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Ameristar Casino Hotel East Chicago

317 reviews
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Traveller (69)
Room & Suite (45)
Dining (3)
Overview
  • Excellent64%
  • Very good26%
  • Average4%
  • Poor2%
  • Terrible4%
Travellers talk about
“industrial area”(8 reviews)
“non smoking”(14 reviews)
“lake michigan”(13 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (317)Write a Review
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Traveller rating
199
81
13
6
15
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LanguageEnglish
199
81
13
6
15
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All reviewsindustrial areanon smokinglake michiganameristar casinolarge bathroomroom keyhotel is greatparking garagefront desk staffup to datejames bondgamblingslotsdoormanvaletcompmicrowave
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1 - 5 of 314 reviews
Reviewed 5 days ago

ameristar hotel and casino, is a great place to enjoy adult fun and gaming. If you are from out of town or the city of chicago this is one place for you to get away for a night or two. THE FOOD IS GOOD THE...More

Thank lawanda106
Response from PNKinc, Guest Relations Manager at Ameristar Casino Hotel East ChicagoResponded 2 days ago

Thanks for the excellent review, Lawanda! We're so excited to hear that you were able to enjoy every aspect of your stay with us, from our team members to our dining options. We can't wait to see you again soon!

Reviewed 7 January 2018 via mobile

Went here overnight to visit family in NW IN. During the holidays it is nice & relaxing! We always go up to the sports pub for some cocktails & appetizers. Food is GOOD! Friendly staff. Then off to gamble a little...but...important thing is to stop...More

Thank Kathleen M
Response from PNKinc, Guest Relations Manager at Ameristar Casino Hotel East ChicagoResponded 9 January 2018

Thanks for the five-star review, Kathleen! We're so glad that you were able to spend some family time with us over the holiday season. We think our team members are the best part of Ameristar East Chicago and we love that they were able to...More

Reviewed 17 December 2017 via mobile

The hotel is the saving grace for this casino property. The rooms are quite spacious and the size of the bathroom is very appealing. The rooms include a good sized TV, nice amenities and have a very appealing look. The king room has a sofa,...More

Thank Gor S
Response from PNKinc, Guest Relations Manager at Ameristar Casino Hotel East ChicagoResponded 18 December 2017

Thank you for giving us the chance to hear your feedback! We're so glad that you enjoyed your stay in our hotel. We strive to provide our guests with clean, quality rooms and friendly help from our team members. and will pass your concerns along...More

Reviewed 11 November 2017

The room was very nice, the lobby area is definitely impressive with a beautiful fireplace area. The walk to the casino is not too bad. I like how the room had a separate bathtub and shower, and the room was a lot bigger than I...More

Thank Joanne V
Response from PNKinc, Guest Relations Manager at Ameristar Casino Hotel East ChicagoResponded 29 November 2017

Thank you for leaving us a five-star review, Joanne! We're so happy to hear that you enjoyed your stay. We look forward to welcoming you back soon.

Reviewed 9 November 2017

Nice clean hotel. Spacious rooms with large bathroom, safe, coffee maker and refrigerator. The staff is top notch. They are helpful and friendly. Received a promotional stay, but would go again on my own dime. Good restaurant choices, great gift shop, only thing it’s missing,...More

1  Thank Pauline199001
Response from PNKinc, Guest Relations Manager at Ameristar Casino Hotel East ChicagoResponded 29 November 2017

Thank you for taking the time to leave us a five-star review, Pauline! We appreciate your suggestion and we'll be sure to pass it along to our Resort Operations Leadership Team. Next time you visit, we hope you have the chance to check out the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Casino and Gambling
Details
Price range
US$98 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$98 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (69)
Room & Suite (45)
Dining (3)
Pool & Beach (1)
Questions & Answers
Ask a question
Jay J
11 October 2017|
AnswerShow all 2 answers
Response from garlicjohn | Reviewed this property |
Happy to report the non-smoking rooms do NOT smell like smoke.
1
Vote
bp1964
16 May 2017|
AnswerShow all 6 answers
Response from witnessforquality | Reviewed this property |
There is a beach but you would not want to swim in it.
2
Votes
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Room Tips
"there is a microwave in the vending/ice room on each floor, which is near the elevator,"
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"Try to get a room close to elevator, where the snack machine and microwave are located."
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"Odd number rooms overlook marina, even number rooms have view of parking garage or lake michigan and beach if..."
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"The higher rooms with view are smoking rooms which worked out for me. Had view of lake."
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