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Had a business dinner here and the service was great. Everyone from the valet to the front desk to the servers were friendly. There is a passenger train on the second floor that is just cool to look at. Not sure if it's rooms to...More
Thank Louis H
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 4 days ago
Thank you for your nice review of our hotel. Those train cars have been converted into overnight sleeping rooms and are a unique experience. We hope you have the opportunity to stay with us again and maybe experience one of our train car rooms.
A group of my friends and I headed to Indy for the Beck/U2 concert last night. We arrived and the hotel, were greeted and checked in promptly, and all was well. Until I sat down on the bed, and was injured by a random piece...More
1 Thank Paige E
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 13 September 2017
Thank you for your very nice review of our hotel. Although we regret the initial incident that happened, I am glad we were able to make your stay memorable. Our people, location, and historic hotel make us the place to stay in downtown Indianapolis. We...More
Room 260, run away, run now, run fast. I was warned about the trains and I accepted that fine. The room is literally 25 - 30 feet from train track but that wasn't my issue. I've stayed a fine establishments all over the U.S. and...More
Thank Eric L
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 1 week ago
Thank you for taking the time to review our hotel. I want to give you my personal apologies for the issues you encountered. Please feel free to contact me directly at the hotel to discuss further.
I stayed for 5 nights and thoroughly enjoyed this hotel. The train decor was unique and fun. Everything was clean and I had some food and drinks here that were very nice. I ordered room service breakfasts that arrived promptly and were hot. Staff were...More
Thank Sherrill H
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 2 weeks ago
Thank you for you nice review of our hotel. Our historic and unique property along with our people and location make us the place to stay in downtown Indianapolis. We look forward to serving you again in the future.
I was in room 273, a handicapped room, the furthest room from the lobby. We asked to relocate but the new room was also the furthest from the lobby on the other side. Hotels need to realize that not lol handicapped people are in wheelchairs!...More
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 3 weeks ago
Thank you for taking the time to review our hotel. I would like to apologize to you for not meeting your expectations. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception....More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Shuttle Bus Service
Things to do
Fitness Centre with Gym / Workout Room
US$134 - US$393 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#34 Romantic Hotel in Indianapolis
#56 Business Hotel in Indianapolis
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Crowne Plaza Indianapolis Downtown (Union Station) Hotel Indianapolis