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28/01/2018 29/01/2018
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    Crowne Plaza Indianapolis Downtown (Union Station)

    123 W Louisiana St, Indianapolis, IN 46225-1049
    011 65 800 852 6027
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    28/01/2018 29/01/2018
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     4 people are viewing this hotel
    US$166
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    Traveller (299)
    Room & Suite (96)
    Pool & Beach (7)
    Overview
    • Excellent34%
    • Very good37%
    • Average16%
    • Poor8%
    • Terrible5%
    Travellers talk about
    “train car” (114 reviews)
    “train noise” (45 reviews)
    “real train” (24 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (850)
    There are newer reviews for Crowne Plaza Indianapolis Downtown (Union Station)
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    301 - 305 of 841 reviews

    Reviewed 27 July 2015

    OK, yes, the hotel is noisy (they actually warn you about it when you check in). It was built inside an historic rail station and is adjacent to a still operating Amtrak station. The weird thing about the noise was that I never heard a...More

    1  Thank Charlie S
    Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 28 July 2015

    Thank you for taking the time leave us a review of our hotel. We very much appreciate your feedback. I am pleased to hear that you enjoyed our location, catering, and cleanliness. I would like to apologize for the noise you experienced during your stay....More

    Reviewed 24 July 2015

    The good: This is a novel hotel with a great vibe. The old Union Station has been marvellously transformed into a beautiful space which is like a large boutique hotel. There are regular hotel rooms as well as rooms in converted train cars which line...More

    1  Thank dcbee
    Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 27 July 2015

    Thank you for taking the time share your disappointment with your recent stay. I want to personally apologize for the train noise disturbed your stay. I was glad to see that both Housekeeping and the Front Desk did a good job during your stay. Please...More

    Reviewed 14 July 2015

    This place is epic! Our 20 month old son adores trains, so we stayed in a real train carriage at the brilliant hotel. He could barely contain his excitement the whole time we were there! They are plenty of room, and the statues around the...More

    2  Thank Gary_The_Explorer
    Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 15 July 2015

    Thank you so much for this review of the Crowne Plaza Indianapolis Downtown Union Station! I am so pleased that you enjoyed our hotel and it was a memorable experience for you and your son! Our staff will be thrilled to hear that you found...More

    Reviewed 10 July 2015

    Connections to the convention center and the Lucas Oil Stadium makes this prime location hard to beat. The rooms hardly live up to the 3.5 star rating it has on priceline. As a former train station, there are no outside windows, eliminating any natural light...More

    Thank autostick
    Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 10 July 2015

    I appreciate your taking the time to share your disappointment with your recent experience. I want to personally apologize for the issues you encountered during your stay. You can be confident that we will follow-up on the concerns we can so that future guests are...More

    Reviewed 9 July 2015

    The hotel has a nice theme and looks interesting with its metal beams and some of the hotel rooms built in a train. The staff in the breakfast area were also friendly. However, this is all that is good in this hotel. When we checked...More

    1  Thank Yvonne K
    Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 10 July 2015

    I appreciate your taking the time to share your disappointment with your recent experience. I want to personally apologize for the poor service and noise issues that negatively effected your stay. Please feel free to contact me directly at the hotel if you would like...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$174 - US$327 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #34 Romantic Hotel in Indianapolis
    • #56 Business Hotel in Indianapolis
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 273
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, IHG, Travelocity, Expedia, Hotels.com, Orbitz, Hotwire, Cancelon, HotelQuickly, getaroom.com and TripOnline SA so you can book your Crowne Plaza Indianapolis Downtown (Union Station) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Indiana >
    • Indianapolis
    • Also Known As
    • Crowne Plaza Indianapolis Downtown (Union Station) Hotel Indianapolis
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    Traveller (299)
    Room & Suite (96)
    Pool & Beach (7)
    Dining (2)
    Hotel & Grounds (211)
    Bathroom (15)
    Business Centre & Event Rooms (10)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Cate W
    6 December 2017|
    AnswerShow all 5 answers
    Response from flyboyaircan | Reviewed this property |
    Not really sure on that but would recommend hotel room over train room. My friend booked it online on travel wesite
    0
    Votes
    N5852URsarahn
    31 October 2017|
    Answer
    Response from ChewInRI | Reviewed this property |
    There are soooo many places within a 3 block walk of the hotel it is hard to pick just one. But if you want a special meal a sure bet is St Elmo's. It's an Indy institution!
    0
    Votes
    Sarah B
    6 October 2017|
    AnswerShow all 3 answers
    Response from itzzdeb | Reviewed this property |
    Stayed in one of the awesome train cars...not sure about couches...but sooo worth staying there...awesome place!
    0
    Votes
    Room Tips
    "Train car room."
    Read review
    "Stay in a train car!"
    Read review
    "Don't stay in 260. Run away, run fast, run far."
    Read review
    "I preferred the room to the north. Great views of the city life, and less train noise as this is an active..."
    Read review
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