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Hilton Garden Inn Indianapolis/Carmel

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Hilton Garden Inn Indianapolis\/Carmel
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431 Reviews from our TripAdvisor Community

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Showing 427: English reviews
Troy, United States
Reviewed 3 weeks ago

Staff was friendly, hotel was very clean, food was delicious. Took care of any questions that we had. Great for a large group or family. Would stay again and recommend to friends and family. The hotel was close to our activities for children. Shopping was close by also. Great place to stay!!!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank christinecP953CW
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

christinecP953CW, Thank you for taking the time to visit Trip Advisor about your stay. I am thrilled to hear that you enjoyed your stay with us. I can not wait to share your review with our staff! We look forward to welcoming you back the next time your travels bring you to the Carmel area!

South Bend, Indiana
Reviewed 4 weeks ago

My family and I had the pleasure of staying at the Hilton Garden Inn. This hotel does not disappoint. It's very clean and neat. My family enjoyed the complementary breakfast. Overall, we were extremely satisfied during our stay. We will definitely stay at this property again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Tonya B
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Tonya B, Thank you for taking the time to visit Trip Advisor about your stay with us. I am thrilled that you had an exceptional stay with us. We look forward to your next visit!

Jeffersonville, Indiana
Reviewed 4 weeks ago

Selecting room on internet was very easy to use. Fast check in. Staff couldn't be nicer or more helpful. Room clean and neat. Would certainly recommend this Gardin Inn to friends and family. Iocation very good, close to shopping areas and places we needed to be.

Review collected in partnership with Hilton Garden Inn
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Thank williamwU3461UE
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

williamwU3461UE, Thank you for taking the time to visit Trip Advisor about your stay. I am thrilled that you found our hotel as a place you would recommend, our staff does try to exceed our guests expectations. We look forward to welcoming you back the next time your travels bring you to the Carmel area!

Kalamazoo
Reviewed 4 weeks ago

My husband And I stayed here for one night! What a great experience! The staff was so welcoming and polite, you could tell they liked their jobs! The hotel was very clean, bar had plenty choices and breakfast was terrific!

Review collected in partnership with Hilton Garden Inn
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Thank heathergV1306AJ
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

heathergV1306AJ, Thank you so much for your kind words about our hotel and staff. I can't wait to share your kind words with our staff. We look forward to welcoming you back the next time your travels bring you to the Carmel area!

Louisville, United States
Reviewed 4 weeks ago

During my two night stay, I was treated like family more than a business guest . The staff from Brenda, Jai, and Dee Dee who operate the front desk, were very professional. The facilities ( pool, etc.) have been updated and are 1st Class.

Review collected in partnership with Hilton Garden Inn
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Thank 494timothyp
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

494timothyp, Thank you so much for the kind words and for posting on Trip Advisor about your stay. It certainly means a lot to Brenda, Jai and Dee Dee that you found them to be hospitiable. I certainly will share this with the rest of our staff as well. Thanks so Much!

Minneapolis, Minnesota
Reviewed 22 March 2017

First off the beds at this property are the worst things I've ever slept on. Once laying down I called to the desk and asked to switch rooms, the agent said to adjust the settings on the bed and try again and if I was still not comfortable they would then switch my room. I did so and called back...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank ericrZ3398ME
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

ericrZ3398ME, Thank you again for calling me back. I once a gain apologize for the situation here at the hotel. I certainly have used this situation as a training for my staff. I do hope that you will give us a second chance to show you a true Hilton Garden Inn experience. Sincerely, Jessica

Ann Arbor, United States
Reviewed 14 March 2017

This Hilton, surpassed all expectations, and has proven to be part of the consistent service we have experienced in recent stays at other locations. The local staff was excellent, the onsite breakfast and dinner was amazing.

Review collected in partnership with Hilton Garden Inn
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Thank stephenbO3411BE
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

stephenbO3411BE, Thank you so very much for taking the time to fill out Trip Advisor about your stay with us. I can not wait to share your kind words with our staff, as I know they will appreciate them as much as I do. We look forward to welcoming you back the next time your travels bring you to the...

Mason, United States
Reviewed 13 March 2017

Everything at this hotel was great, from its location to the friendliness of the staff to the modern conveniences to the nice restaurant to its cleanliness. Everyone was helpful and I would stay there again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 925randallw
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

925randallw, Thank you so much for your kind review on tripadvisor! I am so glad that our staff showed your our Hoosier Hospitality!!! We look forward to welcoming you back the next time your travels bring you to the Carmel area.

Reviewed 12 March 2017 via mobile

I've stayed in a lot of hotels in my days but this one was great! My son and I drove down from Chicago for a weekend soccer tournament so this hotel was pretty busy because there were four other teams here but it still ran very smoothly and they kept the kids from running around to much and disturbing the...

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Helpful?
Thank Dion J
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Dion J, Thank you so much for taking the time to fill out TripAdvisor about your stay! I am delighted that Jai was able to make your stay more enjoyable. I can't wait to share your kind words with her! We look forward to welcoming you back next time your travels bring you to the Carmel area.

Knightstown, United States
Reviewed 7 March 2017

Stayed here with a group of 30. Staff were very kind and patient. Rooms seemed clean. Only complaint is that in other hotels we've stayed around Indy, they've had a free breakfast bar. Here, they charge $10 per person. Good hotel though.

Review collected in partnership with Hilton Garden Inn
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Thank joshrE5769DW
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

joshrE5769DW, Thank you so much for staying with us. We are thrilled that you chose to stay with us. The Hilton Garden Inn brand does not offer a complimentary breakfast, but we certainly can talk with you next year to see if we can work out maybe a discounted rate next year. I certainly hope that you will consider staying...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Conveniently located near the Carmel Arts and Design District, the Hilton Garden Inn Indianapolis/Carmel is adjacent to shopping, dining and Carmel's corporate corridor. Our hotel in Carmel, Indiana is seven miles from the Indianapolis Executive Airport and 28 miles from Indianapolis International Airport. Enjoy cooked-to-order omelets, waffles and pancakes from our Garden Grille Restaurant for breakfast, and enjoy our dinner menu that offers everything from sandwiches to steak, seafood and pasta. Relax after work with an appetizer and a drink from the Pavilion Lounge at our hotel in Carmel, Indiana. You also have the option to order evening room service or purchase a ready-to-cook meal from the 24-hour Pavilion Pantry®. ... more   less 

Additional Information about Hilton Garden Inn Indianapolis/Carmel

Address: 13090 Pennsylvania Street, Carmel, IN 46032-5404
Region: United States > Indiana > Hamilton County > Carmel
Price Range: $177 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Indianapolis/Carmel 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
Hilton Garden Inn Indianapolis / Carmel Hotel Carmel
Hilton Garden Inn Carmel
Hilton Carmel
Carmel Hilton
Hotel Style:
#4 Family Hotel in Carmel
#4 Business Hotel in Carmel
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Indianapolis/Carmel staff and other travellers.
2 questions
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carmel, In
Jenison
10 months ago

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Questions? Get answers from Hilton Garden Inn Indianapolis/Carmel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor. Ours had some road noise but not bad.”
KayK616, 21 Feb 2017 | Read review
“Odd numbered rooms will most likely be quieter.”
SeekingVines, 4 Oct 2016 | Read review
“307 was quiet and comfortable.”
JeanR63, 19 Aug 2016 | Read review
“Some rooms have adjustable beds (firm or soft). I think you have to ask for these.”
ahergen, 3 Jan 2016 | Read review
“Stay away from NE corner. Choose back side of hotel.”
LoveTraveling86, 30 Sep 2015 | Read review
5 of 5