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Holiday Inn Express & Suites Carmel - Westfield

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Traveller (13)
Room & Suite (12)
Dining (4)
Overview
  • Excellent31%
  • Very good16%
  • Average25%
  • Poor17%
  • Terrible11%
Travellers talk about
“cinnamon rolls”(4 reviews)
“desk agent”(2 reviews)
“mini fridge”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Express & Suites Carmel - Westfield
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Offers from Holiday Inn Express & Suites Carmel - Westfield
Special Offer: Book Direct and Save
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (67)
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65 results
Traveller rating
19
9
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12
8
Traveller type
Time of year
LanguageEnglish
19
9
17
12
8
Show reviews that mention
All reviewscinnamon rollsdesk agentmini fridgeroom was cleanrecommend this hotelgrand parkstaff was very friendlywalmarthiekeurigconveniencefacility
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1 - 5 of 65 reviews
Reviewed 9 July 2018

We stayed here for 3 nights for a baseball tournament. The exhaust fan in the bathroom only made a lot of noise but didn’t do any exhausting . Ice machine on our floor didn’t work for the first 2 days. we had to ask for...More

Thank jsx2nfm
Hotel's Favourite
Reviewed 27 March 2018 via mobile

We were pleased with this hotel. Location was important for us so it worked great. Rooms were clean and roomy. They provided a trundle for a night when we asked. Hotel lobby and surrounding areas are newly updated. Breakfast was hot and fresh. Staff were...More

Thank tlreimer
Response from Brett L, Manager at Holiday Inn Express & Suites Carmel - WestfieldResponded 26 April 2018

Dear tlreimer, Thank you for your valued feedback! It is our goal to provide an outstanding guest experience and we are happy to hear that we achieved that! We hope to see you again the next time your travels bring you back to Carmel!

Reviewed 24 June 2018

Let me start by saying I usually only go on this site to do positive reviews, however, this time, I could not go on and do this review. Started off good. Lobby is beautiful. We arrived for a 4 day stay. But after the first...More

2  Thank debmerg
Reviewed 18 June 2018 via mobile

My wife and I selected this location because of convenience. What they say about first impressions is true here. Hotel is relatively small but we were amazed at the cleanliness and decor of the lobby as we entered. The desk agent was extreme courteous and...More

Thank Nikogee
Response from Brett L, Manager at Holiday Inn Express & Suites Carmel - WestfieldResponded 19 June 2018

Thank you for your exceptional feedback, Nikogee! We are so delighted to hear that we were able to provide you with our essence of #TrueHospitality in all aspects of the property! We look forward to hosting you again the next time your travels bring you...More

Reviewed 19 March 2018 via mobile

Starting to lose faith in the HIE brand. I tend to always look for a HIE while traveling but the last few visits were disappointing. 1st and foremost...this location needs to fire their handyman (see photos). Repairs and painting seems slapped together. Room is spacious...More

1  Thank Laura V
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Carmel - WestfieldResponded 2 April 2018

Hello Laura V, Thanks for choosing to stay with us and for leaving a review. I am happy that you found our rooms clean and the layout was good enough. On the other hand, it is regrettable that the wallpaper or dry walling, and painting...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Laundry Service
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$108 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$108 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (13)
Room & Suite (12)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Get the side by the park and away from the interstate."
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"Not much view from any rooms at this property."
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"Watch your credit cards and IHG Rewards Points, they have major billing issues at the property. Incompetence..."
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"Top floor away from the elevator"
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