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Sheraton Indianapolis City Centre Hotel

741 reviews
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Traveller (151)
Room & Suite (110)
Storyboard
Overview
  • Excellent25%
  • Very good36%
  • Average22%
  • Poor11%
  • Terrible6%
Travellers talk about
“monument circle”(69 reviews)
“rooftop pool”(10 reviews)
“the club lounge”(28 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Sheraton Indianapolis City Centre Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (741)Write a Review
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All reviewsmonument circlerooftop poolthe club loungeparking garagewar memorialfront desk staffwithin easy walking distancebusiness tripself parkthe room was niceroom keylucas oil stadiumbeds were comfortablestarbucksspgcvsvalet
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231 - 235 of 718 reviews
Reviewed 19 September 2015

Held a business conference at the Sheraton and it exceeded my expectations. The rooms are very nice - much improved from when I stayed 5 years ago. The beds are very nice, the rooms are clean and well appointed. The staff was extremely friendly, always...More

Thank Juice17995
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 21 September 2015

Dear Juice17995, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad you enjoyed...More

Reviewed 16 September 2015

I gave this hotel 3 stars (instead of 4stars) because the hotel was a little worn-out and needed a little updating. Though, the hotel was clean and comfortable. I especially enjoyed the roof top heated pool (on the 9th or 10th floor, I think).More

1  Thank Gaspard_de_la_nuit
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 17 September 2015

Dear T_Nagashima, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad you enjoyed...More

Reviewed 16 September 2015 via mobile

This is not a bad place: the conference food clearly above average, the location and view are probably the best in the city. Why average rating? It was fairly expensive for the somewhat uneven experience. Customer service was ok, though occasionally slightly snobbish considering the...More

Thank BeLaZe
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 17 September 2015

Dear BeLaZe, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad you enjoyed...More

Reviewed 14 September 2015 via mobile

Friendly, professional, and easy check in. Nice views from 19th floor of downtown Indianapolis. Here for only one night and the comfy bed and room cleanliness is just what I needed at the end of a hard day. Close and easy walk to food. Will...More

Thank PWLSE
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 15 September 2015

Dear PWLSE, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a positive experience! I am so glad you enjoyed the service from our great staff and our...More

Reviewed 13 September 2015 via mobile

Good service! My husband is an SPG member and got a good room not very big that is why I don't give an excellent and the TV was not working properly, but it was on the 20th floor, with a nice view! Quiet even though...More

Thank Anabguzman
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 14 September 2015

Dear Anabguzman, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad you enjoyed...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$135 - US$344 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$135 - US$344 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (151)
Room & Suite (110)
Dining (7)
Pool & Beach (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Haleigh R
11 December 2017|
AnswerShow all 4 answers
Response from 87disappointed | Reviewed this property |
The 13th floor pool area was open for that when we stayed there the day after thanksgiving. I would assume you would still have open access.
1
Vote
vc0mbs
21 March 2017|
Answer
Response from blbyres | Property representative |
The pool opens Memorial Day weekend and no there is no jacuzzi.
0
Votes
MikeJet88
1 November 2016|
AnswerShow all 2 answers
Response from deondracraig | Property representative |
Yes!, There is a CVS 3 minutes walking distance from our hotel.
0
Votes
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1234
Room Tips
"Do not stay here they have urine soaked mattress's."
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"Lower floors until they fix the elevators."
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"The higher the better for the street noise."
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"rooms facing the monument have a GREAT view !!!"
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