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The Westin Chicago North Shore

Booking.comUS$190*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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The Westin Chicago North Shore
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416 Reviews from our TripAdvisor Community

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Showing 404: English reviews
Gallatin, Tennessee
Reviewed 11 April 2015

This is by far the nicest hotel my husband and I have stayed at. The front desk was very helpful when we checked in, and upgraded us to a king bed even though we had booked a queen. Everything in the room appeared new and clean. The rainfall shower was amazing!

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Helpful?
1Thank Brittany J
GM_WCNS, General Manager at The Westin Chicago North Shore, responded to this review

Brittany, Thank you for taking the time to leave feedback on your most recent stay with us, I am happy to see that you and your husband enjoyed your visit! I will be sure to pass your kind words on to our front office staff as they will be happy to know that their guest service and hospitality exceeded your...

Reviewed 1 April 2015 via mobile

Room was comfortable, clean, and staff was nice. We went when their was some sort of convention for kids, so it was a little crowded and noisy, but no big deal. My only negative comment is that the cost of breakfast was outrageous!

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Helpful?
Thank Kate G
GM_WCNS, General Manager at The Westin Chicago North Shore, responded to this review

Kate, Thank you for taking the time to leave feedback on your most recent visit with us, I am happy to see that you enjoyed your stay despite the large group we had in house. I will be sure to pass on your kind words to out front office and housekeeping staff as they work very hard every day to...

Green Bay
Reviewed 27 March 2015

I have but one complaint about this hotel. Ok maybe two. The hottub would not work right. Would take a couple of minutes for the jets to start after hitting the button. The second day, it never came on. When mentioned to the front desk they said if someone hits the emergency button, it has to be reset. I think...

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Helpful?
1Thank Jason A
GM_WCNS, General Manager at The Westin Chicago North Shore, responded to this review

Jason, Thank you for taking the time to leave feedback on your most recent stay with us, I am very happy to see that you enjoyed your visit and found our area to be accomodating to you as well. I apologize for the confusion with the hot tub, it is not often that someone hits the emergency button, but I...

Arlington Heights, Illinois
Reviewed 20 March 2015

Very nice hotel in the northern suburbs. I thought my room was clean and spacious, and it was very quiet. I slept well. Bathroom is nice, although I wish there was more counter top space. The shower is great, with the large overhead "rain" showerhead, and a hand held wand available as well. Staff was OK. When I checked in,...

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Helpful?
1Thank sttcarrie
GM_WCNS, General Manager at The Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your recent stay with us, I am happy to see that you enjoyed your visit and thank you kindly for naming us the 'nicest hotel in the area'. I am pleased that you enjoyed the recent renovations that we have done to our guest rooms, we recently updated the look...

Cleveland, Ohio
Reviewed 19 March 2015

Rooms are tastefully decorated and clean. Staff is helpful and courteous, both at the front desk and throughout. Interesting enormous photo replica of firemen rushing to the Chicago fire in the elevator area. Lovely modern fireplace in the lobby. Shower heads emit a shower of rain with a hand wand available too. Soap shaped like leaves. Attended a conference here,...

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Helpful?
Thank Ohio_traveler_46
GM_WCNS, General Manager at The Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your most recent stay with us, I am happy to see that you enjoyed your visit! The look and feel of our property is something that we are very proud of, we just completed the guestroom phase of our renovation project and we are excited to bring an updated look...

Reviewed 14 March 2015

beautiful hotel and conference center. plenty of employees to greet and help you with every need. easy check in nice lobby with gas fireplace as focal point. Great location for a conference. highly recommend for any occasion

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Helpful?
Thank jlioy
GM_WCNS, General Manager at The Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback regarding your most recent visit. I am happy to see that you enjoyed your stay with us and that you found our property to be a great resource for events. I will be sure to pass on your kind words to our staff as they will be happy to hear that...

Seneca, Illinois
Reviewed 5 March 2015

The beds, high quality pillows and bedding was indeed just right for a great nights sleep. My husband and I are indeed pillow snobs and these passed with flying colors! Beautiful lobby, loved the fireplace, very nice and helpful staff.

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Helpful?
Thank Rhonda A
GM_WCNS, General Manager at The Westin Chicago North Shore, responded to this review

Rhonda, Thank you for taking the time to leave feedback on your recent stay with us, I am happy to see that both you and your husband and a comfortable and relaxing visit! Our Heavenly brand is very popular and has been created with getting the best night's sleep in mind. You can always take the Heavenly experience home with...

Oxford, United Kingdom
Reviewed 28 February 2015

Spent a long weekend here in February for a convention, checkin/out was efficient. The lobby did get a bit cool, but then it was unusually cold outside - pool area was fine, however. SPG members are supposed to get free WiFi, but it isn't clear that you had to inform front desk *before* paying, so as to get a refund,...

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Helpful?
Thank ddobson
GM_WCNS, General Manager at The Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your recent stay with us, I am happy to see that you enjoyed your visit and had the opportunity to dine at one of our local restaurants! I am also pleased to see that you were able to stay with us post-renovation as we just updated our entire look in...

St Paul, MN
Reviewed 22 February 2015

Stayed at the Westin Chicago North for a weekend in February. Staff was helpful and friendly. Rooms were large and well kept. Beds comfortable. Rates were reasonable. Rooms were quiet. Only downside was the Wi-Fi - $13/day for in-room and (free) lobby was painfully slow. (seriously - who doesn't have free Wi-Fi these days). Location was good for us, but...

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Helpful?
Thank indigofire
GM_WCNS, General Manager at The Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your most recent stay with us. I am happy to see that you enjoyed your visit and found our staff and location to be accomodating for you during your travels. While we do not offer complimentary Wi-Fi at this time, it is available complimentary in our lobby and business center...

Baltimore, Maryland
Reviewed 17 February 2015

The Westin Chicago North Shore is a very nice property, with one particular caveat. Things we particularly appreciated were: • Hard-working front-line level employees. From the front-desk people to the catering staff and bellmen, they were enthusiastic and would jump to help. • The food at Saranello’s is excellent. I highly recommend the stuffed mushroom caps, which are divine. But...

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Helpful?
Thank Chip S
GM_WCNS, General Manager at The Westin Chicago North Shore, responded to this review

Chip, Thank you for taking the time to leave feedback on your recent experience with us. I am happy to see that you had an enjoyable time working with our staff and that you chose to host your event with us. I am also pleased to see that you were able to experience the recent renovation we have undergone including...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Westin Chicago North Shore is 16 miles north of O'Hare International Airport in the prestigious North Shore district, blending style and elegance with the convenience of a full-service hotel. ... more   less 

Additional Information about The Westin Chicago North Shore

Address: 601 N Milwaukee Ave, Wheeling, IL 60090-3023
Region: United States > Illinois > Wheeling
Price Range: $179 - $589 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Chicago North Shore 4*
Number of rooms: 412
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Also Known As:
Westin Chicago North Shore Hotel Wheeling
Westin Hotel Wheeling
Westin Wheeling
Wheeling Westin
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Chicago North Shore staff and other travellers.
3 questions
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Questions? Get answers from The Westin Chicago North Shore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Floor 11 has many single rooms with a king bed”
tl052, 12 Mar 2017 | Read review
“nice view of the river”
793brianf, 17 Jan 2017 | Read review
“Try to get a higher floor if you can.”
StevenK411, 23 Nov 2016 | Read review
“Anything but the 3rd Floor”
CherylhHomerGlen_IL, 9 Nov 2016 | Read review
“Corner Room View with room directed toward the woods.”
floydg715, 7 Nov 2016 | Read review
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