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Sheraton Indianapolis City Centre Hotel

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Sheraton Indianapolis City Centre Hotel
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674 Reviews from our TripAdvisor Community

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Showing 653: English reviews
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San Diego, California
Reviewed yesterday NEW

This hotel is in a great location, less than a block away from Monument Circle. The front desk staff were courteous. However the bathtub/shower in my room was broken. There was also peeling wallpaper. Instead of a closet in the room, there's a dated armoire. It also seemed that only 2 out of 4 of the hotel's elevators were working....

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Helpful?
Thank Jaleisha J
Springfield, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 13 March 2017

The only reason we can't say excellent here is b/c our room had a thermostat issue and would not work properly leading to a night of no sleep. However, these things do happen and had we not been out all evening I'm certain maintenance would have been able to correct the situation. Upon walking in, we were greeted and spoiled....

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Thank Anna19731970
About Hotel's Favourite Review
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you so much for your feedback from your most recent stay with us here at the Sheraton Indianapolis City Centre! Our goal here at the Sheraton is to create a memorable experience for you and your guests during their stay and we are more than happy to hear we could reach that goal with you. It is great to...

Bloomington, IL
Reviewed 2 days ago NEWvia mobile

I stayed 3 nights at the Sheraton downtown Indianapolis. The front desk was fabulous going above and beyond for the guests in our room. We were there attending a workshop and planning a conference for 250 people in the fall. I would definitely recommend this hotel and we really appreciated the late checkout at no additional charge.

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Helpful?
Thank Michelle N
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking the time to answer our Guest Satisfaction Survey! Here at the Sheraton, it is our goal to create a memorable experience for you and your guests during their stay and we are more than happy to hear we could reach that goal with you! It is great to hear that our Front Office staff could create...

Benton, Illinois
Reviewed 2 days ago NEW

Stayed in this hotel during a volleyball tourney on the first weekend of April. It was only a half-mile walk from this property to the Indiana Convention Center/Lucas Oil Stadium. This property is in the heart of Indy, so if you're wanting to pack a lot of things in in a short amount of time, this is a good property...

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1Thank BucketHat
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking the time to answer our Guest Satisfaction Survey after your most recent visit to the Sheraton Indianapolis City Centre Hotel! We appreciate your positive feedback about your stay including our location being a convenience to many main attractions as well as our wifi and a clean and accomodating guest room. We are sorry our parking fee...

Reviewed 1 week ago via mobile

Unfortunately the hotel architecture isn't aesthetically pleasing on the outside, but is modern on the inside. Rooms have been updated and are standard Sheraton rooms. Beds are as comfortable as ever and bathroom is nice. Although, if you are taller than 5'10, you will have to duck under the shower head. Starbucks on property 👍. Self parking is free, so...

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Thank Riplip3
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking the time to leave us feedback after your most recent stay at the Sheraton Indianapolis City Centre Hotel! We appreciate your comments on the internal looks of our hotel and we hope they accommodated your needs. Regarding your comments on our elevators, we are happy to announce we will be going through a renovation which includes...

Fort Wayne, Indiana
Reviewed 2 weeks ago via mobile

Our king room was amazing. The bed was so comfortable and the bathroom was very clean. Was a smidge noisy but nothing excessive. We stayed in room 1125 and the views were amazing. Walking around the circle shops and being so close to downtown was also an added plus

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Thank Marissa C
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking our Guest Satisfaction Survey! Our staff is more than happy to hear that we could reach our goal of creating a memorable experience for you and your guest during your stay! It is great to hear you enjoyed your guest room and the view of the wonderful circle and were able to experience how our location...

Avondale, Arizona
Reviewed 2 weeks ago via mobile

Nice room with a great view. Friendly staff as well. The food was great also. If I'm back in the area I'll stay here again in the future. The hotel is downtown with a lot of activities within walking distance of the hotel.

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Thank travelermanPhoenix
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking our Guest Survey! Here at the Sheraton, we strive to create a welcoming and comfortable experience for you during your stay and it is great to hear our staff could accommodate you and your needs to the best of their ability. We are more than happy to hear you enjoyed your short time in Indianapolis and...

Munster, Indiana, United States
Reviewed 2 weeks ago

I have stayed at this Sheraton many times and always enjoy my stay. Very nice staff who will always try to accommodate. Easy parking and close proximity to everything in downtown Indy makes this the place to stay.

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Helpful?
Thank Mike M
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking the time to answer our Guest Satisfaction Survey! We thank you for your feedback from your most recent stay with us at the Sheraton Indianapolis City Centre Hotel where our goal is to create a memorable experience for you and your guests during their stay! We are happy to hear we could reach our goal with...

Robinson, Illinois
Reviewed 2 weeks ago via mobile

Very nice, clean hotel with friendly staff. Very nice bar area, Starbucks in lobby and close to many local attractions. Located right on the circle, we had a very nice view of the city. This hotel has its own parking garage and as with any downtown hotel there is s charge of $25 to park which I never like but...

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Helpful?
Thank Kerri L
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking the time to answer our Guest Satisfaction Survey! We appreciate your feedback from your most recent stay with us at the Sheraton Indianapolis City Centre Hotel and we are happy to hear we could reach our goal with you during your stay! Our goal is to create a memorable experience for you during your stay and...

Hartford City, Indiana
Reviewed 3 weeks ago

This is a really nice and clean hotel and the staff is friendly. The view from the room was amazing because it overlooked the circle. Being downtown is also nice because it is a close walk to lots of places. The kids really wanted a pool, but it only has an outdoor pool which means that it wasn't open. The...

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1Thank Vacation_Commander
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking the time to answer our Guest Survey! We appreciate your feedback from your most recent stay with us at the Sheraton Indianapolis City Centre Hotel. Our goal is to create a memorable experience for you and your guests and are sorry we could not reach that goal with you. Although, we are happy to hear you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The Sheraton Indianapolis City Centre Hotel offers a warm welcome in the heart of beautiful downtown Indianapolis. ... more   less 

Additional Information about Sheraton Indianapolis City Centre Hotel

Address: 31 W Ohio St, Indianapolis, IN 46204-1916
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $181 - $431 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Indianapolis City Centre Hotel 3.5*
Number of rooms: 378
Reservation Options:
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Also Known As:
Sheraton Indianapolis
Indianapolis Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Indianapolis City Centre Hotel staff and other travellers.
9 questions
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Carrollton, Virginia
Prescott, Arizona
6 months ago
Knoxville, Tennessee
San Francisco, California

See all questions (9)

Questions? Get answers from Sheraton Indianapolis City Centre Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a corner King”
MikeM710, 12 Apr 2017 | Read review
“Ask for a high floor.”
BB728, 4 Apr 2017 | Read review
“Stay away from the elevator”
jbauer88, 7 Feb 2017 | Read review
“Higher floors have a good view.”
ferrasa, 15 Dec 2016 | Read review
“Book a club room, so worth it!”
560cherylm, 15 Dec 2016 | Read review
5 of 5