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SpringHill Suites Indianapolis Downtown

443 reviews
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Traveller (50)
Room & Suite (44)
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Overview
  • Excellent51%
  • Very good35%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“toilet and sink”(14 reviews)
“tgi fridays”(17 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
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Reviews (443)Write a Review
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All reviewstoilet and sinkconvention centertgi fridaysfront deskshower areaself parkwhite river state parkvictory fieldwithin walking distancesitting arealucas oil stadiumoatmealparking garageroom layoutother hotelssmall poolthe breakfast area
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111 - 115 of 441 reviews
Reviewed 26 March 2016

Location was great for convention and touring. The staff handled a huge group with ease. Breakfast was good enough, that I ate it 5 days in a row. Room and housekeeping was just fine. Front desk was friendly and capable.

1  Thank Kristi O
Response from Joshua B, Manager at SpringHill Suites Indianapolis DowntownResponded 15 April 2016

808love, Thank you for sharing your stay with us. We are overjoyed to hear you had such a great stay. We look forward to seeing you in the future!

Reviewed 18 March 2016

Overall, a great experience. The location was great, with close proximity to White River Park and all that it offers (Indianapolis Zoo, Indiana State Museum, The Eiteljorg Museum, NCAA Headquarters, etc., and easy canal access). We were also within a comfortable walking distance to some...More

Thank lovestotravel616
Response from Joshua B, Manager at SpringHill Suites Indianapolis DowntownResponded 15 April 2016

lovestotravel616, Thank you for such a wonderful review. I happy to hear you found such comfort in our downtown location. With summer just around the corner, there will be even more to experience like outdoor concerts at White River Park, baseball games at Victory Field...More

Reviewed 16 March 2016 via mobile

I stayed here for a convention with my colleague. Two weeks prior to our arrival I received an email letting us know we no longer were able to get the 2 queen room I'd requested 4 months in advance. They offered complimentary drinks but that...More

Thank Yadeira B
Response from Joshua B, Manager at SpringHill Suites Indianapolis DowntownResponded 17 March 2016

Yadeira B, Thank you so much for taking the time to share your recent experience at our hotel. We are passionate about investing in our team and understand we have some new staff members still in training. We will be sharing this feedback in an...More

Reviewed 4 March 2016 via mobile

We were at a trade show in the convention center that's adjacent. The staff was excellent, the rooms were holiday inn quality and the complimentary breakfast was convenient. It's not a 4 or 5 star hotel but it's a 4 star for the middle market...More

Thank mrhover
Response from Joshua B, Manager at SpringHill Suites Indianapolis DowntownResponded 7 March 2016

Thank you so much for choosing to visit during your recent convention. We strive to be the cleanest and friendliest property you will every visit. While we understand their is always room for improvement, it sounds like you truly enjoyed your stay with us. I...More

Reviewed 29 January 2016

My stay at SpringHill Suites Indianapolis Downtown was exactly what I was looking for! The queen suite was just right for myself & 2 teens. The beds were so comfortable, we had problems with not wanting to get out of them. The buffet breakfast was...More

Thank Donna M
Response from Joshua B, Manager at SpringHill Suites Indianapolis DowntownResponded 12 April 2016

Donna M, Isn't the SpringHill breakfast yummy? There is something for everyone! I'm glad you enjoyed it so much. My favorite is the waffles on the weekends....mm mmm! Thank you for the feedback about the extra hooks in the bathroom. What a great idea! We...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Breakfast included
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$150 - US$372 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Indianapolis
#26 Romantic Hotel in Indianapolis
#47 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$150 - US$372 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Indianapolis
#26 Romantic Hotel in Indianapolis
#47 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (50)
Room & Suite (44)
Dining (8)
Business Centre & Event Rooms (2)
Questions & Answers
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RScottN
14 June 2017|
AnswerShow all 6 answers
Response from carol |
Hello- I spoke with the manager and this is not a claim that was verified. The hotel inspected and they did not find bed bugs. Trip Advisor needs to also "control" comments. At the very least the accusation needs to be... More
1
Vote
travgu
5 March 2017|
AnswerShow all 5 answers
Response from Joshua B | Property representative |
Thank you for the question. You are correct, we no longer have a pool. We expanded our Fitness Center and now have over 2500 square feet of state of the art workout equipment. We removed the pool from our website months... More
2
Votes
Chris M
1 December 2016|
AnswerShow all 3 answers
Response from Joshua B | Property representative |
Unfortunately, we do not have a pool at our hotel.
0
Votes
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123
Room Tips
"We were on the 9th floor and it was very quiet."
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"We were on the third floor. We were close to an elevator, but heard no noise from it!"
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"small walk to downtown"
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"West view was nice"
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