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BEST WESTERN Inn & Suites

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BEST WESTERN Inn & Suites
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184 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Indiana
Reviewed 4 September 2016

Very nice Hotel, Average prices, average discounts, very nice rooms, we had a king suite, love how they have a shade that pulls down on window, carpet was clean, furniture was clean, bed was very nice, only complaint was not a thick enough blanket ,you can ask for another one. didn't hear any traffic noises we were on front of...

Review collected in partnership with Best Western
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Helpful?
Thank Sandra J
bestwesterngm2, Manager at BEST WESTERN Inn & Suites, responded to this review

Dear Sandra J, Thank you for reviewing our hotel. We appreciate all the great feedback. It is always nice to hear when we have met or exceeded the expectations of a guest. We are looking forward to when you stay with us again. Thank You, Have A Great Day!

indiana
Reviewed 1 September 2016

Was not familiar with area and have always had good luck with Best Western Hotels. Read other reviews and they were on the mark. Clean and quiet room. Beds comfortable and the staff were friendly. Easy access to toll road.

Review collected in partnership with Best Western
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Helpful?
Thank indianaNurse10
bestwesterngm2, Manager at BEST WESTERN Inn & Suites, responded to this review

Dear IndianaNurse10, Thank you for reviewing our hotel. We are so glad that you enjoyed your stay. We try hard to make you feel welcomed and to make sure that the atmosphere is always inviting. Thanks Again Have A Great Day!

Baltimore, Maryland
Reviewed 26 August 2016 via mobile

Apparently this hotel has been renovated in the past couple years.....you can tell. However, it is not being maintained adequately!! Some examples is the general odor of the lobby(dank and musty), the fan cover in the bathroom hanging down and the crud in the elevator floor. Don't waste your money....there are other hotels for the same money that would be...

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Helpful?
Thank IdesofOct
bestwesterngm2, Manager at BEST WESTERN Inn & Suites, responded to this review

Dear Idesoofoct, Thank you for reviewing our hotel. We apologize for any inconveinence that you may have had while staying at our hotel. We endeavour to keep everything in perfect shape, so that you are welcomed into our hotel properly. As you might have seen from other guest's praise of our hotel this must have been an isolated incident, we...

thorofare, United States
Reviewed 22 August 2016

easy to get to off rt 80, comfortable beds, clean, and decent breakfast. location close to restaurants and not far from notre dame. the staff is very friendly and helpful.check in and out was a breeze.

Review collected in partnership with Best Western
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Helpful?
Thank Suzanne M
bestwesterngm2, Manager at BEST WESTERN Inn & Suites, responded to this review

Dear, Suzanne Thank you for reviewing our hotel. We are glad that our location was convenient for you. As you know we have most resturants in a radius of about a mile or two. Also thank you for the complement to our staff, we work hard to make you feel welcomed. Thank You Again, Have A Great Day!

Shamokin, United States
Reviewed 15 August 2016

The location was right off the interstate and easy to find. Just a few problems with the room and service. The room smelled like it had just been painted but it was not overly bad. The bathroom door didn't shut all the way and therefore wouldn't lock. I could use my finger to show them all over where they needed...

Review collected in partnership with Best Western
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Helpful?
Thank Kathy G
bestwesterngm2, Manager at BEST WESTERN Inn & Suites, responded to this review

Dear Kathy, Thank you for reviewing our hotel. We appreciate the feed back that you have given us. We apologize for the inconviences that you experienced. With the feed back that you provided we will endeavour to correct these problems. Thank you, Have A Great Day!

kankakee, United States
Reviewed 3 August 2016

This was a trip to Shipshewana to the Flea Market and other shops. We take our Grandchildren some place before the go back to school in the fall. They really like the local people and and learn a lot about other Cultures. The Elkhart Best Western is right in the middle of the things we wanted to do.

Review collected in partnership with Best Western
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Helpful?
Thank Robert L
bestwesterngm2, Manager at BEST WESTERN Inn & Suites, responded to this review

Dear robert, Thank you for taking the time to review our hotel. We are glad that our location was convienent for you. We are happy that you had a great experience in the area. It is always nice to hear that a guest's vacation went great. We hope you come back and stay with us when your in the area....

Calgary, Canada
Reviewed 1 August 2016

We had a nice stay at the hotel. Was my first time in Indiana. Wish we had more time to visit the state as I'm sure there would have been some cool hotspots for us girls. I took my friend on a road trip where the destination was not the point but the journey was. Glad we enjoyed ourselves.

Review collected in partnership with Best Western
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Helpful?
Thank johannec348
bestwesterngm2, Manager at BEST WESTERN Inn & Suites, responded to this review

Dear Johannerc348, Thank you for reviewing our hotel. We are so glad that we could provide a great hotel experience for your girls Road trip. Hopefully you can come back in the future to stay with us and explore more of Indiana. We hope you are having or had a great time on the road trip. We appreciate the review....

Harrisburg, Pennsylvania
Reviewed 31 July 2016

Steve checked us in. We were impressed with his friendly, charming personality. We felt that he really cared about our comfort. The Room was pleasant and clean, the bed was very comfortable. We will be sleeping here again when we are in the area. Shopping is convenient if you forgot to pack essentials.

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Helpful?
Thank _dkehler
bestwesterngm2, Manager at BEST WESTERN Inn & Suites, responded to this review

Dear _dkekler, Thank you for reviewing our hotel. We appreciate the praise for our staff member. our entire staff try to make sure that you walk into a well groomed hotel. We would love to have you come back, stop in the next time your in the area. Thank You, Have A Great Day!

Holliston
Reviewed 27 July 2016

The room was 82 degrees on a 95 degree day. Towels were as thin as the coffee was watery. I like BW this one, not so much. Sometimes you buy a book based on the author, hoping its at least as good as the last one. I will say the A/c system was far superior once turned on the other...

Review collected in partnership with Best Western
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Helpful?
Thank Francis J
bestwesterngm2, Manager at BEST WESTERN Inn & Suites, responded to this review

Dear Francis J , Thank you for reviewing our hotel. We always try to give our guest a superior stay,unfortunatly it looks like you had some issue with some of our convienences. We apologize. We hopre that you gives us another try when your in the area. Thank You, Have a Great Day!

Reviewed 16 July 2016 via mobile

My family and I stayed in 4 rooms for three nights. After my first day, I asked for housekeeping twice (housekeeper and called front desk) and were told that they would come back later. I returned from my grandmother's birthday celebration to a room that had not been cleaned. I informed the front desk and they had no answer for...

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Helpful?
Thank abramscn
bestwesterngm2, Manager at BEST WESTERN Inn & Suites, responded to this review

Dear Abramscn, Thank you for reviewing our hotel. We work hard to try to make sure that each stay is perfect. We apologize for not meeting and exceding your expectaions. We will be looking in to all that you have stated in order to make the Guest experience better. Thank You, Have a Great Day!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
Official Description (provided by the hotel)
This Elkhart hotel in Northern Indiana is ideally situated for Notre Dame visitors or tourists en route to Amish Country. The Best Western Inn and Suites offers comfortable accommodations for travelers to northern Indiana. Only three miles from Bayer Pharmaceutical Company, hotel guests travelling on business will appreciate the convenient location of this hotel. ... more   less 

Additional Information about BEST WESTERN Inn & Suites

Address: 3326 Cassopolis Street, Elkhart, IN 46514
Region: United States > Indiana > Elkhart
Price Range: $118 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Inn & Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Best Western Elkhart
Elkhart Best Western
Hotel Style:
#4 Business Hotel in Elkhart
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Inn & Suites staff and other travellers.
1 question
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Pennsylvania
over a year ago

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Questions? Get answers from BEST WESTERN Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“only stayed in king suite”
 of 5 bubbles mandidarling, 24 Feb 2017 | Read review
“You can't go wrong when it comes to room selection”
 of 5 bubbles E9462KLninac, 12 Nov 2016 | Read review
“Ask for a room on the back side - away from the bright parking lot lights.”
 of 5 bubbles janices408, 21 Apr 2016 | Read review
“Under construction, but they are working well to keep it clean.”
 of 5 bubbles chrisfY1725CB, 28 Jan 2016 | Read review
“The hotel is relatively small and on all occasions I've stayed here the rooms have been good.”
 of 5 bubbles 761lm, 23 Dec 2015 | Read review
5 of 5