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JW Marriott Indianapolis

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JW Marriott Indianapolis
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2,116 Reviews from our TripAdvisor Community

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Showing 2,080: English reviews
Fort Wayne, Indiana
Reviewed 14 December 2015

Trust me, you will not be disappointed with your stay at this hotel. The staff is very friendly and accommodating. From the moment I walked in to the hotel I was greeted and escorted to the check in desk so I could get checked in. My room was very spacious, clean,quiet and the King Size bed was one of the...

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Helpful?
Thank Al S
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We always try to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. Be assured I will share your comments with my team. Again, we enjoyed your visit and hope to welcome you back soon.

Kouts, Indiana
Reviewed 14 December 2015

Might have given it 5 stars, but I left with contact dermatitis from the pillows (not sure if it was the laundry process or the down). Rooms are very nice, soft towels, comfortable beds, have a lighted magnifying mirror in the bathroom, and great views of the city. Being connected to the convention center is a huge plus. High Velocity...

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Thank Babes3020
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We appreciate your comments and be assured I will share this information with my team. Thank you again for letting us know of your experience and we hope you will continue to use our facility whenever you are in the area.

San Francisco
Reviewed 14 December 2015

The hotel is solid, my room was nice, and everything worked. But it is hardly a truly luxurious property as described by some -- it is more like a high end Marriot, which is probably how it positions itself. In particular, no turn down service and a very mediocre executive lounge were some of the issues. Again, there is nothing...

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Thank SFTraveller101
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your feedback and I’m sorry we did not meet all of your expectations. We were built as a convention hotel; however, we want to give all of our guests a memorable experience. We will take your feedback and share it with our team. Again, it was great having you with us and we hope to welcome you...

Atlanta, Georgia
Reviewed 14 December 2015

I stayed at this property for a conference and was pleased to see that it met my expectations for a JW Marriott property. It is a relatively new property, so the hotel itself is up to standard. Make no mistake, it is a conference hotel, with large ballrooms - do not be surprised to see plenty of guests walking around...

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Thank AtlantaRes
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

It was a pleasure to have you with us and thank you for taking the time to give us your feedback. I’m delighted you enjoyed your visit overall, and we hope to welcome you back whenever you are in the Indianapolis area.

Decatur, Indiana
Reviewed 12 December 2015 via mobile

I am relocating to Indianapolis and I have been staying at the hotel during the week. It is a beautiful hotel with great views and many amenities offered. The good: friendly staff in the concierge lounge, great meeting areas and a wonderful workout facility, nice sized rooms. Also nice offerings at breakfast. Areas were I would've hoped to have seen...

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Thank Tamilily7
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your post and I'm sorry we have fallen short of our goal to deliver a completely memorable experience for you. i appreciate your constructive comments and I'll share this information with my team. Steps will be taken to correct any shortcomings. Welcome to Indianapolis, and I hope we can be of service to you in the future.

London, United Kingdom
Reviewed 11 December 2015

Pros: Room was clean and brand new with excellent linens, comfortable bed, great view, great service from reception, bar, restaurant and Starbucks staff, good fitness centre Cons: Short 10 min walk to most activity in the city including dining outside the hotel. There are hotels right in the heart of Indy, without having to walk.

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Thank Carrie R
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for taking the time to let us know of your stay, and I'm happy to see it was an excellent experience overall. Again, we enjoyed your visit and hope you will continue to use our facility whenever you are in the Indianapolis area.

Salem, VA
Reviewed 11 December 2015

I've stayed at the JW Marriott in Indy on several occasions. Book in advance to get a better rate, they can fill up from time to time when a conference or big event is in town. The rooms a really good size, bed is very comfortable. Overall a great experience and what you would expect from a really nice Marriott...

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Thank goobtraveler
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your post and I'm delighted you enjoyed your visit to the JW Marriott. Be assured I will share this information with my team to provide them feedback. Again, we appreciate your patronage and hope to welcome you back soon.

Oswego, Illinois
Reviewed 8 December 2015 via mobile

This is a beautiful hotel. It is modern, clean, and very well maintained. It is definitely a step above most others. The front desk staff were very friendly and ultra professional. The room was immaculate and also very modern. Parking at the hotel was quite easy for a large city hotel as well. The bars and restaurants in the hotel...

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Thank Tony Z
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your feedback and I’m happy to see you enjoyed your visit overall. I was sorry we did not meet your expectations with regards to breakfast. Be assured I will speak to my team and we will use this as a training tool. Again, it was our pleasure to have you with us and we hope to welcome...

Beavercreek, United States
Reviewed 7 December 2015

The JW Marriott in Indianapolis is one of the best Hotels in the Mid-West. My wife and I stayed there recently for a one night “Break-cation”. The hotel is located on the western edge of the city, right next the Victory Park, home of the Indianapolis Indians (Pittsburgh Pirate AAA team), and walking distance from Lucas Oil Stadium, home of...

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Thank Robert G
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We appreciate your feedback and are delighted you enjoyed your stay. Be assured your comments will be shared with the team to provide them feedback. Again, thank you for your patronage and we’ll look forward to your next visit!

Indiana
Reviewed 6 December 2015

Fabulous room with great views, multiple restaurants, and so large it can operate like a city, yet I never felt lost. I was fortunate to be booked for four nights into this property for a series of meetings (some at other venues). The room was very comfortable with a great view (29th Floor) of the city, a great bathroom, and...

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Thank kitzg
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We certainly appreciate your comments and I will share this information with my team. We enjoyed your visit to the JW Marriott Indianapolis, and I hope we can be of service to you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
High Velocity
High Velocity
Cuisines: American, Bar, Contemporary
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sophisticated design meets classic hospitality at the largest JW Marriott in the world—JW Indy. Boasting 1,005 contemporary guest rooms and 100,000 square feet of sprawling event space, JW Marriott Indianapolis is the crown jewel of the new Marriott Place Indianapolis hotel complex, a distinct destination for business and leisure travelers in the downtown area. Not only offering the largest ballroom in the Midwest, this Downtown Indianapolis hotel also provides creative event planning services for meetings, weddings and social events of various sizes. There is also direct access via skybridge to the Indiana Convention Center for event larger events and conventions. In addition to incredible meeting space and spacious guest rooms, JW Marriott Indianapolis provides exquisite dining options onsite at High Velocity, Osteria Pronto and Tavern on the Plaza. Nearby, over 200 shopping, dining and entertainment options beckon, including White River State Park, Lucas Oil Stadium and Conseco Fieldhouse. ... more   less 

Additional Information about JW Marriott Indianapolis

Address: 10 S West St, Indianapolis, IN 46204-2709
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $302 - $595 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Indianapolis 4*
Number of rooms: 1005
Reservation Options:
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Also Known As:
Jw Marriott Indianapolis Hotel Indianapolis
Hotel Style:
#3 Luxury Hotel in Indianapolis
#4 Green Hotel in Indianapolis
#4 Family Hotel in Indianapolis
#6 Business Hotel in Indianapolis
#7 Romantic Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Indianapolis staff and other travellers.
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Questions? Get answers from JW Marriott Indianapolis staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms have gorgeous views and there is another small room separating them from a neighboring room which seems to have reduced noise.”
 of 5 bubbles Roxyflute5, 26 Mar 2017 | Read review
“Suite upgrade is worth it for a corner suite.”
 of 5 bubbles FestivalAddict, 21 Mar 2017 | Read review
“Room 812 has good view and is ada equipped. Quiet area.”
 of 5 bubbles Myrtle0116, 19 Mar 2017 | Read review
“Ask for an even numbered room as these overlook White River State park and the zoo.”
 of 5 bubbles slpgradstu, 18 Mar 2017 | Read review
“City view was amazing”
 of 5 bubbles bryanm669, 13 Mar 2017 | Read review
5 of 5