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Courtyard by Marriott Chicago Elgin/West Dundee

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Traveller (15)
Room & Suite (30)
Dining (3)
Overview
  • Excellent30%
  • Very good33%
  • Average20%
  • Poor11%
  • Terrible6%
Travellers talk about
“bistro staff”(3 reviews)
“quiet location”(2 reviews)
“very nice stay”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Additional information
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Offers from Courtyard by Marriott Chicago Elgin/West Dundee
Special Offer: Member Rates
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (105)
There are newer reviews for Courtyard by Marriott Chicago Elgin/West Dundee
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All reviewsbistro staffquiet locationvery nice staybusiness tripnice lobbylobby areafloor roomtollwayhometownmattressstarbucks
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21 - 25 of 104 reviews
Reviewed 27 February 2017

My family and I recently stayed at the Courtyard Chicago Elgin in West Dundee, Illinois on July 2016, and were originally checked into room 319, but were then moved to room 309 after finding possible bedbugs in the room. The following is my review of...More

Thank Alpiglet
Response from Sherri V, Manager at Courtyard by Marriott Chicago Elgin/West DundeeResponded 4 March 2017

Hello Alpiglet, Thank you so much for your detailed feedback regarding your stay with us in July. I do remember this stay as we had reported your concerns to our pest services. The room in question was inspected by our company's preferred service which they...More

Reviewed 11 December 2016 via mobile

Nice atmosphere , friendly, efficient staff. We were here with a party of 8 including a one year old and the staff could not have been nicer or more accommodating . Cody at the front desk was such a big help. I would have given...More

Thank Operagolf
Reviewed 3 December 2016

This was a 3-day solo business trip; I have stayed at this Courtyard for prior trips as the location is convenient to my client. I have to say that the people here were very friendly, very professional, and helpful. I had two special room requests...More

Thank David B
Reviewed 3 November 2016

Staying at this property is pretty much like every other Courtyard (yay for consistency). They have the new "Bistro" in the lobby....kind of over priced but there if you need it (there is a place called Alexander's across the parking lot....would recommend it!) Only issue...More

Thank Momvold
Response from Amie_Wilkerson, General Manager at Courtyard by Marriott Chicago Elgin/West DundeeResponded 3 November 2016

Dear Momvold, Thank you for feedback. We did take your comments to the desk very seriously. We have already started replacing these lights to ensure there is proper lighting. Safety and security of all our guests is our number one priority. Thank you again, and...More

Reviewed 29 September 2016

I am a long time platinum Marriott member. The room was OK. The lobby is typical "bistro" remodel. I had provided my Marriott rewards number a week prior to check in - it wasn't on file. So I didn't get my room type. Hug bummer....More

Thank Waylandtransplant
Response from Amie_Wilkerson, General Manager at Courtyard by Marriott Chicago Elgin/West DundeeResponded 30 September 2016

Waylandtransplant, Thank you for taking the time to share your recent experience at the Courtyard by Marriott Chicago Elgin/West Dundee with us. As the staff service of our hotel is a key priority, I am very sorry that your stay fell short of your expectations....More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Airport Transportation
Dry Cleaning
Multilingual Staff
Breakfast Available
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$91 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$91 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (15)
Room & Suite (30)
Dining (3)
Questions & Answers
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Room Tips
"Try to book off first floor as the lobby is a fantastic place to conjugate."
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"just ask for your need...they were great"
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"There aren't any good rooms!"
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"Alexander's Cafe is just across the parking lot and they have good food."
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