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Hilton Garden Inn Indianapolis Downtown

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Hilton Garden Inn Indianapolis Downtown
Hilton Garden Inn Indianapolis Downtown
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959 Reviews from our TripAdvisor Community

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Showing 948: English reviews
Reviewed 4 June 2016

A comfortable overnight stay, clean rooms and nice bed. Basic breakfast, but then again, great location! The elevators are old, and therefore slow....the staircase was a better option most of the times. No major complains, I think it's just the 'age' of the property.

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Helpful?
Thank Tariq S
Richard L, General Manager at Hilton Garden Inn Indianapolis Downtown, responded to this review

Dear Tatiq S, I apologize you did not have a great experience while with us. We are a historic building so we do not have a newer feel like most HGI's. However, we do have all the latest amenities. We recently put in new mattresses, and new TV's. We will also be upgrading many additional items this year. We hope...

Reviewed 3 June 2016

Loved the location and the building itself, as we enjoyed Monument circle's viewing platform, civil war museum below ground. Beautifully restored historic bank building is very cool. Very clean, beautiful unit, 7th floor. Friendly staff. HOWEVER, A/C in 2 Queen/suite room was problematic, and vents slammed open and shut all night, making sleep difficult. Pullout mattress in couch is very...

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Helpful?
Thank Christine S
Richard L, General Manager at Hilton Garden Inn Indianapolis Downtown, responded to this review

Dear, Christine S, I want to apologize about the issues you had while with us. We will correct those problems immediately. Thank you so much for letting us know. We hope you will give us another opportunity to prove we can provide an excellent experience. Thanks, Richard Letko-GM

Homer Glen, Illinois
Reviewed 1 June 2016

The hotel is located right next to Monument Circle. Lots of restaurants within walking distance of the hotel. Safe area to walk. Staff was great and polite. The valet service was very easy to use and no issues getting my car. The hotel offers a cooked to order breakfast and buffet of additional items. All the items were good. The...

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1Thank DoubleEm
Richard L, General Manager at Hilton Garden Inn Indianapolis Downtown, responded to this review

Dear DoubleEm, Thanks for the positive comments, and spreading the word that you had a great experience while with us. These comments really makes our staff proud. Vey much appreciated, Richard Letko-GM

Columbus, OH
Reviewed 27 May 2016 via mobile

Check car with valet on arrival, checked in without much effort and room was ready. Room was nice and clean. The location is great, central to just about everything. I was here on a business trip but was able to walk over to Circle Center and Mass Ave in the evening. I would definitely stay here again next trip to...

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Helpful?
Thank KendallsMom
HGI-IndyDowntown, General Manager at Hilton Garden Inn Indianapolis Downtown, responded to this review

Dear KendallsMom, Thank you for the positive review. We are very proud of our housekeeping department so thank you for sharing how clean our rooms are. We understand it is necessary to provide a clean hotel to achieve that excellent experience. We recently went with a new valet company, and we are so pleased to see they are providing excellent...

Reviewed 26 May 2016 via mobile

Great, friendly staff. Beautiful building. Walking distance to great local food and drink. Love the high ceilings in the room. Breakfast was really good. Would recommend for anyone looking to check out the downtown Indy area.

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Thank Liz B
HGI-IndyDowntown, General Manager at Hilton Garden Inn Indianapolis Downtown, responded to this review

Dear Liz B, We really appreciate you taking the time and giving such a positive review. We work really hard to be consistent giving the best possible experience we can, I will make sure we share your comments with our staff. Sincerely TERRANCE WARD GUEST EXPERIENCE MANAGER HILTON GARDEN INN INDIANAPOLIS DOWNTOWN 10 EAST MARKET STREET T:317-955-9700 F:317-955-9701 C:317-998-1532

Zanesville, Ohio
Reviewed 26 May 2016

Location was great. Food served was great. Service was great. I highly recommend this facility for any business meeting. The only negative was our attendees had to pay $12 for parking. I would use this place again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Brian F
HGI-IndyDowntown, General Manager at Hilton Garden Inn Indianapolis Downtown, responded to this review

Dear Brian F Thanks for an excellent review of our hotel We do understand that providing a great experience comes from a team effort. We do our best to provide a team that enjoys the service industry, Thank you for mentioning how service oriented our team is. Our goal is to do our best and provide the best experience possible...

Ohio
Reviewed 25 May 2016

This hotel is conveniently located very close to the monument circle. There are many nice restaurants and shops and attractions within easy walking distance of the hotel. The staff at the front desk were especially helpful and friendly. I was greeted each time I entered the hotel and the desk clerk recommended a nice restaurant that was nearby for dinner....

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Thank tyger68
HGI-IndyDowntown, General Manager at Hilton Garden Inn Indianapolis Downtown, responded to this review

Dear Tyger68, We really appreciate you taking the time to give your positive comments about our hotel. The entire team at the Hilton Garden Inn- Downtown Indy really focuses on guests experience, and these comments really lift their sprits. Sincerely, Terrance Ward Guest Experience Manager Hilton Garden Inn Indianapolis

Cincinnati, Ohio
Reviewed 22 May 2016 via mobile

A wonderful hotel in a wonderful location with awesome staff. Rooms are clean and breakfast is really good. Brian, the restaurant manager, andTerrence and Ardele at the front desk are super nice. A wonderful hotel in a wonderful location with awesome staff. Rooms are clean and breakfast is really good. Brian, the restaurant manager, andTerrence and Ardele at the front...

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Helpful?
Thank Steve T
HGI-IndyDowntown, General Manager at Hilton Garden Inn Indianapolis Downtown, responded to this review

Dear Steve T, Thank you for such wonderful comments. We really want to provide a great experience while your in the city. Your comments really lifts the staff morale to another level. Sincerely, Terrance Ward Guest Experience Manager Hilton Garden Inn Indianapolis Downtown

Indianapolis, United States
Reviewed 19 May 2016

I would like to say that this hotel is great and it is in a great part of the city, the staff there was really accommodating especially Ardele at the front desk. I would like to thank all of them for making my stay a great one.

Review collected in partnership with Hilton Garden Inn
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Thank Ardele A
HGI-IndyDowntown, General Manager at Hilton Garden Inn Indianapolis Downtown, responded to this review

Dear Ardele A, Thank you so much for taking the time to review our Hotel. We value every guest and are pleased to see we meet your expectations. Thanks, Terrance Ward Guest Experience Manager Hilton Garden Inn Indianapolis Downtown

Indianapolis, Indiana
Reviewed 19 May 2016

The staff, food, and room were all amazing! Breakfast was more than I could ask for. The hotel was clean and sophisticated. I could not have been more pleased with the way I was treated or the building itself!

Review collected in partnership with Hilton Garden Inn
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Thank nathandboggs
HGI-IndyDowntown, General Manager at Hilton Garden Inn Indianapolis Downtown, responded to this review

Dear nathandboggs, Thank you for for such a great review. We do our best to give everyone the best experience possible. I was glad to see you enjoyed your trip to Indy, and the HGI-Downtown Indianapolis. We hope to see you again in the near future.. Sincerely, Terrance Ward Guest Experience Manager Hilton Garden Inn Indianapolis Downtown

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Hilton Garden Inn Indianapolis Downtown, an Indianapolis, Indiana hotel close to restaurants, museums and shopping. Relax in a spacious guest room or suite at this hotel in downtown Indianapolis, Indiana. Each guest room features a work desk, microwave, refrigerator, complimentary internet access and a 32-inch HDTV. Suites feature additional living areas with sleeper sofas. ... more   less 

Additional Information about Hilton Garden Inn Indianapolis Downtown

Address: 10 E Market St, Indianapolis, IN 46204-3027
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $220 - $484 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Indianapolis Downtown 3*
Number of rooms: 180
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Orbitz, Travelocity, Priceline and HotelsforEveryone so you can book your Hilton Garden Inn Indianapolis Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Indianapolis Downtown Hotel Indianapolis
Indianapolis Hilton Garden Inn
Hilton Indianapolis
Hotel Style:
#11 Romantic Hotel in Indianapolis
#19 Family Hotel in Indianapolis
#25 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Indianapolis Downtown staff and other travellers.
4 questions
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Indianapolis, Indiana
9 months ago
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Indianapolis, Indiana
over a year ago

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Questions? Get answers from Hilton Garden Inn Indianapolis Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Parking is a little pricey but having staff park car was well worth it”
 of 5 bubbles W6798KUlindas, 8 Feb 2017 | Read review
“Ask for a high floor. Wonderful views!”
 of 5 bubbles Danimal15, 22 Nov 2016 | Read review
“Choose a room far from the elevator as the elevator is loud.”
 of 5 bubbles 306kristiann, 21 Oct 2016 | Read review
“make sure the a/c works”
 of 5 bubbles kahvegirl, 28 Sep 2016 | Read review
“It was race week so it is difficult to determine if the deal was typical. Get a room away from the elevator and high up!”
 of 5 bubbles _ricktcov, 28 Sep 2016 | Read review
5 of 5