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BEST WESTERN Edinburgh/Columbus

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224 Reviews from our TripAdvisor Community

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Showing 223: English reviews
Issaquah, Washington
Reviewed 1 week ago

Check-in and check-out staff friendly and helpful. Room was good; pet-friendly a plus. Breakfast just fine. Fitness room inadequate; needs to be bigger, needs exercise- friendly floor and new equipment

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Helpful?
Thank monicacB4353GL
Sheena G, Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thank you for your valuable feedback. By letting us know what you liked and disliked about your stay you are helping us to deliver a more superior experience for our guests. Thanks for your kind comments regarding our staff. We have completed vast renovations at our property and have more planned as well! We invite you back whenever you are...

Reviewed 2 weeks ago

The room was clean and quiet with newly updated furnishingsand a comfy bed. The price was right !Breakfast was quite good. We will be back..The young man at the front desk was enthusiastic and helpful and encouraged me to be honest with any suggestions to be made regarding improvements needed. I did suggest that a few tea bags with the...

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Helpful?
Thank W4687EOkarenh
Sheena G, Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thank you so much for taking time out of your day to submit your TripAdvisor survey. We appreciate all of your valuable feedback. We will consider putting tea bags in our rooms as they do work in our in room coffee pots as well. In the mean time I wanted to make you aware that we do have coffee, tea,...

Reviewed 3 weeks ago

We visited Columbus, IN in Sept 2016 due to a family illness. Since we were not able to stay with family, we needed somewhere to stay for two weeks. Since we were going to be there for a while, we decided that my husband would also work while we were up there visiting since his job allows him to work...

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Helpful?
Thank Evie C
Sheena G, Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thank you for completing the survey regarding your stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us...

Winslow, IN
Reviewed 3 weeks ago

Was going shopping at the potlet mall and it is close but across the main highway so you have to drive to the mall. That part I did not particularly like , but it was quit and staff was friendly and helpful. The room we had was newly remodeled. The breakfast was good as well.

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Helpful?
Thank Sue N
Sheena G, Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thanks for all of your feedback. We appreciate all of our guest feedback as this helps us to improve on our guest experiences. We are diligently working on more renovations at our property so we can hopefully exceed your expectations in the future. We appreciate your business and hope to have another opportunity to accommodate you! Have a great day!...

Indiana, United States
Reviewed 3 weeks ago

This hotel is a pleasure all around. Staff very friendly and welcoming. Beautifully updated decor. Clean remodeled rooms spacious, comfortable and relaxing. Great hot breakfast, much more than the basic even included a warm prepared breakfast. burrito !

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Helpful?
Thank Shelley Y
Sheena G, Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thanks for your valuable feedback regarding your most recent stay at the Best Western Edinburgh/Columbus. It was a pleasure accommodating you, we are glad you enjoyed our deluxe hot breakfast and newly remodeled rooms! We appreciate your business and hope to see you in the future! Kindest Regards, Sheena Gilley Manager Best Western Edinburgh/Columbus 812-526-9883

Bloomington, Indiana
Reviewed 24 October 2016

This place was close and convenient to Edinburgh Outlets and to restauramts. The staff was very friendly and helpful. The free breakfast was very very good. The indoor swimming pool was very nice and the pool water was warm and comfortable.

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Helpful?
Thank kathylewis47421
Sheena G, Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thank you for taking time to submit your review via TripAdvisor. We're happy you enjoyed our hotel's friendly service, convenient location, deluxe hot breakfast, and indoor heated saltwater pool! You're feedback is greatly appreciated and we hope you'll visit us again for your next stay in Edinburgh, IN! Sheena Gilley Manager Best Western Edinburgh/Columbus 812-526-9883

Lakewood, Washington
Reviewed 22 October 2016 via mobile

Spent a week at this Best Western, chosen for its location. Front office staff when at the desk were very friendly. They were remodeling and I was told I was in a remodeled room. Based on what I could see it wasn't completely finished. The bathroom still needed repainted above the shower. Housekeeping staff were awesome and the room was...

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Helpful?
Thank Doreen J
Sheena G, Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thank you for taking time to provide us with your valuable feedback. I'm pleased you enjoyed your stay at our conveniently located hotel yet apologize for this issue you experienced. We are so grateful you brought this to our attention as we have taken action so other guests will not have a similar issue. Again, we appreciate you taking time...

Virginia, United States
Reviewed 21 October 2016

Very nice room. Clean. Good shower. Good breakfast. Helpful staff. I don't know if I will ever be back but I would definitely stay here again. Very nice for the price. We missed the sign on the way in. GOOGLE maps was correct but we missed it. Stay and enjoy.

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Helpful?
Thank John H
Sheena G, Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thanks for your feedback regarding your recent stay with us. I'm pleased you enjoyed your nice, clean room and shower as well as our deluxe hot breakfast. We are currently remodeling our exterior building and invite you back so you can see all of our changes! We appreciate your business! Sheena Gilley Manager Best Western Edinburgh/Columbus 812-526-9883

Reviewed 20 October 2016

We had an excellent experience at this hotel. The staff is wonderful! They were helpful and professional. I had a problem with my car and they recommended someone to help me. The breakfast area was neat, clean and well stocked with a variety of items.

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Helpful?
Thank Susan L
Sheena G, Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thank you for staying with us and we are happy to hear you had a wonderful experience as this is our goal! Customer service is #1 for us here at the Best Western Edinburgh/Columbus and I'm pleased we didn't fall short! We welcome you back anytime you are in the Edinburgh area and appreciate your business! Sheena Gilley Manager Best...

Indianapolis, Indiana
Reviewed 17 October 2016 via mobile

The employees are all fantastic!! The beds are comfortable, the rooms are clean, the pool is glorious! The new renovations are fantastic! Breakfast is phenomenal! Small hotel with big hotel amenities!

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Helpful?
Thank wwynn95
Sheena G, Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thank you for your kind feedback regarding your stay at the Best Western Edinburgh/Columbus. We appreciate you taking time to write such a lovely review. I am happy to hear that you enjoyed our newly remodeled rooms, indoor heated saltwater pool and deluxe hot breakfast! We are currently renovating our exterior building at this time. We invite you back anytime...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Experience the small town charm and big city amenities of this Edinburgh, Indiana hotel, just minutes from Camp Atterbury, downtown Columbus and Edinburgh Premium Outlets. Located between Indianapolis and Louisville, the BEST WESTERN Edinburgh/Columbus in Edinburgh offers access to both downtown Indianapolis and downtown Columbus. Easily accessible from Interstate 65 or US 31, the property is also a great home away from home while exploring local attractions. Guests at this Edinburgh hotel can shop to their heart's delight at the Edinburgh Premium Outlets, just across the street, or learn fascinating history at Camp Atterbury, a National Guard training facility. Features & Amenities Complimentary Breakfast Indoor pool Fitness center Pets Allowed High Speed Internet ... more   less 

Additional Information about BEST WESTERN Edinburgh/Columbus

Address: 11780 North U.S. 31, Edinburgh, IN 46124 (Formerly BEST WESTERN Horizon Inn)
Region: United States > Indiana > Edinburgh
Price Range: $107 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Edinburgh/Columbus 2.5*
Number of rooms: 57
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Also Known As:
Best Western Edinburgh
Edinburgh Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Edinburgh/Columbus staff and other travellers.
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Questions? Get answers from BEST WESTERN Edinburgh/Columbus staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a newly remodeled room”
 of 5 bubbles SueN45, 14 Nov 2016 | Read review
“The hotel is located across from a nice outlet mall and had a good restaurant close by.”
 of 5 bubbles stephaniew248, 21 Sep 2016 | Read review
“My first floor room 104 was freshly redone”
 of 5 bubbles JManElli, 10 May 2016 | Read review
“Ask in advance for a first floor room; stairs only.”
 of 5 bubbles PhantomRhino, 20 Apr 2016 | Read review
“Choose an upper floor to keep down on noise.”
 of 5 bubbles SEKY214, 29 Sep 2015 | Read review
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