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Hilton Garden Inn Indianapolis/Carmel

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Hilton Garden Inn Indianapolis\/Carmel
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417 Reviews from our TripAdvisor Community

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Showing 413: English reviews
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Minneapolis, Minnesota
Reviewed 4 days ago NEW

First off the beds at this property are the worst things I've ever slept on. Once laying down I called to the desk and asked to switch rooms, the agent said to adjust the settings on the bed and try again and if I was still not comfortable they would then switch my room. I did so and called back...

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Thank ericrZ3398ME
Saint Louis, Missouri
HOTEL’S FAVOURITE REVIEW
Reviewed 27 October 2016

This hotel is well kept and beautiful from the time you step into the front entry. They have a nice bar/breakfast area and a nice sitting area outside. From the time we got there the staff could not have been better. We arrived quite late and the nice gentlemen working was quick to help us with the door, bags and...

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1Thank Kikiheff1
About Hotel's Favourite Review
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Kikiheff1, Thank you so very much for the kind words about our hotel and staff. I can not wait to share your feedback with them. I hate to hear about the AC in your room not working, but am glad it seemed not to deract from your stay. We look forward to welcoming you back the next time you are...

Ann Arbor, United States
Reviewed 1 week ago

This Hilton, surpassed all expectations, and has proven to be part of the consistent service we have experienced in recent stays at other locations. The local staff was excellent, the onsite breakfast and dinner was amazing.

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Thank stephenbO3411BE
Mason, United States
Reviewed 1 week ago

Everything at this hotel was great, from its location to the friendliness of the staff to the modern conveniences to the nice restaurant to its cleanliness. Everyone was helpful and I would stay there again.

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Thank 925randallw
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

925randallw, Thank you so much for your kind review on tripadvisor! I am so glad that our staff showed your our Hoosier Hospitality!!! We look forward to welcoming you back the next time your travels bring you to the Carmel area.

Reviewed 2 weeks ago via mobile

I've stayed in a lot of hotels in my days but this one was great! My son and I drove down from Chicago for a weekend soccer tournament so this hotel was pretty busy because there were four other teams here but it still ran very smoothly and they kept the kids from running around to much and disturbing the...

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Thank Dion J
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Dion J, Thank you so much for taking the time to fill out TripAdvisor about your stay! I am delighted that Jai was able to make your stay more enjoyable. I can't wait to share your kind words with her! We look forward to welcoming you back next time your travels bring you to the Carmel area.

Knightstown, United States
Reviewed 2 weeks ago

Stayed here with a group of 30. Staff were very kind and patient. Rooms seemed clean. Only complaint is that in other hotels we've stayed around Indy, they've had a free breakfast bar. Here, they charge $10 per person. Good hotel though.

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Thank joshrE5769DW
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

joshrE5769DW, Thank you so much for staying with us. We are thrilled that you chose to stay with us. The Hilton Garden Inn brand does not offer a complimentary breakfast, but we certainly can talk with you next year to see if we can work out maybe a discounted rate next year. I certainly hope that you will consider staying...

Kalamazoo, Michigan
Reviewed 3 weeks ago

We had a free breakfast with our accommodations. We could have a made to order breakfast besides the usual continental breakfast choices. Delicious! The rooms were clean. The beds were very comfortable. There was a refrigerator and microwave in our room. Overall, this was an excellent place to stay if in the northern part of Indianapolis.

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Thank tammyr69
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

tammyr69, Thank you so much for the kind words about our hotel. I am delighted that you enjoyed our breakfast! Our Chef's do such a nice job on our made to order items! I certainly hope we will see you the next time your travels bring you to the Carmel area.

Greenwood
Reviewed 3 weeks ago

Rooms are nice and accommodate a large family. Staff was FANTASTIC!! We were there for a basketball tournament and the staff was very willing to do what was necessary for us to have an exceptional stay.

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Thank Andrew W
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Andrew W, Thank you for taking the time to visit Trip Advisor about your stay with us. I am thrilled that you found our staff fantastic! I can't wait to share your comments with our staff! We look forward to welcoming you back to the Carmel area next time your travels bring you this way!

Corning, New York
Reviewed 4 weeks ago

Easy check in. Right off highway. Had lost luggage and they made sure I got it. Breakfast was very good and staff were very pleasant. Overall great hotel for business. Would definitely book there again.

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Thank SusieP0728
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

SusieP0728, Thank you for your kind words, I am glad our staff was able to make a bad day of travel with lost luggage pleasant. We look forward to welcoming you back next time your travels bring you to the Carmel area.

Three Rivers, United States
Reviewed 4 weeks ago

I love this hotel. However, this location boasts very hard, unyielding mattresses and a "sleep number" system which, at least in our room, was non-functioning. Aside from this, the hotel is wonderful and lives up to all of my expectations. But, if the bed sucks, then all the other amenities in the world really are secondary.

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Thank Sarah E
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Sarah E, Thank you so much for taking the time to fill out Trip Advisor about your stay. Thank you so much for the kind words about our hotel. I hate the fact you did not find your bed comfortable. We do have two different mattress in the hotel, so maybe on your next stay we can try our Serta...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Hilton Garden Inn will be a spectacular addition to the beautiful city of Carmel. This hotel located at 131st Street and N. Meridian Street in Carmel. We are only 15 miles from downtown and 24 miles from the Indianapolis International Airport. We are in close proximity to several local attractions including golf courses, sports venues, universities, museums, movie theatres and more.... ... more   less 

Additional Information about Hilton Garden Inn Indianapolis/Carmel

Address: 13090 Pennsylvania Street, Carmel, IN 46032-5404
Region: United States > Indiana > Hamilton County > Carmel
Price Range: $189 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Indianapolis/Carmel 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
Hilton Garden Inn Indianapolis / Carmel Hotel Carmel
Hilton Garden Inn Carmel
Hilton Carmel
Carmel Hilton
Hotel Style:
#4 Business Hotel in Carmel
#4 Family Hotel in Carmel
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Indianapolis/Carmel staff and other travellers.
2 questions
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carmel, In
Jenison
9 months ago

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Questions? Get answers from Hilton Garden Inn Indianapolis/Carmel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor. Ours had some road noise but not bad.”
 of 5 bubbles KayK616, 21 Feb 2017 | Read review
“Odd numbered rooms will most likely be quieter.”
 of 5 bubbles SeekingVines, 4 Oct 2016 | Read review
“307 was quiet and comfortable.”
 of 5 bubbles JeanR63, 19 Aug 2016 | Read review
“Some rooms have adjustable beds (firm or soft). I think you have to ask for these.”
 of 5 bubbles ahergen, 3 Jan 2016 | Read review
“Stay away from NE corner. Choose back side of hotel.”
 of 5 bubbles LoveTraveling86, 30 Sep 2015 | Read review
5 of 5