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SpringHill Suites Indianapolis Downtown

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SpringHill Suites Indianapolis Downtown
SpringHill Suites Indianapolis Downtown
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386 Reviews from our TripAdvisor Community

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Showing 385: English reviews
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Sidney, Ohio
Reviewed 2 weeks ago

We usually go to Indianapolis once a year and have stayed at several different hotels downtown. This is by far my favorite. The rooms are very nice and updated and it is right in the middle of all the action.

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Helpful?
2Thank matty9962
Joshua B, Manager at SpringHill Suites Indianapolis Downtown, responded to this review

matty9962, "Your favorite!" Wow...do we love hearing that! We hope you'll continue to choose us as your home away from home each year. Thank you for being our guest.

Chicago, Illinois
Reviewed 2 weeks ago

Stayed one night while on business. Room was newly redone -- clean, nice decor, quiet, comfortable with all of the extras. Lobby has been completely re-done -- much more spacious breakfast area (breakfast is included) with plenty of seating. BEST scrambled eggs and sausage I've ever had from a hotel "included" breakfast bar. Desk service is quick, friendly and accommodating....

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Helpful?
1Thank paintgirlchgo
Joshua B, Manager at SpringHill Suites Indianapolis Downtown, responded to this review

paintgirlchgo, Thank you for this raving review. I am happy to share that our new state-of-the-art Fitness Center is now open so you can add more more thing to your list of things to look forward to. It has brought so much joy to our jobs to hear how much our guests are loving all of the new updates to...

Ada
Reviewed 3 weeks ago via mobile

Had a nice stay. Room very nice layout and lots of extras (microwave, refrigerator, desk, sitting area) The only bad thing is that they are renovating and we couldn't use the pool right now. Otherwise, nice hotel!!

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Helpful?
Thank emeredith2011
Joshua B, Manager at SpringHill Suites Indianapolis Downtown, responded to this review

emeredith2011, We're so glad you had a nice stay. I promise our construction will be worth it the next time you visit. We just re-opened our lobby and fitness center and guests are loving it!

Mechanicsburg
Reviewed 3 weeks ago via mobile

This is a good hotel that is located right downtown. The room was clean and the staff were polite and prompt. The breakfast was the typical continental at most chains and was stocked and attended to with competence. I would certainly stay here again. If you are going to Lucas Oil Stadium it is certainly close enough to walk to,...

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Helpful?
Thank Sjfotos
Joshua B, Manager at SpringHill Suites Indianapolis Downtown, responded to this review

Sjfotos, Isn't our downtown location great? There is so much to see and do that most guests never even move their vehicle from the garage. It brings us so much joy to hear you loved exploring Indy with us.

Tampa, Florida
Reviewed 5 weeks ago via mobile

As a platinum rewards member, I am familiar with what to expect from a springhill and this one sorely lacks. I waited over 2 hours for pillows and towels. The pillows we requested before arrival. The staff was rude and condescending. I've been experiencing worse and worse customer service at Marriott properties over the last year and this particular Marriott...

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Helpful?
Thank 960justind
Joshua B, Manager at SpringHill Suites Indianapolis Downtown, responded to this review

960justind, I am sincerely sorry for the experience you had at our property. It in no way depicts what we stand for as a team or company. Your loyalty to Marriott as well as our property means a great deal to us. We know the value of your 200 room nights a year and want to win you back! If...

Reviewed 16 January 2017 via mobile

Our stay was very enjoyable. The staff was friendly, courteous, and professional. The rooms were clean. They are in the middle of a refurbish in the lobby area, but it did not distract from the enjoyment of our stay.

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Helpful?
Thank Thomes1993
Joshua B, Manager at SpringHill Suites Indianapolis Downtown, responded to this review

Thomes1993, I am so excited to share our lobby is now open and guests are raving about the new updates. We hope your travels bring you back to enjoy it as much as we enjoyed having you.

Columbus, Ohio
Reviewed 9 January 2017

Spent 2 nights here for a meet at IUPUI (1 mile away). Hotel is currently under construction, but we really weren't affected. Nice room, but did NOT care for the sliding barn door leading into shower area being a smoked glass material. This caused light to shine through the entire door area way too early! They are trying to be...

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Helpful?
1Thank Katy B
Joshua B, Manager at SpringHill Suites Indianapolis Downtown, responded to this review

Katy B, Thank you for staying! We hope your team had a very successful visit here in Indy. We love cheering for our guests and watching them return with a victory. As you pointed out our property is in the process of a full renovation and we couldn't be more excited about it. Guests have been raving about the updates....

Bellbrook, Ohio, Usa
Reviewed 4 January 2017

We stayed for a holiday weekend ( NYE) and had a nice stay. The rooms were spacious, with a living area and small fridge and microwave. The bed was pretty good and the service was good as well. I really liked that the hotel is not only connected to the other Marriott hotels in the complex, it is also connected...

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Helpful?
Thank HappyTravler_9
Quincy, Illinois
Reviewed 4 January 2017

I read the reviews checked the web site and called, no one mentioned that they took the pool out for a bigger fitness area. When I mentioned that at the front desk she muttered that she thought they took it off web site. The breakfast was a joke. Very standard fare. I have stayed at Springhills before and this location...

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Helpful?
Thank Penelope737
Joshua B, Manager at SpringHill Suites Indianapolis Downtown, responded to this review

Thank you for sharing your experience with us. We are so very sorry to hear we fell short of exceeding your expectations. As this is always our goal. We look forward to earning back your loyalty in the future.

Prattville, Alabama
Reviewed 6 December 2016

Great stay and a perfect location. Here for business but also got to do some sightseeing. Other people in my group stayed at the other hotels that are connected to the Springhill, but they didn't get breakfast included like we did! Breakfast was good--busy--but good. Rooms were spacious, had a mini fridge and microwave and a little sitting area. Very...

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Helpful?
Thank Zafera82
Joshua B, Manager at SpringHill Suites Indianapolis Downtown, responded to this review

These are the comments we work so hard for. We can't wait to have you back to explore some more.

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The SpringHill Suites Indianapolis Downtown is adjacent to the Convention Center. Located on a beautiful seven-acre site overlooking White River State Park, guests are steps away from Circle Center Mall, the State Capitol, Indianapolis Zoo, NCAA Hall of Champions, Lucas Oil Stadium, and Conseco Fieldhouse. Guest rooms offer a small refrigerator, microwave, complimentary high-speed Internet Access, and cable TV. The property also features a complimentary new breakfast buffet and fitness room. ... more   less 

Additional Information about SpringHill Suites Indianapolis Downtown

Address: 601 West Washington Street, Indianapolis, IN 46204
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $213 - $489 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Indianapolis Downtown 3*
Number of rooms: 156
Reservation Options:
TripAdvisor is proud to partner with Marriott and Booking.com so you can book your SpringHill Suites Indianapolis Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Indianapolis Downtown Hotel Indianapolis
Hotel Style:
#23 Family Hotel in Indianapolis
#26 Romantic Hotel in Indianapolis
#47 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Indianapolis Downtown staff and other travellers.
6 questions
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Philadelphia, Pennsylvania
Champaign, Illinois
8 months ago
Mount Laurel, New Jersey
over a year ago

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Questions? Get answers from SpringHill Suites Indianapolis Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get one of the new rooms”
 of 5 bubbles Penelope737, 3 Jan 2017 | Read review
“All the rooms are very large and quiet, there were 47 of us travelling and everyone was quite happy with their suites.”
 of 5 bubbles Maggiet1946, 29 Nov 2016 | Read review
“I was on floor 3 butdid not have a bad experience with traffic noise.”
 of 5 bubbles andygrice2016, 27 Sep 2016 | Read review
“Higher floors have a good view of the downtown.”
 of 5 bubbles poogie88, 10 Sep 2016 | Read review
“Higher floors usually have a good view of downtown Indianapolis”
 of 5 bubbles palomah1, 14 Aug 2016 | Read review
5 of 5