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SpringHill Suites Indianapolis Downtown

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SpringHill Suites Indianapolis Downtown
SpringHill Suites Indianapolis Downtown
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397 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Indianapolis Downtown
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Showing 396: English reviews
So. Indiana
Reviewed 18 March 2015

Stayed here 2 nites while downtown at a business conference. I would recommend this place. Price was reasonable. This inn, the Fairfield by Marriott & the JW Marriott are all Marriott properties, and all 3 are connected (although to get to the JW you have to go throu the parking garage). Thru the JW, the complex is also connected to...

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Thank letsgo36
Joshua B, Asst. General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

We are so glad to hear you enjoyed your stay with us. You really got to take full advantage of our unique location. We can't wait to have you back to enjoy more of our wonderful city!

Berkley, Michigan
Reviewed 8 March 2015

This hotel is an excellent location and the outskirts of Indianapolis. Located behind the JW Marriott, the Spring Hill suites are a pleasant surprise. I was in Indianapolis for a convention and the tubes that connect all of the hotels made it very easy to get to the convention center. Check in was a breeze. Valet parking only cost four...

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Thank hulacherry
Joshua B, Asst. General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

Thank you for appreciating all that the SpringHIill Suites brand has to offer. I am delighted to hear we exceeded your expectations on this visit. Please visit soon so we can share even more of our wonderful city with you!

Lafayette, Indiana
Reviewed 4 March 2015

The hotel rooms are clean and very update to date but the issue with this hotel is the check in. Small area with the two hotels together when attempting to check in. No room for cars. If you decide to self park and then check in there are issues as there isn't a dedicated line to check in. You have...

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Helpful?
Thank Reader1957
Joshua B, Dual Asst. GM, Kari Fraine at SpringHill Suites Indianapolis Downtown, responded to this review

Thank you for sharing this feedback with us. I understand that during peak times there may be an overwhelming amount of traffic both in our lobbys and the front ramp. This is a great topic to discuss with our teams on how we can better organize our lobby and perhaps improve our signage. Our front desk agents want to give...

Indianapolis, Indiana
Reviewed 2 March 2015

First time I have ever been given a key to a dirty room.. (housekeeping mishap I guess). Front desk was unapologetic so I found that disappointing considering I frequent Marriott properties. The second room was nice though.. I like that the room had a half bath. Decorated nicely and pretty clean. Very convenient location. We were able to walk within...

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Thank KarliDee
Joshua B, Asst. General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

Oop! I sure after your travels into Indy, it was very disappointing to have been checked into a room that wasn't quite ready for you. I am so glad to hear you enjoyed the room once you got settled in. The separated bathroom spaces allow for more privacy while allowing multiple people to get ready at the same time. I...

Waterloo, Wisconsin, USA
Reviewed 19 February 2015 via mobile

I usually stay here or at the JW when in Indy. The place and location are great! My one gripe this visit is that both elevators were having problems. In fact I was stuck on one for about 15-20 minutes before the IFD was able to get me out. Apparently another gentleman got stuck on the other elevator before he...

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1Thank Dave L
Joshua B, Asst. General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

Dave, I can certainly understand your frustration with the elevators being down. We do hope it didn't keep you from anything you had planned during your stay. The last thing we would want is to interfere with a guests' productivity or fun. We absolutely appreciate your patience as we worked through this. We are so fortunate to have such a...

Plainfield, Illinois
Reviewed 12 February 2015

This hotel shares a parking garage with a handful of other Marriott Properties which are all adjacent to one another. The room was very pleasant with up to date decor. Well suited to business travel with desk space and living area separate from the bed. The bathroom was immaculate and bright. This hotel was a great value as well.

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1Thank TerryCIII
Joshua B, Assistant General Manager, Kari Fraine at SpringHill Suites Indianapolis Downtown, responded to this review

We are so happy to hear about your very pleasant stay with us. It sounds like you were able to take full advantage of our amenities and location. We will be replacing all of our pillows with the new queen sized so you will definitely have to plan a trip back to enjoy them. We look forward to your return!

North Little Rock, Arkansas
Reviewed 4 February 2015

The location of this hotel is wonderful. We love the White River park and several museums are across the street. Walking to shopping and dining downtown. You can even walk through the hotels all the way to the mall downtown if you don't mind the maze of walkways. That being said the hotel has a very small pool that it...

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1Thank Michelle M
Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

Thank you for sharing your experience with us. We are so happy to hear you loved the hotel and got to take advantage of our great location. We are staffing up for 2015 so we can better exceed guests' expectations. We hope to have you back soon!

New Brunswick, Canada
Reviewed 27 January 2015 via mobile

Very busy hotel. All 3 in this Marriott complex here are busy. Breakfast in the AM is a madhouse. Rooms are very nice and modern. Elevators take a while. Staff doesn't go the extra mile unless you persist for things like more desirable room or a late checkout. Suggest restaurant at JW or drinks at the sports bar in the...

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Thank KANNUCK
Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

Thank you for sharing your experience with us. We are happy to share that our staff has grown in numbers and experience this month. We are all eager to exceed guest expectations and look forward to you return visit so we can show you.

Ohio
Reviewed 12 January 2015

LOVED EVERYTHING ABOUT THIS HOTEL! Great Pool, Great Parking Access. It is 3 hotels I believe all connected together so you get all the benefits we ate at High Velocity which I think was near the JW Hotel which was one of the three hotels/ Located right by NCAA hall of fame museum, Victoria Field, walking distance to Bakers Life...

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3Thank Sfedorko
Joshua B, Asst. General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

Wow, I am so excited to hear you had such an AMAZING stay! Our goal is to continuously find ways to exceed our guests' expectations. We can't wait to have you back to explore some more!

Indianapolis
Reviewed 7 January 2015

Springhill Suites are some of my favorite properties to stay at when travelling. This one just didn't have the same appeal. I would imagine the downtown big city location has something to do with the design but, the place just has no coziness to it what so ever. We stay in the Marriott complex where this SHS is located about...

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1Thank Nawlins4LIFE
Joshua B, General Manager at SpringHill Suites Indianapolis Downtown, responded to this review

On behalf of the Ladies and Gentlemen of SpringHill Suites, thank you for providing feedback regarding your recent experience at our hotel. We are delighted you decided to try out this brand but understand it may not suite everyone. We look forward to having you back at the Courtyard where you know you will find the comforts you love and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The SpringHill Suites Indianapolis Downtown is adjacent to the Convention Center. Located on a beautiful seven-acre site overlooking White River State Park, guests are steps away from Circle Center Mall, the State Capitol, Indianapolis Zoo, NCAA Hall of Champions, Lucas Oil Stadium, and Conseco Fieldhouse. Guest rooms offer a small refrigerator, microwave, complimentary high-speed Internet Access, and cable TV. The property also features a complimentary new breakfast buffet and fitness room. ... more   less 

Additional Information about SpringHill Suites Indianapolis Downtown

Address: 601 W Washington St, Indianapolis, IN 46204-2712
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $189 - $486 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Indianapolis Downtown 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Springhill Suites Indianapolis Downtown Hotel Indianapolis
Hotel Style:
#23 Family Hotel in Indianapolis
#26 Romantic Hotel in Indianapolis
#47 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Indianapolis Downtown staff and other travellers.
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Questions? Get answers from SpringHill Suites Indianapolis Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get one of the new rooms”
Penelope737, 3 Jan 2017 | Read review
“All the rooms are very large and quiet, there were 47 of us travelling and everyone was quite happy with their suites.”
Maggiet1946, 29 Nov 2016 | Read review
“I was on floor 3 butdid not have a bad experience with traffic noise.”
andygrice2016, 27 Sep 2016 | Read review
“Higher floors have a good view of the downtown.”
poogie88, 10 Sep 2016 | Read review
“Higher floors usually have a good view of downtown Indianapolis”
palomah1, 14 Aug 2016 | Read review
5 of 5