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Crowne Plaza Indianapolis Airport

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Crowne Plaza Indianapolis Airport
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385 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Indianapolis Airport
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Showing 383: English reviews
Reviewed 27 September 2016

Super nice. The hotel was very clean. The staff was really good. The rate was really good for the area. I thought I would be hearing planes all night but I didn't hear the planes, at all. I would definitely recommend this hotel. I have nothing but good things to say about my visit that lasted 3 days and 2...

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Helpful?
Thank Chris H
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

Thank you for the great comments and the 4 star review. If there is anything that we could have done better to earn 5 stars, please contact me at mclark@genhotels.com. Mike Clark GM

Coeur d'Alene, Idaho
Reviewed 26 September 2016

Close to airport is great for travelers needing quick access. A bit of a distance to town or any amenities such as restaurants. Temperature in hotel runs warm and muggy. If you have an internal room there is noise from the pool until the pool closes around 10:00pm-- but they do offer earplugs in the room.

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Helpful?
1Thank Karen Y
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

We understand your concerns and appreciate you taking the time to inform us of your experience. We apologize for the pool noise and uncomfortable temperature in your hotel room. Your feedback allows us to address the concerns that you have brought to our attention. Mike Clark GM

Reviewed 21 September 2016

I was at this hotel not as an overnight guest, but as a conference attendee. I was very pleased when I asked for a place to pump breastmilk for a nursing infant during the conference day. I was quickly provided the use of a room that was private and comfortable. Thank you for the respect you give to nursing mothers.

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Helpful?
Thank Jill M
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

We are happy to receive such wonderful feedback on your experience. Thank you for the 5 star review and the wonderful comments. Mike Clark GM

Tucson
Reviewed 19 September 2016

Our flight landed at 1:45 am so we were looking for a place close to spend our first night before picking up a rental car and driving north. The Crowne Plaza Indy Airport was a great choice as we found a low discounted rate -- one of the mystery hotels -- low rate not revealed until you book. It has...

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Helpful?
Thank tbrown6220
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

Thank you for the 4 star review. We are happy that you had a good convenient experience at our hotel. We look forward to your next stay. Mike Clark GM

Indianapolis, Indiana
Reviewed 19 September 2016

Stayed here on my 1st visit to Indy the hotel was just OK. It close to the airport but noisy due to it being at the end of the runway. It was nothing special, but it was clean and served its purpose. Quiet for the most part so the stay was nice.

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Helpful?
Thank DGill016
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

We appreciate your feedback on your experience at our hotel. We are sorry that the airplane traffic disrupted your sleep. If there is anything else that we could have done better to improve your stay, feel free to contact me direct to let me know. My email address is mclark@genhotels.com. Mike Clark GM

Kenton
Reviewed 10 September 2016 via mobile

Had to stay 3 nights with my husband going to work training. At the desk the wonderful girl (Krista) gave us an upgraded room (double to king). Room was clean and welcoming, unlike the Crown Plaza in Jacksonville. Even though it's right by the airport the planes never kept us awake. Thank you for a good stay.

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Helpful?
Thank Kelly D
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

Thank you for the wonderful 5 star review! I appreciate you taking the time to recognize one of our associates that provided you excellent service during your stay. Mike Clark GM

Blairsville, Georgia
Reviewed 8 September 2016

Good location to airport, try to book interior room to avoid plane noise. Earplugs included with complimentary shampoos etc! No free coffee in lobby, no free breakfast etc. Probably more for conventions than a leisure stay. With todays choices of hotels and free perks, I might look elsewhere in the future. Not a bad place, just not exactly the best...

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Thank 19MKC
Fort Collins, Colorado
Reviewed 28 August 2016

Hotel was clean, comfortable, nice beds. Enough room on bathroom counter. I didn't try the restaurant/bar, but I'm always glad to stay in a place which has one. It's an odd hotel, apparently on the grounds of the old airport. I had a ground floor room, with a window that looked out into the lobby/meeting room area, by pool. So...

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Helpful?
Thank CO2_traveller
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

Thank you for the 4 star review. If there is anything that we could have done better to earn 5 stars it would be great to hear. Please contact me direct at mclark@genhotels.com. Mike Clark GM

Naples, FL
Reviewed 23 August 2016

Had a reservation at the Lexington Hotel and after a stop in and finding that they did NOT have the restaurant or bar open, decided to cancel and stay at the Crowne Plaze across the street. Near the the airport is the good thing. Probably have not budgeted any makeovers since they opened. Load A/C. Resaurant and bar will do....

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1Thank DJBradachNaples_FL
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

I am sorry that your experience at our hotel did not meet your expectations. If you would be willing, I would love the opportunity to discuss your experience with you. Please contact me direct at mclark@genhotels.com. Mike Clark General Manager

Boston, Massachusetts
Reviewed 18 August 2016 via mobile

This hotel is very spacious and beautiful on the inside. Very well kept. The front staff was friendly, the rooms were super nice and the bar/restaurant was good. Everything a business person could want. Really enjoyed my stay here. If you travel a lot, Crowne is the best hotel chain one can get for the price.

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Helpful?
Thank sgunderson94
Mike C, General Manager at Crowne Plaza Indianapolis Airport, responded to this review

Wow! Thank you for the 5 star review. I am happy that we provided you an excellent experience during your visit to Indianapolis. Mike Clark GM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take a video tour. Welcome to the newly renovated Crowne Plaza Indianapolis Airport hotel!The Crowne Plaza Indianapolis Airport Hotel is located just minutes from the Indianapolis International Airport (IND) and offers free airport shuttle service.Our Indianapolis Airport hotel is a smoke-free full-service, atrium style hotel & conference center featuring free wireless high-speed Internet access throughout the hotel & versatile conference space, including an amphitheater & symposium. For casual dining enjoy American cuisine in The Landing Restaurant. When time is of the essence, try A Cup Above Coffee Bar & Bakery proudly pouring Starbucks Coffee or order through room service from 6 AM to 11 PM. Need to exercise? Our top notch fitness center & indoor heated pool await you. Located 8 miles from downtown & many nearby attractions, such as the Indiana Convention Center, Conseco Fieldhouse, Indianapolis Motor Speedway, Indianapolis Museum of Art, the Eiteljorg Museum, Indianapolis Zoo & Circle Centre Mall. Come experience simplified elegance and unparalleled level of service at Crowne Plaza Indianapolis Airport! ... more   less 

Additional Information about Crowne Plaza Indianapolis Airport

Address: 2501 S High School Rd, Indianapolis, IN 46241-4919 (Formerly Holiday Inn Select Indianapolis Airport)
Region: United States > Indiana > Indianapolis
Price Range: $134 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Indianapolis Airport 3.5*
Number of rooms: 274
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Priceline, Hotels.com, IHG, Expedia and Jetsetter so you can book your Crowne Plaza Indianapolis Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Indianapolis Airport Hotel Indianapolis
Holiday Inn Indianapolis
Indianapolis Crowne Plaza
Indianapolis Holiday Inn
Hotel Style:
#65 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Indianapolis Airport staff and other travellers.
4 questions
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Vallonia, Indiana
Tulsa, Oklahoma
Kennewick, Washington
over a year ago

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Questions? Get answers from Crowne Plaza Indianapolis Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Subscribe to the IHG reward membership to benefit from free WiFi and lots of other nice features”
 of 5 bubbles SagaLEB, 30 Dec 2016 | Read review
“Away from the pool unless you have children”
 of 5 bubbles davidkF9077VW, 17 Oct 2016 | Read review
“Higher floors are quieter.”
 of 5 bubbles tbrown6220, 19 Sep 2016 | Read review
“Choose a room facing the inside of the hotel for a little extra quiet.”
 of 5 bubbles DGill016, 19 Sep 2016 | Read review
“book interior rooms to avoid airport noise”
 of 5 bubbles 19MKC, 7 Sep 2016 | Read review
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