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Ameristar Casino Hotel East Chicago

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Ameristar Casino Hotel East Chicago
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294 Reviews from our TripAdvisor Community

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Showing 292: English reviews
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Indiana
Reviewed 1 week ago via mobile

While I love the hotel facilities and the closeness to the places of business I need to go, I go hungry when I stay at the Ameristar hotel casino. There is no breakfast offered early in the morning before 7 AM. As a result I must go without breakfast when I stay here. This hotel offers itself as a place...

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Helpful?
Thank TravelMavenStu
Kristina D, Public Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Dear TravelMavenStu - Thank you for taking the time to share your review with us. We are pleased to hear that you love our hotel facilities and the proximity of our property to the businesses you visit. We will also be sure to pass your comments regarding early morning meals to the most appropriate department, and we hope to see...

Reviewed 2 weeks ago via mobile

First off, we are not serious gamblers. This was our second time out and first time to Ameristar. With that said, Ameristar Casino and Hotel was very enjoyable. The hotel room was very nice, and clean. It was up to date in style and furnishings. The room had a safe, larger mini fridge, single cup coffee maker, and a fabulous...

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Helpful?
Thank Kevin Y
Kristina D, Public Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Dear Kevin - Thank you for taking the time to detail your wonderful experience with us. We are thrilled to hear that you enjoyed your hotel stay with us, especially your hotel room and its amenities. We are also happy to know that you thought the buffet was impressive in size and quality. We will be sure to share your...

Cincinnati
Reviewed 2 weeks ago

Let me first say that the hotel was wonderful. Our room was very clean and nicely furnished. We did not cross paths with one person on staff at the hotel that was not friendly and accommodating. The only complaint (if we had to have one) would be that the room doors swing hard when closing and make ALOT of noise....

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Helpful?
Thank SBA0905
Kristina D, Public Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Dear SBA0905 - Thank you for taking the time to leave us your review. We are pleased to hear that your overall hotel stay was great and that you enjoyed the cleanliness and furnishing of your hotel room. We are also thrilled to know that you particularly enjoyed the service from our team members. We will be sure to pass...

Jenison, Michigan
Reviewed 21 February 2017

Mr Bond was great and we loved are stay at this hotel. Mr. Bond even guessed correctly that I was a lawyer! We felt like we were treated extremely well at this hotel. We will come back here again in the future!

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Helpful?
Thank paleoconservativ2017
Kristina D, Public Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Hello paleoconservativ2017, and thank you for taking the time to share your amazing experience with us. We are thrilled to know that you had such a lovely hotel stay and that you especially enjoyed the service from Mr. Bond. We will be sure to share your compliments regarding his service with our hotel leadership, and we hope to welcome you...

Portage, Indiana
Reviewed 19 February 2017 via mobile

James Bond made our trip special from the second we walked in to the moment we left. He was friendly, helpful, warm and hilarious. He is a true gem and should be praised/rewarded. Be blessed Mr. Bond!

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Helpful?
Thank fritzy2007
Kristina D, Public Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Dear fritzy2007 - Thank you for taking the time to share your kind comments with us. We are delighted to hear that you had such a wonderful hotel stay with us and that James Bond made your experience even more memorable. We will be sure to share your compliments regarding his service with his supervisor, and we look forward to...

Las Vegas, NV
Reviewed 21 January 2017 via mobile

Flew from Vegas with my wife to play a poker tournament at the hotel/casino. We had a reservation for 5 nights that we booked well in advance. Our Southwest flight was delayed and we called the hotel to make sure they would hold us a nonsmoking king since we would be arriving very late. They assigned us room 316 and...

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Helpful?
Thank stanj98
Kristina D, Public Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Dear stanj98 - Thank you very much for your recent visit and for your review. We are troubled to see that your experience wasn't perfect. We apologize for the issues with your check-in experience as well as your room change. We strive to provide the highest level of service to all of our guests, and we have shared your review...

Reviewed 16 January 2017 via mobile

This place is pricey but well worth it,they food is great,the burgers are to die for,the atmosphere is great for people that love sports,The food comes on time and is nice and hottttt.THERE IS A CASINO THERE ALSO U CAN EAT A BUFFET AND THE HOTEL IS WONDERFUL TO STAY AND GAMBLE.

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Helpful?
Thank Msvodea123
Kristina D, Public Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Dear Msvodea123 - Thank you for taking the time to share your outstanding review with us. We are delighted to hear that you think our food is great, especially the burgers, and that our hotel is wonderful. We have shared your compliments with all appropriate departments and look forward to hosting you again in the future. Kind Regards, Ameristar Casino...

Toronto, Canada
Reviewed 9 January 2017

Been taken to lunch at this casino a few times. I had meetings on the Friday afternoon and my wife came along for the trip. Perfect stay, we will return whenever the opportunity arises. Staff were so friendly and sincere and went out of their way to help.

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Helpful?
Thank David R
Kristina D, Public Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Dear David - Thank you for taking the time to share your experience with us. We are delighted to hear that you had an excellent time visiting us and that you thought our staff was very warm and welcoming. We have shared your compliments with the appropriate department and look forward to seeing you again in the future. Sincerely, Ameristar...

Reviewed 8 January 2017 via mobile

We came to Chicago for a birthday party and stayed at Ameristar. Beautiful hotel and casino, comfortable beds and great staff. The doorman James Bond was awesome! He was always ready to help us and made us feel right at home. Highly recommended place!

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Helpful?
Thank Beth B
Kristina D, Public Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Dear Beth - Thank you for taking the time to detail your wonderful experience with us. We are thrilled that you chose to celebration your birthday with us and that you had such a great time. We are also happy to hear that you especially enjoyed the comfortable beds and service from our team. We have shared your compliments regarding...

Reviewed 14 December 2016

Words can not express how satisfied I was with the service, rooms, and food. The staff was so easy to work with, we planed our company Christmas party at the Ameristar. from the planning stages , to the day of the party what a joy to work with.

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Helpful?
Thank Michael F
Kristina D, Public Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Dear Michael - Thank you for taking the time to share your outstanding review with us. We are thrilled to hear that you had an exceptional experience and that you especially enjoyed the rooms and food. We are also happy to hear that the service made your experience even more memorable, and we will be sure to share your compliments...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Ameristar Casino Hotel East Chicago is a full-service luxury hotel that boasts a variety of amenities. Complimentary wireless internet In guest rooms and a 24-hour fitness center are available for guests to use throughout their stay. The 56,000-square-foot casino includes four spacious playing levels, with one of the largest selections of games in northwest Indiana. Ameristar East Chicago includes diverse selection of restaurants ranging from deli sandwiches to steaks and seafood. ... more   less 

Additional Information about Ameristar Casino Hotel East Chicago

Address: 777 Ameristar Blvd, East Chicago, IN 46312-1806
Region: United States > Indiana > East Chicago
Price Range: $143 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ameristar Casino Hotel East Chicago 4*
Number of rooms: 290
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Ameristar Casino Hotel East Chicago staff and other travellers.
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Questions? Get answers from Ameristar Casino Hotel East Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room had a view of the harbor/yacht club. Was nice. A few times heard loud conversation from next room.”
 of 5 bubbles davidrC149HQ, 8 Jan 2017 | Read review
“Never had a bad room yet !”
 of 5 bubbles M7360CImichaelf, 14 Dec 2016 | Read review
“Ask for the view of Lake Michigan”
 of 5 bubbles MsTracy1, 10 Dec 2016 | Read review
“My Room ended in 11 and I had a Great View of the Harbor of Lake Michigan”
 of 5 bubbles JohnfromNashville, 26 Oct 2016 | Read review
“the rooms on the higher floor seem to be more quiet,”
 of 5 bubbles MONTERREY1957, 12 Sep 2016 | Read review
5 of 5