experience at our hotel. As a Marriott brand, we strive for excellence, and have unfortunately fallen for short during your stay. I thank you for giving us an opportunity to take corrective action, and we do so hope that you give us another try during...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Chicago Elgin/West Dundee

Address: 2175 Marriott Drive, West Dundee, IL 60118 (Formerly Courtyard by Marriott Chicago West Dundee)
Region: United States > Illinois > West Dundee
Price Range: $130 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago Elgin/West Dundee 3*
Number of rooms: 122
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Also Known As:
Courtyard By Marriott Chicago West Dundee Hotel West Dundee
Courtyard West Dundee
West Dundee Courtyard
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Questions & Answers

Questions? Get answers from Courtyard Chicago Elgin/West Dundee staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“just ask for your need...they were great”
 of 5 bubbles francoeurhair, 20 Mar 2017 | Read review
“There aren't any good rooms!”
 of 5 bubbles Waylandtransplant, 28 Sep 2016 | Read review
“Alexander's Cafe is just across the parking lot and they have good food.”
 of 5 bubbles wolfcookie, 23 Sep 2016 | Read review
“First of all, be sure you go to the right motel. There is a regular Marriott in the same vicinity. End room on top floor for minimal noise.”
 of 5 bubbles SueBee1951, 26 Aug 2016 | Read review
“the south and west sides are on the road”
 of 5 bubbles JBretteD, 21 Aug 2016 | Read review
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