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Sheraton Indianapolis City Centre Hotel

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Sheraton Indianapolis City Centre Hotel
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653 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Indianapolis City Centre Hotel
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Showing 634: English reviews
Indiana, United States
Reviewed 10 December 2014 via mobile

My wife and I came here for our annual Christmas trip to Indy on December 8. We had stayed at this Sheraton several times in the past and always had a positive experience. This stay however was not that great. Upon arrival I had to seek out the valet to park the car, and he then had a look of...

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Helpful?
Thank indianaseth
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear indianaseth, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad you enjoyed the view from our recently refreshed rooms. Our convenient downtown location offers breathtaking views of...

Chicago, Illinois
Reviewed 9 December 2014

The bottom line is I would stay here again if I had to, but it would not be my first choice. I had wanted to stay at the Hilton Garden Inn again this trip, however it was sold out. There are other better options at similar price points all around this property. I booked an upgraded suite accommodation. We arrived...

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Helpful?
2Thank Jeff_O-Chicago
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Jeff_O-Chicago, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad you enjoyed our convenient downtown location and recently refreshed rooms. Our convenient downtown location offers breathtaking views...

Reviewed 4 December 2014 via mobile

I was very disappointed with the quality of the room for the price. When we got to the room it was freezing. The thermostat was set on 50. The floor had not been vacuumed. It looked like the previous guest had been eating nuts and put the shells on the floor. We asked for a different room. They did move...

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Helpful?
Thank Rae Ann H
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Rae Ann H., Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I apologize about your room experience and your stay was not the relaxing visit we strive for. I am...

Minneapolis, Minnesota
Reviewed 4 December 2014

Fantastic location, great nights sleep, really close to everything in downtown Indy. The staff was really welcoming and knowledgable. The common areas are big and easy to hang out in with a group. The building and decor could use a refresh. The hotel is super easy to get to from the airport and they do have underground parking for hotel...

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Helpful?
Thank ElTheTone
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear ElTheTone, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am thrilled that you had such a positive stay with us. I am so glad you enjoyed our convenient downtown...

Bedford, Indiana
Reviewed 3 December 2014

I stayed here for two nights for a conference for work. My room was on the 18th floor with a great view of Monument Circle. I only wish the Christmas lights on the monument had been on but they weren't going to be till the following weekend. My room was very nice, clean with a super comfortable bed. I did...

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Helpful?
Thank Connie1839
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Connie1839, Thank you for your kind words regarding your most recent stay with us. I am thrilled that you had such a positive experience. I am so glad that you enjoyed our convenient downtown location. We pride ourselves in being so close to great local attractions including amazing monuments that offer breathtaking views. I am also glad you enjoyed...

Reviewed 20 November 2014

Attended a two-day conference here last week. The hotel is located just a block from the Circle, very convenient for walking around downtown Indy. There was more than enough room in the conference center on the lower level for the 200+ people there. Sound system worked fine throughout the conference. Lunches were served both days in an adjoining room and...

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Helpful?
Thank Greg S
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Greg, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad that you enjoyed our convenient downtown location. We pride ourselves in being so close to great local...

Reviewed 16 November 2014 via mobile

This is my second night here, and I have one more night to go. Hardly got any sleep the first night, because the person next to my room was playing music and had the TV on most of the night. The walls seem paper thin. My room is on the 20th floor, and there was some random very loud banging...

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Helpful?
Thank KatjaMaria
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear KatjaMaria, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad that you enjoyed our convenient downtown location. We pride ourselves in being so close to great local...

Oxford, Ohio
Reviewed 4 November 2014

I stayed the night before the Indianapolis Monumental Marathon. It is conveniently located. The bed is very comfortable and the shower is great. The staff is good. Parking is easy. Very convenient too with Starbucks right inside the lobby. Our room faces the Monument and it is a lovely view. I was looking forward to a restful night for my...

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Helpful?
Thank MTR5959
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear MTR5959, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad that you enjoyed our convenient downtown location. We pride ourselves in being so close to great local...

Springfield, Virginia
Reviewed 30 October 2014

I stayed here for business and the hotel is wonderful. My room on the 6th floor was absolutely silent at night and I was able to sleep soundly. I usually hear every noise and awaken frequently. The bed was incredibly comfortable with lots of pillows and great comforters. They have Starbucks in the hotel and you get 3 packs of...

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Helpful?
Thank Robin B
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Robin B., Thank you for your kind words regarding your most recent stay with us. I am thrilled that you had such a positive experience. I am so glad that you enjoyed our recently refreshed rooms that offer the signature Sheraton sweet sleeper bed. They are so comfortable that they are even available for purchase online! I am also...

Reviewed 29 October 2014 via mobile

My coworkers and I stayed here and I was thoroughly impressed. The beds were comfortable and the bar was fantastic. Brittany at the front desk was absolutely wonderful. I will definitely stay at this hotel again!

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Helpful?
Thank LaToya G
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear LaToya G., Thank you for your kind words regarding your most recent stay with us. I am thrilled that you had such a positive experience. I am thrilled that you enjoyed our recently refreshed rooms and the service from our great staff. I will be sure to let them know their hard work and efforts do not go unnoticed....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The Sheraton Indianapolis City Centre Hotel offers a warm welcome in the heart of beautiful downtown Indianapolis. ... more   less 

Additional Information about Sheraton Indianapolis City Centre Hotel

Address: 31 West Ohio Street, Indianapolis, IN 46204
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $166 - $471 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Indianapolis City Centre Hotel 3.5*
Number of rooms: 378
Reservation Options:
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Also Known As:
Sheraton Indianapolis
Indianapolis Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Indianapolis City Centre Hotel staff and other travellers.
8 questions
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Carrollton, Virginia
Prescott, Arizona
4 months ago
San Francisco, California

See all questions (8)

Questions? Get answers from Sheraton Indianapolis City Centre Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the elevator”
 of 5 bubbles jbauer88, 7 Feb 2017 | Read review
“Higher floors have a good view.”
 of 5 bubbles ferrasa, 15 Dec 2016 | Read review
“Book a club room, so worth it!”
 of 5 bubbles 560cherylm, 15 Dec 2016 | Read review
“ask for one facing the monument”
 of 5 bubbles kvelg, 19 Nov 2016 | Read review
“High Floor Corner Room”
 of 5 bubbles Dealmaker, 3 Nov 2016 | Read review
5 of 5