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Residence Inn Indianapolis Carmel

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Residence Inn Indianapolis Carmel
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143 Reviews from our TripAdvisor Community

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Showing 143: English reviews
Nappanee
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago

This is a very clean, nice place to stay. The rooms are very clean, & furnished nicely. Great place to relax after a long day. Great breakfast in the morning. The check in & check out went very well. We were on the 3rd floor & it was very quiet. Good parking, safe area, & close to restaurants.

Helpful?
Thank Carol B
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

We booked the room based from their web page stating they are pet friendly. Doing our due diligence we searched the phone app for any fees and none were listed. During check in we were told there would be a fee of $100 for letting our Pointer Molly stay in the room with us. Arriving late, we didn't have the... More 

Helpful?
Thank Jim B
ResidenceInnCarmel, Manager at Residence Inn Indianapolis Carmel, responded to this review

Thank you for your feedback about not being aware of our $100 Pet Cleaning Fee. We will review our website with the Brand and ensure this is displayed more prominently. Thanks again for bringing this to our attention. More 

Chennai, Tamil Nadu, India
Level Contributor
114 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 10 October 2016

This place is new one - great staff and perhaps the best hotel in my recent times. However, this address is too difficult to find. GPS does not take you there easily - hence please look for springhill suites to get there.

Helpful?
Thank Vedictraveller
Florence, Kentucky
Level Contributor
15 reviews
4 hotel reviews
Reviewed 16 September 2016 via mobile

Website lists this location as pet friendly but do not list rates. On check in we were informed it would be $100 per nite for Fido...Marriott you have to be kidding. This is ridiculous. We looked carefully at the website and could not find a pet fee anywhere. Will never stay here again regardless, just on principal. Should not list... More 

Helpful?
Thank Teresa P
ResidenceInnCarmel, Manager at Residence Inn Indianapolis Carmel, responded to this review

Thank you for your feedback about not being aware of our $100 Pet Cleaning Fee. We will review our website with the Brand and ensure this is displayed more prominently. Thanks again for bringing this to our attention. More 

Margate
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 September 2016 via mobile

This is a great place to stay. Right outside of the city with easy access downtown. Quaint property with great staff. The general manager Ben is something else. He is friendly, knowledgeable of the area, hands on with guests and seems to have a general interest in us. The breakfast area was clean, well stocked and hot. The evening social... More 

Helpful?
Thank Toberoo
Evansville, Indiana
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 August 2016

I have stayed at this hotel three years in a row, and have received terrible service each year. This year was the worse. I am a platinum rewards member of Marriott and pre registered online for my room. Upon arrival I discover they gave my room to someone else and wanted me to take a 1st floor room near elevator.... More 

Helpful?
1 Thank Paul Y
ResidenceInnCarmel, Manager at Residence Inn Indianapolis Carmel, responded to this review

Thank you for the review. I am so sorry for the frustration that was caused during your stay with us. We certainly did not meet our expectations, or our level of customer service that we expect from ourselves. The level of service in which you received is not our standard and we certainly look forward to the opportunity to host... More 

Allentown, Pennsylvania
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 August 2016 via mobile

This 2 bedroom suite leaves a lot to be desired. Firstly, it smells musty and feels damp (see picture attached for disgusting ceilings and vents.) Of course you get a kitchen and living area with a Residence Inn which is nice but the condition of this room makes me question how clean or sanitary it is... I'm not sure I... More 

Helpful?
2 Thank Amy S
ResidenceInnCarmel, Manager at Residence Inn Indianapolis Carmel, responded to this review

Thank you for the review. I am sorry to hear that we did not meet all of your expectations of the room. Cleanliness of the room, is our number one priority and I am sad to hear that we did not meet those expectations. We would love the opportunity to host you again on your next trip to the Carmel,... More 

Miamisburg, Ohio
Level Contributor
280 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
Reviewed 7 August 2016

We have family in the area so we stayed here one night after a mini vacation with them. We had issues with sleep noise at the previous hotels we had stayed on the mini vacation, so it was nice to get a good night's sleep. We were upgraded to a one bedroom since I have Marriott Rewards status. Breakfast was... More 

Helpful?
Thank timesharetraveler11
San Antonio, Texas
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 7 July 2016 via mobile

I stay at alot of Marriott properties and I have to say this one needs a complete update from outdated furniture to furniture in disrepair in the lobby. Room is slightly below average, needs carpet repair and some paint. Airducts need cleaning. Staff very friendly and helpful. Great location.

Helpful?
1 Thank DeanandSherriTX
ResidenceInnCarmel, Manager at Residence Inn Indianapolis Carmel, responded to this review

Thank you for the review. We will certainly take a look at all of your comments. We are glad to hear that you felt the staff was friendly and helpful. We look forward to hosting you again. More 

Cincinnati, Ohio
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 July 2016

We stayed on a "reward" redemption night.... I wonder if Marriott puts redemption rewards in the not so great rooms... Our room was dated. We used sofa couch mattress that looked like it was there since the property was built. The main bed was comfy, no complaints. Room was very clean. Breakfast time was another story. The hotel was pretty... More 

Helpful?
1 Thank Kerdink13
ResidenceInnCarmel, Manager at Residence Inn Indianapolis Carmel, responded to this review

Thank you for the review. I am sorry you were not satisfied with your specific room selection. We value all of our Marriott Reward members and would never intentionally put you in a 'lesser' room. I would also like to apologize for your issues you experienced during breakfast, we will certainly look into this and correct these shortcomings. I am... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Located just north of downtown Indy, the Residence Inn Carmel is convenient to I-465 and all major thoroughfares, the Clarian North Hospital, three major malls, and a new water park. Perfect for long stays, we offer pet-friendly, apartment-style suites with full-equipped kitchens, flat-screen TVs, free WiFi and 50% more space than traditional hotel rooms. Don't feel like cooking? Join us each morning for a free hot breakfast buffet. Mingle with friends and colleagues at our weekday evening social with free appetizers and drinks. Other onsite amenities include an indoor pool, 24-hour gym and outdoor Sport Court. Thrive on long stays at Residence Inn Carmel. ... more   less 

Additional Information about Residence Inn Indianapolis Carmel

Address: 11895 N Meridian St, Carmel, IN 46032-4630
Region: United States > Indiana > Hamilton County > Carmel
Price Range: $169 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Indianapolis Carmel 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Residence Inn Indianapolis Carmel Hotel Carmel
Residence Inn Carmel
Carmel Residence Inn
Hotel Style:
#7 Business Hotel in Carmel
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Indianapolis Carmel staff and other travellers.
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Questions? Get answers from Residence Inn Indianapolis Carmel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not bring your pets here.”
 of 5 bubbles jimbF7644GG, 10 Nov 2016 | Read review
“Don't stay here”
 of 5 bubbles PaulY748, 22 Aug 2016 | Read review
“If you get top floor, you will not have overhead noise.”
 of 5 bubbles timesharetraveler11, 6 Aug 2016 | Read review
“Some rooms provided ovens/stove tops while others only had stove tops, you may want to ask first before booking.”
 of 5 bubbles Vito661, 25 May 2016 | Read review
“Upper floor and on the East side of the building (away from the highway)”
 of 5 bubbles TerreH_12, 14 May 2016 | Read review
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