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Hilton Garden Inn Indianapolis South/Greenwood

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Hilton Garden Inn Indianapolis South\/Greenwood
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486 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Indianapolis South/Greenwood
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Showing 485: English reviews
Reviewed 15 November 2016

We were greeted with hospitality. The bar had a nice selection of appetizers, service was a little slow. Room was clean, everything functioned properly. Breakfast was very good and the restaurant staff was very friendly and attentive. Overall a very pleasant stay. I would stay here again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank JWagner365
HGICateringManager, Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

Thank you for writing us a review! We always strive to provide the best possible experience for our guests. We hope to see you again for future visits.

Reviewed 12 November 2016

Loved our stay here. The rooms are beautiful. The lobby decor very welcoming. Complimentary coffee and infused water in the lobby. Breakfasts was great; not free though. Bed very comfortable. Loved having Keurig machine and refrigerator and microwave in the room. (we stayed in a junior suite.) Overall, no complaints - very pleasant experience.

Review collected in partnership with Hilton Garden Inn
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Thank Jane C
HGICateringManager, Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

Thank you for taking the time to write us a review! We are pleased you had great experience and enjoyed the various amenities. We look forward to welcoming you back in the future!

Reviewed 9 November 2016

We are Hilton Honors members so we try to stay at a Hilton property whenever we can. Since we stay mostly at Hilton's we have a pretty good baseline on the good, bad, and ugly of Hilton properties. I'm not sure why other recent guests have had less than stellar experiences at this hotel recently, but that was not the...

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Helpful?
Thank Dseiler
Thomas B, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

Thank you for your review and the positive comments about our team and property. I am glad that your stay was enjoyable and that you also had a positive experience at our restaurant. The entire team works hard to ensure each guest has an enjoyable stay. I agree with you that the traffic on the road exiting our hotel can...

Greenwood, United States
Reviewed 8 November 2016

I was the brother of the groom. I put the reservation under my spouse's name since I would obviously be off-site (along with the rest of my family) when he needed to check-in the day of the wedding. The staff, although I called and gave verbal permission TWICE, refused to allow him into our room. They were the most unhelpful...

Review collected in partnership with Hilton Garden Inn
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Thank Tyler H
Thomas B, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

I appreciate you taking the time to complete a review on our property. I apologize for the issues surrounding checking in at the property. I understand your frustration with our credit card procedures, but we have specific procedures in place to ensure the safety and security of our guest credit cards and to protect them as much as we can...

Dubuque, Iowa
Reviewed 6 November 2016

We were in town for a family event, and needed a room with 2 beds and a fold out couch; therefore, I booked a suite at $200.00 a night. $200.00 a night buys you: 1 oz of shampoo to share among 4 adults 2 insulated coffee cups and 4 adults. 3 washing cloths and 4 adults. Large Red kool-aid stains...

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Helpful?
Thank Keegan479
Thomas B, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

Thank you for your response. I apologize for the issues you had during your stay. We supply the guestrooms with the average amount of supplies based on normal occupancy. I understand that you had multiple adults and that what was in the room was not sufficient for everybody. Please contact the front desk in the future and we would be...

Evansville, United States
Reviewed 5 November 2016

We stayed at this hotel because we were attending a wedding in downtown Indianapolis and reception in Greenwood. The hotel was recommended by wedding party. We had never stayed at Hilton before and decided this was a good time to give it a try. Everything was excellent except the mattress was awful. Other then uncomfortable beds everything else was very...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank William C
CMooreCM, Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

Thank you for taking the time to share your experience with us! We always strive to provide a better stay for our guests and greatly value your advice. We are pleased to inform you that, since our current adjustable beds have not performed to the standard we expect, we are in the process of getting brand new beds as we...

Atlanta, Georgia
Reviewed 3 November 2016 via mobile

I love how new this location is. The property is extremely well maintained. I really liked it I can always find a parking spot close to a door if I'm coming in from the office late at night. Also I appreciate how the restaurant will customize things to the way you would like , so if you have food allergies...

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Helpful?
Thank courtneyg439
Thomas B, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

I wanted to thank you for the great review and letting us know how we are doing. The entire staff takes great pride in all areas of the property, so it is nice to know that we are succeeding as a team and making your stay enjoyable. Our chef does a great job in the kitchen and we try to...

Dayton, Ohio
Reviewed 3 November 2016

I checked in late in the evening from a long drive. The person who greeted me was helpful but seemed bothered. The room was great, very clean and I got a great night of sleep. Breakfast was good too. I would recommend this hotel any time.

Review collected in partnership with Hilton Garden Inn
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Thank kevinbK7788OC
Thomas B, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

I appreciate you taking the time to let us know how we are doing and about your stay. I apologize that your check in experience wasn't better and will follow up to make sure we're more consistent in that area. It is nice to see that the rest of your stay was good and that you would recommend us. I...

Charlotte, North Carolina
Reviewed 2 November 2016 via mobile

The hotel is right off the highway, a short drive from the airport. Kroger & Starbucks is a short walk away and Wal-Mart is across the street. Safe environment with plenty of dinner options close by. The hotel is very clean and offers in room microwave, fridge and Keurig coffee machine. Hotel staff were really friendly & offered me bottled...

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Helpful?
Thank Shannon_QC
Thomas B, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

I appreciate you taking the time to give us such a great review. The entire team tries to make sure that every guest has a great experience no matter why they are spending their time with us, and it is great to see that you enjoyed your stay in so many ways from the location, in room amenities, staff interactions,...

Spring Hill, Florida
Reviewed 2 November 2016

The staff is very friendly and always there to please their guests. We were checked in to a room on the 14th floor, my wife does not like heights and they changed us to the 4th floor. The rooms are very clean and neat, bed was very comfortable and the hotel is also very quiet.

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Helpful?
Thank Vern O
Thomas B, General Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review

Thank you for the great review. I am glad you enjoyed your time with us and that the staff was able to accommodate your room request. Please let us know if there is anything we can ever do for you and we look forward to seeing you again when you are in this area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Hilton Garden Inn Indianapolis South/Greenwood is located at I-65 exit 101, 10 minutes from downtown Indianapolis, 5 minutes from the Greenwood Park Mall and 15 minutes from the airport.Rooms feature a spacious work desk, a microwave, refrigerator, and 32 inch flat-screen TVs. Whirlpool suites, an indoor pool and hot tub are also available. The hotel offers a business center, free wireless internet, and the Garden Grille serving breakfast, dinner, and room service. ... more   less 

Additional Information about Hilton Garden Inn Indianapolis South/Greenwood

Address: 5255 Noggle Way, Indianapolis, IN 46237-8583
Region: United States > Indiana > Indianapolis
Price Range: $181 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Indianapolis South/Greenwood 3*
Number of rooms: 135
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com and Travelocity so you can book your Hilton Garden Inn Indianapolis South/Greenwood reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Indianapolis South/Greenwood Hotel Indianapolis
Hotel Style:
#6 Romantic Hotel in Indianapolis
#18 Family Hotel in Indianapolis
#35 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Indianapolis South/Greenwood staff and other travellers.
2 questions
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Onsted, Michigan
4 months ago
Indianapolis, Indiana
2 months ago

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Questions? Get answers from Hilton Garden Inn Indianapolis South/Greenwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter rooms at the front of the hotel.”
 of 5 bubbles 275warrickd, 14 Dec 2016 | Read review
“Any rood is a good room”
 of 5 bubbles VernO_11, 2 Nov 2016 | Read review
“Run away from this hotel, it's not worth the aggravation.”
 of 5 bubbles patriciac340, 11 Sep 2016 | Read review
“Try to stay on the west side away from the Interstate noise.”
 of 5 bubbles 610willards, 11 Sep 2016 | Read review
“Requested a room with easy elevator access, had no issues with noise from those or from other guests..”
 of 5 bubbles 446jayes, 31 Aug 2016 | Read review
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