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05/11/2017 06/11/2017
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    Extended Stay America - Chicago - Westmont - Oak Brook

    855 Pasquinelli Dr, Westmont, IL 60559-1276
    +1 877-432-9997
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    05/11/2017 06/11/2017
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    US$66
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    Traveller (33)
    Room & Suite (17)
    Hotel & Grounds (21)
    Overview
    • Excellent36%
    • Very good11%
    • Average11%
    • Poor18%
    • Terrible24%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Meeting Rooms
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
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    Deals
    5 Nov6 Nov
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    1 room, 2 adults, 0 children
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      US$66
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      US$66
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    Write a Review
    Reviews (94)
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    1 - 5 of 94 reviews

    Reviewed 1 week ago via mobile

    Ask for Ashley, she takes her time with you and very helpful! Thank you Ashley for helping me when there were no more rooms!!!!! She went out of her way to make me feel Comfortable along with the other guess..More

    Thank Eryca T
    Response from 00esa, Manager at Extended Stay America - Chicago - Westmont - Oak BrookResponded 1 week ago

    Eryca, thank you so much for this awesome review. Making you happy makes us happy! We are glad that everything went so well during your stay and that Ashley made for a memorable experience. Please accept our special thanks for recognizing our all-star staff members,...More

    Reviewed 1 week ago via mobile

    Despite they have good service, very nice attendants , infrastructure is bad, hallways smelling smoke, bulbs out everywhere, toilet seat broken, my bedroom didn’t have curtains, didn’t have blankets enough for the two beds, dirt carpets, couple laundry machines out of order.More

    Thank Diego K
    Response from 00esa, Manager at Extended Stay America - Chicago - Westmont - Oak BrookResponded 1 week ago

    Diego, thank you for being our guest. We apologize for not meeting up to your expectation and for the inconvenience you encountered during your stay. We have shared your feedback with our housekeeping and maintenance team so that they can look into their area and...More

    Reviewed 1 week ago

    Let me first state that the staff at this hotel is top notch. They are friendly, professional, and try their best to provide the best experience possible. Diana, Jasmine, Gisela... great resources. But, and it's a big one... a few complaints. Mainly about the condition...More

    Thank GregBTravelGuy
    Response from 00esa, Manager at Extended Stay America - Chicago - Westmont - Oak BrookResponded 1 week ago

    Greg, thank you for staying with us and letting us know you liked our courteous service. We will be sure to share your compliments with the entire team. However, we are sorry for not meeting all of your expectations and for the issues you encountered...More

    Reviewed 2 weeks ago

    The staff was very responsive to my request to check out, but they did not seem welcoming, the room amenities were poor, the condition of the room was poor. Would not recommend staying here in consideration of being a below average living conditionMore

    Review collected in partnership with Extended Stay
    Thank stephans321
    Response from 00esa, Manager at Extended Stay America - Chicago - Westmont - Oak BrookResponded 2 weeks ago

    Although difficult to read, candid reviews such as yours make us refocus our efforts to create a better stay experience for our guests. We sincerely apologize for the maintenance issues in your suite and the inconvenience it caused. We have a duty to follow the...More

    Reviewed 3 weeks ago

    been here at this location for 2 years and staff are great. Manager Dianna and Ashley are wonderful and very welcoming. I find it very calm area and did not have any problems here or conflicts. Cleaning services are very acceptable and front desk employees...More

    Thank abe792000
    Response from 00esa, Manager at Extended Stay America - Chicago - Westmont - Oak BrookResponded 2 weeks ago

    Abe, thank you for making us your home away from home. We are glad to know you loved all the aspects we offer and enjoyed the service provided by our courteous associates, especially by Dianna and Ashley. Your compliments will be shared. Thanks again for...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Meeting Rooms
    • Multilingual Staff
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$66 - US$88 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 140
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Expedia, Priceline, Booking.com, Hotels.com, TripOnline SA, Travelocity, Orbitz, Hotwire, Cheap Tickets and Cancelon so you can book your Extended Stay America - Chicago - Westmont - Oak Brook reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • DuPage County >
    • Westmont
    • Also Known As
    • Extended Stay America Westmont
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    Traveller (33)
    Room & Suite (17)
    Hotel & Grounds (21)
    Bathroom (5)
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    Ask a question
    Questions & Answers
    Edgardo V
    12 March 2015|
    Answer
    Response from SueH713_13 | Property representative |
    Hello, the pull out sofa in the deluxe rooms is a queen size. In addition, the bed in the room is a king size.
    0
    Votes
    Room Tips
    "second floor is best"
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    "Not at this hotel."
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    "Stay in a different hotel."
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    "Avoid this hotel"
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