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JW Marriott Indianapolis

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JW Marriott Indianapolis
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2,114 Reviews from our TripAdvisor Community

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Showing 2,078: English reviews
Wisconsin
Reviewed 30 November 2015

Found the service to be excellent. In a wonderful area. Rooms are very well kept up. It's close to many events, including the colts stadium. My favorite area was the lobby, was able to find a nice quiet spot to relax and read.

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Helpful?
Thank David M
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We take pride in serving our guests, and I’m happy to see you enjoyed your visit. I will be sure to share this information with my team. We hope to welcome you back soon!

Dayton
Reviewed 28 November 2015

Stayed on weekend for Colts game. Nice full service hotel. Staff all helpful, friendly, and not overbearing. Breakfast in restaurant was great - prices aren't cheap but in line with full service hotel. Didn't really consider room location and view, but stayed on 8th floor and view of downtown/Lucas etc was great (we were located non-river side). Will definitely stay...

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Helpful?
Thank Onth3rdagn
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for taking the time to let us know of your experience, and I’m so happy you enjoyed your visit. I’m pleased the team was so helpful and I will share your comments with them. Again, we enjoyed your visit and hope to welcome you back soon.

Dallas, Texas
Reviewed 25 November 2015

This is one of my favorite hotels--even though the city is not so exciting. It is new. The decor is modern & beautiful. The service is amazing. The bar is a great place to hang with fantastic specialty cocktails and great appetizers. The Italian restaurant in the hotel is also fabulous. I travel to Indy for business frequently and always...

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1Thank TheKwas
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Wow…you made my day! Thank you for your wonderful comments and be assured I will share this information with my team. We enjoy your visits and will be looking forward to welcoming you back to the JW Marriott Indianapolis!

Leeds, United Kingdom
Reviewed 24 November 2015

The facilities at the hotel (reception, bar, restaurant, gym, conference rooms) are all very good. The bedroom was very good - well provisioned (iron, ironing board, toiletries, coffee etc.), very comfy bed, reliable Wi-Fi, air-con that cooled the room and provided some air circulation. The breakfast buffet was very good with excellent (to my taste) scrambled eggs (always to me...

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Helpful?
Thank Tim B
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We appreciate your feedback and are delighted you enjoyed your visit overall. It was our pleasure having you with us and we hope you will one day return.

Reviewed 22 November 2015 via mobile

We were redirected to this hotel from Marriott downtown because they were overbooked. This is a nice looking property and has friendly staff. We had room on the 23rd floor with nice view of the river. We did not get to use amenities or eat there but overall had a good stay. It got noisy because of lots of teenagers...

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Helpful?
Thank Elina W
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your feedback and I will share this information with my team. It was our pleasure to have you with us and I’m happy to see you enjoyed your visit overall. We hope to welcome you back whenever you are in the Indianapolis area.

Peru, Indiana
Reviewed 22 November 2015 via mobile

We've stayed here numerous times over the years, from 1 to 7 days, and have never been disappointed. It's our favorite Marriott property in Indy. Always well maintained, the rooms are clean and comfortable. Most rooms have good views, but highly recommend an upper floor facing the river /Victory Field/zoo. Not only a great view, but often one can see...

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Helpful?
Thank RICART75
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We always try to provide an excellent experience for our guests and I’m delighted to see we were able to achieve this for you. Thank you for your continued patronage and we’ll be looking forward to your next visit.

Moscow
Reviewed 21 November 2015

Stayed here for major conference. Rooms comfortable. Price quite reasonable. Location very convenient. Convention food was fair. Surprisingly, restrooms not convenient to meeting venues. Would visit again if going to Indianapolis

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Helpful?
Thank Chuck S
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your feedback and I will share this information with my team. It was great having you with us and we hope to welcome you back if you return to the Indianapolis area.

Mableton, Georgia, United States
Reviewed 16 November 2015 via mobile

Nicely appointed hotel and all the rooms have a great view. If available, ask for a corner room. You won't be disappointed. The front desk staff are very accommodating, bar service was great. Morning breakfast service was slow, but the food was fine.

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Helpful?
Thank 518ATLCouple
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your comments and be assured I will share this feedback with my team. We will take steps to improve our shortcomings. Again, we enjoyed your visit and will be looking forward to welcoming you back whenever you are in the area.

Dublin, Ohio
Reviewed 16 November 2015

Had reserved our room 6 months in advance. Was supposed to be at double Queen room, Executive Lounge Access, High Floor. It was difficult for them to find us a Double Queen and it was not near the Executive Lounge, which made it difficult to even travel to the lounge to enjoy it's perks. Coffee cups missing, ice bucket broken...

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Helpful?
Thank scottb8888
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

I am truly sorry we did not meet your expectations...or our own. Be assured I will share your feedback with my team and we will take corrective action. I do apologize for the confusion with the queen room. The majority of our queen rooms are on floors 4-22. Again, we appreciate your feedback and hope you will give us a...

Fishers
Reviewed 16 November 2015

Ask for a room overlooking Victory Field baseball stadium and the zoo. Nice views of the state capitol as well. Hotel bar is very nice and fun. Can handle a good sized crowd well. Rooms are large, with big windows. Very nice location - easy to walk through the convention center to most places downtown (key in the cold winder...

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Helpful?
Thank Bryan G
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

It was great having you with us and I appreciate your valuable feedback. We hope to welcome you back soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
High Velocity
High Velocity
Cuisines: American, Bar, Contemporary
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sophisticated design meets classic hospitality at the largest JW Marriott in the world—JW Indy. Boasting 1,005 contemporary guest rooms and 100,000 square feet of sprawling event space, JW Marriott Indianapolis is the crown jewel of the new Marriott Place Indianapolis hotel complex, a distinct destination for business and leisure travelers in the downtown area. Not only offering the largest ballroom in the Midwest, this Downtown Indianapolis hotel also provides creative event planning services for meetings, weddings and social events of various sizes. There is also direct access via skybridge to the Indiana Convention Center for event larger events and conventions. In addition to incredible meeting space and spacious guest rooms, JW Marriott Indianapolis provides exquisite dining options onsite at High Velocity, Osteria Pronto and Tavern on the Plaza. Nearby, over 200 shopping, dining and entertainment options beckon, including White River State Park, Lucas Oil Stadium and Conseco Fieldhouse. ... more   less 

Additional Information about JW Marriott Indianapolis

Address: 10 S West St, Indianapolis, IN 46204-2709
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $302 - $598 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Indianapolis 4*
Number of rooms: 1005
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, Hotels.com and Jetsetter so you can book your JW Marriott Indianapolis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Indianapolis Hotel Indianapolis
Hotel Style:
#3 Luxury Hotel in Indianapolis
#4 Green Hotel in Indianapolis
#4 Family Hotel in Indianapolis
#6 Business Hotel in Indianapolis
#7 Romantic Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Indianapolis staff and other travellers.
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Questions? Get answers from JW Marriott Indianapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suite upgrade is worth it for a corner suite.”
 of 5 bubbles FestivalAddict, 21 Mar 2017 | Read review
“Room 812 has good view and is ada equipped. Quiet area.”
 of 5 bubbles Myrtle0116, 19 Mar 2017 | Read review
“Ask for an even numbered room as these overlook White River State park and the zoo.”
 of 5 bubbles slpgradstu, 18 Mar 2017 | Read review
“City view was amazing”
 of 5 bubbles bryanm669, 13 Mar 2017 | Read review
“Choose upper level floors for great view.”
 of 5 bubbles 92aprilm, 6 Mar 2017 | Read review
5 of 5