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01/10/2017 02/10/2017
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    Extended Stay America - Chicago - Westmont - Oak Brook

    855 Pasquinelli Dr, Westmont, IL 60559-1276
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    01/10/2017 02/10/2017
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    US$76
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    Traveller (29)
    Room & Suite (16)
    Hotel & Grounds (19)
    Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove
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    Overview
    • Excellent37%
    • Very good12%
    • Average10%
    • Poor17%
    • Terrible24%
    Travellers talk about
    “diana” (2 reviews)
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Meeting Rooms
    Self-Serve Laundry
    2.5 Star Hotel
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    Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove
    761 reviews
    #1 of 7 hotels in Downers Grove
     
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    520 reviews
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    Chicago Club Inn Suites
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    The Hyatt Lodge at McDonald's Campus
    722 reviews
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    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (89)
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    1 - 5 of 89 reviews

    Reviewed 28 July 2017

    Melany was great checking me in and making me feel like a valued consumer. Rooms are clean and fully equipped. Check in and out was quick and easy.large closets for long stays. Kitchen perfect for singles and families.More

    Review collected in partnership with Extended Stay
    1  Thank amecac
    Response from 00esa, General Manager at Extended Stay America - Chicago - Westmont - Oak BrookResponded 29 July 2017

    Thank you so much for this awesome review. Making you happy makes us happy! We are glad that everything went so well during your stay and that Melany made for a memorable experience. Please accept our special thanks for appreciating our service, amenities, and accommodations....More

    Reviewed 22 July 2017

    We were deceived by how nice it looked on the outside. Inside was smelly and disgusting. Rooms uncomfortable hot and smelly. Probably cleaned but still looked dirty. Breakfast is a joke - prepackaged granola bars or muffins and coffee. We were so glad to be...More

    Review collected in partnership with Extended Stay
    Thank DisgustedReviewer
    Response from 00esa, General Manager at Extended Stay America - Chicago - Westmont - Oak BrookResponded 23 July 2017

    Thank you for your feedback. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not acceptable by our standards, and we will be...More

    Reviewed 18 July 2017

    Extended-stay unlike other places, lacks cleanliness in this area. The passage way stinks, dirt everywhere. however the location, room size and amenities are very good. I saw some work out bed covers in some room though.More

    Review collected in partnership with Extended Stay
    Thank supriyoc242
    Response from 00esa, General Manager at Extended Stay America - Chicago - Westmont - Oak BrookResponded 19 July 2017

    Thank you for choosing to stay at our hotel. We are pleased to know you enjoyed your overall stay and that our location was ideal for your needs. Our team is committed to providing clean and comfortable suites for our guests, and we apologize this...More

    Reviewed 6 July 2017

    Trash was left in the room prior to my arrival which left the room with a terrible strength I've never been so upset with this establishment and it's sad because they are always my go to hotel for a get awayMore

    Review collected in partnership with Extended Stay
    Thank 358alexisn
    Response from 00esa, General Manager at Extended Stay America - Chicago - Westmont - Oak BrookResponded 7 July 2017

    Please accept our apologies for your unpleasant experience during your visit. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has been...More

    Reviewed 5 July 2017

    Very poor room quality. Bed was very uncomfortable and felt like I was only sleeping on the springs. No toilet paper in the bathroom. Booked reservation for non-smoking, but was given the smoking room. Very poor customer service.More

    Review collected in partnership with Extended Stay
    Thank abhinayt2017
    Response from 00esa, General Manager at Extended Stay America - Chicago - Westmont - Oak BrookResponded 6 July 2017

    Abinay, it is disheartening to read we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept...More

    Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove
    761 reviews
    #1 of 7 hotels in Downers Grove
     
    Best Western Plus Oakbrook Inn
    520 reviews
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    Chicago Club Inn Suites
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    The Hyatt Lodge at McDonald's Campus
    722 reviews
    #2 of 8 hotels in Oak Brook
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Meeting Rooms
    • Multilingual Staff
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$66 - US$109 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 140
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Extended Stay, Expedia, Priceline, Travelocity, Orbitz, TripOnline SA, Hotwire and Cancelon so you can book your Extended Stay America - Chicago - Westmont - Oak Brook reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • DuPage County >
    • Westmont
    • Also Known As
    • Extended Stay America Westmont
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    Traveller (29)
    Room & Suite (16)
    Hotel & Grounds (19)
    Bathroom (4)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Edgardo V
    12 March 2015|
    Answer
    Response from SueH713_13 | Property representative |
    Hello, the pull out sofa in the deluxe rooms is a queen size. In addition, the bed in the room is a king size.
    0
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    Room Tips
    "Not at this hotel."
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    "Stay in a different hotel."
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    "Avoid this hotel"
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    "Go to Marriot or best Wester or Fairfield or anything of that caliber. It's worth the money...or even an..."
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