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    Crowne Plaza Indianapolis Downtown (Union Station)

    123 W Louisiana St, Indianapolis, IN 46225-1049
    011 65 800 852 6027
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    29/10/2017 30/10/2017
     3 people are viewing this hotel
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    US$153
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    Traveller (289)
    Room & Suite (94)
    Pool & Beach (7)
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    Overview
    • Excellent33%
    • Very good38%
    • Average16%
    • Poor8%
    • Terrible5%
    Travellers talk about
    “train car” (112 reviews)
    “train noise” (44 reviews)
    “real train” (24 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Crowne Plaza Indianapolis Downtown (Union Station)
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    The Alexander
    2,788 reviews
    #7 of 185 hotels in Indianapolis
     
    SpringHill Suites Indianapolis Downtown
    423 reviews
    #29 of 185 hotels in Indianapolis
     
    Hilton Indianapolis Hotel & Suites
    1,264 reviews
    #17 of 185 hotels in Indianapolis
     
    Courtyard Indianapolis Downtown
    334 reviews
    #56 of 185 hotels in Indianapolis
     
    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (833)
    There are newer reviews for Crowne Plaza Indianapolis Downtown (Union Station)
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    321 - 325 of 824 reviews

    Reviewed 9 March 2015

    I was moved here from another hotel since my original hotel was overbooked. I was not happy with having to move to another hotel I knew nothing about. On arrival I was happy to find out they had a room for me unlike my original...More

    Thank DDB0726
    Response from Trina W, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 19 March 2015

    Thank you for taking the time to review our hotel. We appreciate all feedback we receive, it helps us to continue to monitor and improve the quality & services we offer. Mark P. General Manager

    Reviewed 8 March 2015 via mobile

    Great location next to a lot of great places to eat. Inside is very cool even if your not a train guy. This hotel is the old Union station with trains still on the tracks and you can spend the night In one of them....More

    3  Thank Sean T
    Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 19 March 2015

    Thank you for the wonderful comments and for choosing the Crowne Plaza Indianapolis Downtown Union Station as your place to stay in Indianapolis! We really appreciate that you shared your experience and look forward to seeing you again soon. Mark P. General Manager

    Reviewed 2 March 2015

    Stayed only one night. The atmosphere was great with the feel of the old train station intact. The rail cars converted into rooms is a very unique feature. Everything was clean, the staff was very helpful and the food in the onsite restaurant was delicious...More

    1  Thank Jackson P
    Response from Trina W, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 5 March 2015

    Thank you for choosing the Crowne Plaza Indianapolis Downtown Union Station as your place to stay in Indianapolis! We appreciate you taking the time to review our hotel & we hope to see you again soon. Trina W. General Manager

    Reviewed 2 March 2015

    we enjoyed this hotel very much. The decor is so unique. The only thing wrong with the room was the walls were thin and we could hear the person next door coughing, snoring, etc.. Otherwise a very clean and comfortable room. We would definitely stay...More

    1  Thank nellybelle_9
    Response from Trina W, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 5 March 2015

    Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. We hope to get the opportunity of welcoming you back in the future. Thank you once...More

    Reviewed 1 March 2015

    My husband secured our reservation with Hotwire so we got a pretty good deal on our room. The hotel is located near plenty of places to eat and to be entertained. Only drawback was parking, we had to use the valet which was pricey but...More

    Thank Kathy C
    Response from Trina W, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 5 March 2015

    Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. We hope to get the opportunity of welcoming you back in the future. Thank you once...More

    The Alexander
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    Hilton Indianapolis Hotel & Suites
    1,264 reviews
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    Courtyard Indianapolis Downtown
    334 reviews
    #56 of 185 hotels in Indianapolis
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Tennis Court
    Details
    • Price range
    • US$146 - US$381 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #34 Romantic Hotel in Indianapolis
    • #56 Business Hotel in Indianapolis
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 273
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com, Priceline, Expedia, Travelocity, TripOnline SA, Cancelon, Orbitz, Hotwire, Cheap Tickets, HotelQuickly and getaroom.com so you can book your Crowne Plaza Indianapolis Downtown (Union Station) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Indiana >
    • Indianapolis
    • Also Known As
    • Crowne Plaza Indianapolis Downtown (Union Station) Hotel Indianapolis
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    Traveller (289)
    Room & Suite (94)
    Pool & Beach (7)
    Dining (2)
    Hotel & Grounds (208)
    Bathroom (12)
    Business Centre & Event Rooms (8)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Sarah B
    6 October 2017|
    AnswerShow all 3 answers
    Response from itzzdeb | Reviewed this property |
    Stayed in one of the awesome train cars...not sure about couches...but sooo worth staying there...awesome place!
    0
    Votes
    MisterTiffy
    18 July 2017|
    AnswerShow all 15 answers
    Response from randune23 | Reviewed this property |
    Nope, I was in room 363 and it is on the SW side of the hotel and and internal room. However, the train station is just to the south and you heard (and felt) everytime a train passed by.
    0
    Votes
    cplot
    5 April 2017|
    AnswerShow all 4 answers
    Response from Indylulu2 | Reviewed this property |
    No, it does not have a hot tub. It did years ago but has since been remodeled.
    1
    Vote
    Room Tips
    "I preferred the room to the north. Great views of the city life, and less train noise as this is an active..."
    Read review
    "If you'd like an original experience, stay in one of the train cars."
    Read review
    "Either the train car cars or the king suites on the first floor are great."
    Read review
    "High and away from the train tracks."
    Read review
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