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BEST WESTERN Indianapolis South

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290 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Indianapolis South
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Showing 286: English reviews
Reviewed 6 September 2016 via mobile

Kristen, Amber, Aj, Becca, and Jessica were all so caring. The hotel has done alot of upgrades. Breakfast was tasty and there's tons of options. Beds were very comfortable and the hotel was quiet. Very pleased with my stay and will be back!

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Helpful?
Thank Kristen C
Reviewed 25 August 2016 via mobile

Very friendly greeting at front desk when we arrive exhausted after 12 hr drive from NC. Nice sized room, clean and very quiet. Comfortable bed. Accommodated our need to have room near door to bring in bikes for security. Breakfast included hot waffles, biscuit and sausage gravy, fresh blueberries as well as usual fare. Received 10% coupon to use at...

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Helpful?
Thank Carol H
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review

Dear Carol H, Thank you for taking the time to review your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We...

Lexington, United States
Reviewed 15 August 2016

The rooms were clean and included all the amenities that I was looking for in an overnight stay with my family. The breakfast was excellent. I have paid a lot more and received a lot less at similar hotels. This hotel is a great value for single overnight stays.

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Helpful?
Thank Robert B
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review

Dear Robert B, Thank you for taking the time to review your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We...

Hazleton, Pennsylvania
Reviewed 12 August 2016 via mobile

Very nice hotel,and the staff was excellent . The rooms were clean and very quiet. Only complaint is the wifi seemed slow . But other than that , I could not have asked for a better stay .Their is a steak and shake in walking distance and Texas Roadhouse right across the parking lot .

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Helpful?
Thank josejitsu
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review

Dear josejitsu, Thank you for taking the time to review your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope...

Beaufort, South Carolina
Reviewed 10 August 2016

This place wants to be a motel but it's got a long way to go.... No elevator, uncomfortable beds and pillows,strange odors, unusual menagerie of guests,"free" breakfast bar that is less than 24 inches long, unusual aromas in the no air conditioned hallways, very small TV with limited channels and poor bathroom plumbing. Cost was over $100 per night including...

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Helpful?
1Thank MimiAMW
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review

Dear MimiAMW, Thank you for taking the time to review your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, however do to the nature of TripAdvisor reviews and the "anonymity" of created usernames I am unable to actually identify who you...

Athol, MA
Reviewed 9 August 2016

This was an overnight stop to visit with a friend on a road trip. We usually use Best Western as a comfortable and reliable stopover and were not disappointed. We have stayed here in the past and will likely stay on an future trips.

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Helpful?
Thank John L
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review

Dear John L, Thank you for taking the time to review your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We...

Midland, Michigan
Reviewed 4 August 2016

While the front desk staff was friendly at check-in, our stay went downhill from there. The keys didn't work in the outside door, or in our hotel room. There is no elevator, and we had a lot of luggage to haul up to the second floor. We could've lived with that, but our room was not clean. The beds were...

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Helpful?
Thank Monkeybusiness23
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review

Dear DianeC23, Thank you for reviewing your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I...

Santa Ana, United States
Reviewed 3 August 2016

Enjoyed our stay. It has many various restaurants and businesses in the near vicinity. Clean room and good breakfast. Close to freeways to downtown area and activities. Large rooms with sitting area. Computer Wi-Fi. access. Close to Indianapolis Speedway. Will return in the future. Recommend location with family.

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Helpful?
Thank Michele P
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review

Dear Michelle P, Thank you for taking the time to review your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We...

Pensacola Beach, Florida
Reviewed 29 July 2016 via mobile

Stayed here very run down. Breakfast was gross. Pool ok. Rooms need updating. Thought it was overpriced worst BW I have ever stayed at!!! 😫😫😫 will not stay there again or one like it!!! Laundry was overpriced $1.75 for wash $1.75 for dry. Other BW washes are free and $1.00 dry. I didn't do my laundry! 😤😤😤

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Helpful?
Thank kittylover333
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review

Dear kittylover333, Thank you for taking the time to review your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, however do to the nature of TripAdvisor reviews and the "anonymity" of created usernames I am unable to actually identify who you...

Strawberry Point, Iowa
Reviewed 29 July 2016

Stayed here twice in 3 months..What a nice motel,...The 2nd time after my mom booked The Motel 6 down the road by mistake(What a horrible place that was)..Luckily I got out of the 2nd night there and made it back here..Great comfortable beds...an excellent location..food.. nightlife..everything is right by here...An AMERICAN front desk here(Hard to find anymore..

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Helpful?
Thank joel e
Aj S, Front Office Manager at BEST WESTERN Indianapolis South, responded to this review

Dear joel e, Thank you for taking the time to review your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms

Additional Information about BEST WESTERN Indianapolis South

Address: 4450 Southport Crossings Dr, Indianapolis, IN 46237-3697
Region: United States > Indiana > Indianapolis
Price Range: $109 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Indianapolis South 2.5*
Number of rooms: 64
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Also Known As:
Best Western Indianapolis South Hotel Indianapolis
Indianapolis Best Western
Hotel Style:
#11 Best Value Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Indianapolis South staff and other travellers.
1 question
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Saint Louis, Missouri
10 months ago

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Questions? Get answers from BEST WESTERN Indianapolis South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get 1st floor. There are no elevators”
 of 5 bubbles 170troyw, 26 Nov 2016 | Read review
“There are no elevators at this hotel. There are accessible rooms on the 1st floor. Rooms on the second floor are quieter.”
 of 5 bubbles AbbeyLiford, 14 Nov 2016 | Read review
“Stay away from room 137, the toilet tank leaks.”
 of 5 bubbles partie-of-seven, 4 Nov 2016 | Read review
“If you have a lot of stuff or heavy bags, get a downstairs room or you will be lugging it all up the stairs.”
 of 5 bubbles JMSTORM82, 26 Jun 2016 | Read review
“FYI, there is no elevator to the second floor. However, second floor seemed really quiet.”
 of 5 bubbles j2362482b, 10 Aug 2015 | Read review
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