We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Indianapolis Downtown (Union Station)

854 reviews
Save
Traveller (302)
Room & Suite (113)
Pool & Beach (6)
Overview
  • Excellent34%
  • Very good37%
  • Average16%
  • Poor8%
  • Terrible5%
Travellers talk about
“train car”(116 reviews)
“train noise”(45 reviews)
“real train”(24 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Crowne Plaza Indianapolis Downtown (Union Station)
Special Offer: Save on Hotel Packages!
Hotel deals
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$170.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Indianapolis hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "002aaf9f364b4870b69b473d883a6717", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":88164,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78336931],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":3,"year":2018},"checkout":{"day":6,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":170,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"002aaf9f364b4870b69b473d883a6717","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":170,"lowestMetaPrice":170,"additionalPartner":false,"highestMetaPriceDisplay":170,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":170,"lowestMetaPrice":170,"highestMetaPriceDisplay":170,"hotelName":"Crowne Plaza Indianapolis Downtown (Union Station)","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjAwMmFhZjlmMzY0YjQ4NzBiNjliNDczZDg4M2E2NzE3IiwiQUlLIjoiZjAxYzVhNTc1NGFlNDdmMWEwZmE5NGM3MmZhZjJjMzcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "05/03/2018", "checkOut": "06/03/2018", "lowestPrice": "US$170", "hasDates": true, "hacComplete": false, "contentIdMappings": {"78336931":"PricelineIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_room_grid_responsive","moduleList":["handlers","tracking"],"template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_room_grid_row_responsive","moduleList":[],"template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (854)Write a Review
There are newer reviews for Crowne Plaza Indianapolis Downtown (Union Station)
See the most recent reviews
Filter reviews
845 results
Traveller rating
290
306
136
69
44
Traveller type
Time of year
LanguageEnglish
More languages
290
306
136
69
44
Show reviews that mention
All reviewstrain cartrain noisereal trainunique hotelhear trainspullman trainlucas oil stadiumhotel roomscool hotelwithin walking distancevalet parkingcolts gamelight sleeperhot tubfront desk staffself parkindoor pool
FilterEnglish
Updating list...
331 - 335 of 845 reviews
Reviewed 10 May 2015 via mobile

The rooms were fine. But the experience was tarnished by a management staff that seemed unconcerned with long wait times and poor service. They had very limited problem solving abilities and when we waited over 45 minutes for a plate of nachos while people who...More

Thank MonaLucille
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 11 May 2015

I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize for the poor service you received in our Food & Beverage area. We want all guest to be met with a well-trained staff that puts...More

Reviewed 4 May 2015

Came in for the weekend for the mini-marathon. Hotel was beautiful and was very close to almost everything! Staff was very friendly, rooms were beautiful and clean. No complaints from me! If I ever come back I will definitely stay here!

Thank Becca M
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 11 May 2015

Thank you for taking the time to review the Crowne Plaza Indianapolis Downtown Union Station. I am very glad you enjoyed your stay while you were in town, and we hope to have the pleasure of welcoming you back again in the future.

Reviewed 25 April 2015 via mobile

Take an old train staion, hotel, turn it into a hotel, and add in a few railroad cars into hotel rooms - inside the hotel, then finish it off by adding skywalk access to the convention center and Lucas Oil Stadium and you have a...More

Thank MCFDTony
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 11 May 2015

Thank you very much for taking the time to leave feedback on your experience with the Crowne Plaza Indianapolis Downtown Union Station. I am so glad to hear you found us to be a great place to stay in Indy! We hope you will stay...More

Reviewed 17 April 2015

This was the second stay at the Crowne Plaza, Indy. The train cars are interesting and unique if you like that kind of thing. The grand ballroom is exactly that, grand and interesting architecture. My business meeting was in a smaller meeting room, food and...More

Thank wayne k
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 11 May 2015

Thank you so much for taking the time to review the Crowne Plaza Indianapolis Downtown Union Station. Your feedback will be taken into consideration in our efforts to continually monitor and improve the quality and services we offer. We hope to see you and your...More

Reviewed 9 April 2015

My wife and I love to travel to Indianapolis and always try and book a room at different hotels to get a new experience. Let me say that the Crowne Plaza met and beat every expectation that we could have possibly had. The location of...More

1  Thank Nicholas A
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 11 May 2015

Thank you so much for this wonderful review of the Crowne Plaza Indianapolis Downtown Union Station! I am so pleased to hear you had such a positive experience with us. I am especially excited that you received such great service while you stayed with us....More

View more reviews
PreviousNext
16566676869169
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$167 - US$317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Romantic Hotel in Indianapolis
#56 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$167 - US$317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Romantic Hotel in Indianapolis
#56 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (302)
Room & Suite (113)
Pool & Beach (6)
Dining (5)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Cate W
6 December 2017|
AnswerShow all 5 answers
Response from flyboyaircan | Reviewed this property |
Not really sure on that but would recommend hotel room over train room. My friend booked it online on travel wesite
0
Votes
N5852URsarahn
31 October 2017|
Answer
Response from ChewInRI | Reviewed this property |
There are soooo many places within a 3 block walk of the hotel it is hard to pick just one. But if you want a special meal a sure bet is St Elmo's. It's an Indy institution!
0
Votes
Sarah B
6 October 2017|
AnswerShow all 3 answers
Response from itzzdeb | Reviewed this property |
Stayed in one of the awesome train cars...not sure about couches...but sooo worth staying there...awesome place!
0
Votes
PreviousNext
12345
Room Tips
""Active" tracks are on the South side of the building - I'd guess the North ground floor rooms..."
Read review
"Train car room."
Read review
"Stay in a train car!"
Read review
"Don't stay in 260. Run away, run fast, run far."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing