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Belterra Casino Resort

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Traveller (238)
Room & Suite (87)
Dining (25)

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About

#1 of 1 resort in Florence
Location
Cleanliness
Service
Value
Nestled in the heart of Indiana, Belterra Casino Resort is the every day escape for Indiana, Kentucky and Ohio. Belterra is just a short drive from Cincinnati, Lexington, Louisville and Indianapolis boasting over 600 guest rooms & suites, high-end shopping, concerts, meetings rooms, delicious restaurants and player-friendly gambling Belterra is easily the best experience in the region. Our multi-level casino features 1,300 slot machines, friendly odds and expert dealers. Take some time for yourself too in Beleza, Belterra's premier spa. Experience for yourself, escape to Belterra today! *Must be 21 years of age to enter the casino.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Golf course
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Evening entertainment
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Massage
Baggage storage
Concierge
Convenience store
Gift shop
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Great View

Location

777 Belterra Dr, Florence, IN 47020-9432
Belterra Casino Resort
876Reviews57Q+A100Room tips
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Elaine T wrote a review Jan 2024
42 contributions15 helpful votes
We stopped here on our way to Gatlinburg. It was a nice property with huge rooms. The buffet was good. The casino was average. But my husband and i still make fun of the clerk. Either your hotel is the strangest one we've ever stayed in, or your clerk was a liar. You see, he asked if we wanted to "upgrade to a shower room for $40 extra." Well, my husband and i looked at each other and asked what he meant. He explained that we'd only get a bath but with whirlpool jets, or we can upgrade for $40 and also get a shower. I asked if he was serious. I said, " what kind of hotel has rooms without showers? We've been traveling for almost 30 years, and this is s first." He just smiled at us ( he was 20 something, thin, brown hair and kind of delicate). So i told him we'd have to upgrade because we're not taking a bath. I even asked the guy how do people wash their hair in a tub with no cup. Lol ridiculous. Probably a lie. We won't be back.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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steve g wrote a review Nov 2023
Indianapolis, Indiana9 contributions10 helpful votes
THIS WILL NOT BE NICE...Front desk over charged for the room by almost $250.00 for one night. I was also told that I would have a credit to come back in the form of a email. STILL NOTHING. THE 21 STEAK & SEAFOOD IS VERY OVER RATED BY THE REVIEWS. I QUESTION IF THEY ARE THEIR OWN REVIEWS. My evening there was a extremely terrible. We have 7:30 reservations and was sat then. Placed our food order then and ordered house wine and iced tea. at 8;15 STILL NOTHING. 45 minutes waiting for drinks and food. NOTHING!!!! Waitress finally came over and acted like the poor service something I would accept. WRONG!!! I told her that I would not waiting anymore. Told them we were leaving. NO ONE seemed to care. In checking out on Saturday, I explained to the Front desk manager who then contacted the Food manager. I was told that I would get a phone call later on Saturday. 2 days later STILL nothing THIS PLACE IS VERY OVER RATED.. TAKE YOUR BUSINESS TO ANOTHER CASINO!!!!
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: The employee's are not concerned about what we think. The hotel does not care about what we...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chris J, Owner at Belterra Casino Resort
Responded 20 Nov 2023
We're disappointed to see your experience wasn't perfect and would like to learn more so we can help. Please contact us directly through our official property website.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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keithmallon wrote a review Nov 2023
Cincinnati, Ohio51 contributions53 helpful votes
Rooms not bad, very clean and spacious. Room TV is absolutely horrible and limited channels that can't be watched as pixels are all over the place. Buffet closed a few years ago, casino slots are older and do not hit for anything. Boyd gaming should act quickly, this place is not what I remembered from several years ago. Do not recommend.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chris J, Owner at Belterra Casino Resort
Responded 17 Nov 2023
Thank you for your feedback and your review, Keith. We appreciate your thorough comments, and we will be sure to share them with our Internal Operations Team for follow-up. We hope to welcome you back in the future for a 5-star experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Smokey wrote a review Oct 2023
Bloomington, Indiana451 contributions241 helpful votes
I stayed two nights for a work conference. I loved it! Check in was very easy and polite. My room was amazing! Very large with a shower and a jacuzzi and a view up the Ohio River. The whole facility was so nice. This is in a kind of remote area, but everything you need is right here. There are plenty of restaurants as well as snack and soda machines and a sundries shop along with other shops. And the casino and showroom of course. I think it's a great spot for a conference or event. Otherwise, it's a great little inclusive getaway for couples or friends. I hope to come back soon!
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chris J, Owner at Belterra Casino Resort
Responded 17 Oct 2023
Thank you for your thorough and thoughtful review. We're thrilled to hear you enjoyed your stay, and we hope to welcome you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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traveler1955_10 wrote a review Oct 2023
Key West, Florida62 contributions42 helpful votes
Casino is old and dated. Smoking is every where and I used to be a smoker but I have to say it’s pretty bad. Forget about eating in a restaurant. The buffet has been replaced by a Mexican restaurant mediocre at best. Long lines every where even in the coffee shop. After being here for about 20 minutes we were like Ugg. The rooms are nice and clean. Hopefully the show is good tonight. I know we will head right out in the morning; doubt much breakfast choices if any. Also no more spa. Belterra is probably like every where else no workers; we spent the evening reminiscing about how it used to be.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chris J, Owner at Belterra Casino Resort
Responded 17 Oct 2023
Thank you for your thorough review, Beth. We always strive to provide a 5-star experience to all of our guests, so we are troubled to see that we did not meet those standards during your visit. If you are able, please reach out to us through our property website directly so a member of our team can speak to you further about your visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Riskeyred wrote a review Oct 2023
1 contribution
First, no valet parking on a Saturday. Security gal said there has been none in the last 3 years. Second, this is a smoking casino. Almost every slot machine we tried to use had a nasty, full ashtray sitting on the machine itself or next to it. Third, more than half the slot machines we tried would not accept money or a cash voucher. CRAZY!!!!! Finally, we got two Bloody Mary’s and both tasted like watered down tomato juice. Neither tasted like there was any alcohol in it. One needs to both desperate and extremely patient to visit Belterra for gaming. We will never return.
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Date of stay: October 2023Trip type: Travelled with friends
Room Tip: Avoid this poorly maintained facility at all costs.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chris J, Owner at Belterra Casino Resort
Responded 9 Oct 2023
We strive to provide a five-star experience to our guests on every visit and we're disappointed that we did not achieve that for you. Please get in touch with us directly through our official property website so we can help.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Greg N wrote a review Sept 2023
1 contribution1 helpful vote
After many years of staying at the hotel we were told on our last trip to leave and not return. I was told that one of the mattresses had urine on it from a previous stay about a month ago. My 94 year old mother had a kidney infection at that time. They came down on casino floor where I was at 12:00 o'clock midnight and told us to pack up immediately and leave. This is a bad look for Belterra Casino Indiana.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: I hope your experience is better is better than my last time.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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kirsten673 wrote a review Aug 2023
Covington, Kentucky47 contributions17 helpful votes
+1
Great getaway! Fun little getaway just stayed 1 night. The hotel is great like a Las Vegas type. The pool area awesome! Small but great in the summer, a cute tiki hut serving drinks and you could order food from the golf restaurant, I believe. Wish they had indoor pool for the colder months because I would totally go in the winter. The casino area is smaller. Hollywood Casino is way bigger and nicer but beltera has better rooms, pool, Golf, restaurants. More of a resort feel if that's what you are looking for. I would love to stay again although it is pricey.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chris J, Owner at Belterra Casino Resort
Responded 10 Aug 2023
Thank you, Kirsten, for your thorough feedback and your 5-star review! We're thrilled to hear you enjoyed your visit, and we can't wait to welcome you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Melissa B wrote a review Jul 2023
1 contribution
Very nice stay! Enjoyed the casino and the restaurants that were open. Limited restaraunts were open during our stay. Downstairs seemed more smoky since smoking is allowed in the casino. Overall a nice trip! Planning next visit 😊
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chris J, Owner at Belterra Casino Resort
Responded 26 Jul 2023
Thank you for your thorough, thoughtful feedback and your 5-star review! We are thrilled to hear you enjoyed your stay, and we can't wait to welcome you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Connie T wrote a review Jul 2023
Northern Kentucky, Kentucky5 contributions1 helpful vote
We went to the Great White Concert at the Showroom and the security people were so rude. After the concert one of them screamed “Get Out!” When we reacted to this we were told we were not welcome back.
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Chris J, Owner at Belterra Casino Resort
Responded 10 Jul 2023
Thank you for taking the time to share your experience with us. We pride ourselves on exceptional customer service and we sincerely apologize that we did not achieve this during your visit. We have forwarded your comments to all appropriate departments for review and thank you once again for being our guest.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$163 - S$254 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
belterra casino resort and spa, belterra hotel florence, belterra resort florence
LOCATION
United StatesIndianaFlorence
NUMBER OF ROOMS
608
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BELTERRA CASINO RESORT: UPDATED 2024 Reviews, Price Comparison and 258 Photos (Florence, IN) - Tripadvisor

Frequently Asked Questions about Belterra Casino Resort
Which popular attractions are close to Belterra Casino Resort?
Nearby attractions include Casino at Belterra Casino Resort (0.1 km) and The CenterStage Showroom (0.1 km).
What are some of the property amenities at Belterra Casino Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Belterra Casino Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Belterra Casino Resort?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Belterra Casino Resort?
Yes, free parking is available to guests.
What are some restaurants close to Belterra Casino Resort?
Conveniently located restaurants include Jewell's on Main, 19 Steak & Seafood, and STADIUM Sports Bar & Grill.
Are there opportunities to exercise at Belterra Casino Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Belterra Casino Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Belterra Casino Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Belterra Casino Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.