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Sheraton Indianapolis City Centre Hotel

Expedia.comUS$159*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$211*
US$159*
US$211*
US$159*
US$211*
US$159*
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Sheraton Indianapolis City Centre Hotel
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677 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Indianapolis City Centre Hotel
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Showing 656: English reviews
eastampton
Reviewed 30 May 2015

Nice hotel near all of the action in the city, Can walk to Centre Mall, any food places, Lucas oil stadium. The indy 500 parade goes bye in front of the hotel and Monument Circle a must see. To get to race ther are bus shuttles the Leave every half hour from the Hamton inn a short walk $25,per person...

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Helpful?
Thank john k
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear John, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a positive experience! I am so glad you enjoyed our convenient downtown location. We pride ourselves in being so close to great local attractions including amazing monuments that offer breathtaking views. Thank...

Johannesburg, South Africa
Reviewed 29 May 2015 via mobile

This hotel unfortunately did not live up to expectation of an SPG hotel. The housekeeping was sloppy and felt like the room was not cleaned properly. The shower gel was not replenished, the shower had no pressure and I was told that it was fine (had to spend double the time I normally would in the shower as there is...

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Helpful?
2Thank Joe E
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Joe, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I apologize for the negative encounters you experienced with our housekeeping staff. This is not the Sheraton standard that we strive...

Lebanon, Ohio
Reviewed 27 May 2015

Granted it was the Indy 500 weekend, but the room my brother and I shared had some sort of drainage pipe that ran through the wall. Every so often, we'd hear something from at least a floor above, drain and run through it. It was pretty loud. Additionally, there was enough of a crack around the door frame, that anyone...

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Helpful?
2Thank Tom H
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Tom H., Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad you enjoyed our convenient downtown location. We pride ourselves in being so close to great local...

Chesterton
Reviewed 27 May 2015 via mobile

I stayed at this hotel for two nights for a wedding downtown. Not only were several reservations (that I personally made for other family members) lost or messed up, but two different families had items missing after housekeeping went through the rooms. The room was clean and comfortable but the staff was rude and not helpful when dealing with the...

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Helpful?
1Thank tripsforfunandfamily
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear tripsforfunandfamily, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad you enjoyed our recently refreshed rooms that offer the signature Sheraton Sweet Sleeper Bed. They are so...

Phoenix, Arizona
Reviewed 27 May 2015

The hotel staff was very courteous and helpful. As Starwood members, we asked for and were given a corner room with a beautiful view, and a 1:30 p.m. checkout. The hotel is in a very convenient location, with lots of restaurants and things to see within walking distance. My only suggestion would be that they do more with their rooftop...

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Helpful?
Thank Mary M
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Mary M., Thank you so much for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a positive experience! I am so glad you enjoyed the service from our great staff. I will be sure to let them know their hard work and efforts do not go...

Schererville, Indiana
Reviewed 26 May 2015

We have stayed at most of the downtown Indy hotels as well as this one and they all are good. But the location of the Sheraton is very good it is walking distance to most places you would want to go. We stayed on the club level which really is a good value for what is very good finger food...

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Helpful?
Thank Don R
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Don R., Thank you so much for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a positive experience! I am so glad you enjoyed our convenient downtown location. We pride ourselves in being so close to great local attractions including amazing monuments that offer breathtaking views....

Surf City USA
Reviewed 26 May 2015 via mobile

The Sheraton checks all the boxes expected of a downtown luxury hotel but everything seems a bit tired. Like, the nice new water saving shower heads, which have half the water dribbling out of the head, the other half out of the faulty faucet diverter. Yeah that kind of place. The shower turns cold when someone flushes the toilet in...

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Helpful?
Thank jg3arrow
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear jg3arrow, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I hope you return to stay with us in the future so we may give you the Sheraton experience you deserve....

USA
Reviewed 25 May 2015

This hotel could not be located in a better place. My wife and I stayed 2 nights for Indy 500 and the hotel is located right downtown by all the sites and all within walking distance. Huge mall just down the street. Great eateries and night light everywhere. Lots to see and do culture-wise in every direction. Parking your vehicle...

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Helpful?
2Thank Larry8241
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Larry8241, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad you enjoyed our convenient downtown location. We pride ourselves in being so close to great local attractions...

Heyworth, Illinois
Reviewed 21 May 2015 via mobile

Stayed here for an overnight stay while attending Funk Fest. Room was nice and had a great view of Circle Center. Great walking distance to just about everything downtown. We usually stay at the Hilton and this was an alternative.....a good one at that. Parking cost is about the same as most hotels ($25). We would consider staying here again.

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Helpful?
Thank LKS28
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear LKS28, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a positive experience! I am so glad you enjoyed our convenient downtown location. We pride ourselves in being so close to great local attractions including amazing monuments that offer breathtaking views. I...

Jacksonville
Reviewed 14 May 2015

I stay at the Sheraton at least twice a year, and each time i'm even more impressed with the service and treatment by the front desk staff. While our room this time had some a/c and shower problems they were addressed & handled by the staff as best they could. Our meals were very good (breakfast) and their staff in...

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Helpful?
Thank Clubmanager137
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Clubmanager137, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a positive experience! I am so glad you enjoyed the service from our great staff. I will be sure to let them know their hard work and efforts do not go unnoticed....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Concierge
Official Description (provided by the hotel)
The Sheraton Indianapolis City Centre Hotel offers a warm welcome in the heart of beautiful downtown Indianapolis. ... more   less 

Additional Information about Sheraton Indianapolis City Centre Hotel

Address: 31 W Ohio St, Indianapolis, IN 46204-1916
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $175 - $449 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Indianapolis City Centre Hotel 3.5*
Number of rooms: 378
Reservation Options:
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Also Known As:
Sheraton Indianapolis
Indianapolis Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Indianapolis City Centre Hotel staff and other travellers.
9 questions
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Carrollton, Virginia
Prescott, Arizona
7 months ago
Knoxville, Tennessee
San Francisco, California

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Questions? Get answers from Sheraton Indianapolis City Centre Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a corner King”
MikeM710, 12 Apr 2017 | Read review
“Ask for a high floor.”
BB728, 4 Apr 2017 | Read review
“Stay away from the elevator”
jbauer88, 7 Feb 2017 | Read review
“Higher floors have a good view.”
ferrasa, 15 Dec 2016 | Read review
“Book a club room, so worth it!”
560cherylm, 15 Dec 2016 | Read review
5 of 5
Expedia.com
US$159* /night
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Booking.comUS$159
TravelocityUS$159
HotelQuicklyUS$211
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*Disclaimer
Prices are for 1 room, 2 adults
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