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Sheraton Indianapolis Hotel at Keystone Crossing

Traveller (132)
Room & Suite (49)
Dining (10)

Overview

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8787 Keystone Xing, Indianapolis, IN 46240-2108See on map
AMENITIES
Wifi
Parking
Breakfast Buffet
Air conditioning
Pool
Non-smoking hotel
Restaurant
4 Star accommodation
Additional information
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Offers from Sheraton Indianapolis Hotel at Keystone Crossing
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Rooms
7 Apr8 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,016)
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1,002 results
Traveller rating
470
311
124
46
51
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LanguageEnglish
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470
311
124
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All reviews fashion mall the club lounge free parking garage cheesecake factory high end mall nice mall starbucks coffee shopping and restaurants lobby bar north side comfortable beds business trip checking in fitness center elevator starwood conference
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1 - 5 of 1,002 reviews
Reviewed 2 weeks ago

I was pleasantly surprised at how nice the hotel was, this is one of the older hotels on the North Side of Indy. It was clean and in a great location. Great breakfast and service was excellent. Connected to the mall and plenty of restaurants...More

Date of stay: March 2019
Thank Carolynk21
Response from Rone M, General Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 2 weeks ago

Thank you so much for your kind words and taking the time to particularly note our service. This is exactly what our team aims for. We hope to see you again soon! Regards, Rone Middler General Manager T 317.574.6701 SHERATON INDIANAPOLIS HOTEL AT KEYSTONE CROSSING

Reviewed 13 February 2019 via mobile

This hotel is everything that you would expect from a Sheraton property. The rooms are clean and comfortable. The common areas are also well maintained. If pushed for a negative comment, I would say that both rooms and common areas are in need of a...More

Date of stay: February 2019
Thank Mustang6550
Response from Rone M, General Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 14 February 2019

We are elated that you had a great time at the hotel. You definitely make a good point when you discuss the feel of the hotel. The great news is we are in the midst of doing a aesthetic refresh and will fill like we...More

Reviewed 6 February 2019 via mobile

I have stayed here several times over the past 2 months and the service is always on point. The associates are friendly and the property is well maintained. I love how convenient the location is to shopping and food. This was a huge plus during...More

Date of stay: February 2019
Thank Kimberly P
Response from Rone M, General Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 6 February 2019

This was awesome to read! Thank you so much for your review and letting us know how the associates made such a pleasant positive influence in your stay. Regards, Rone Middler General Manager Sheraton Indianapolis Keystone

Reviewed 5 February 2019

The hotel is very nice. Close tot good restaurants and shopping. However, don't expect them to roll out the red carpet for you. No free breakfast. Enroll as a member if you aren't already and you might pay an up charge to get the reception...More

Date of stay: March 2018
Thank travelwithsavvy
Response from Rone M, General Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 6 February 2019

Thank you for bringing up this point. It is true, as with all major hotel brands, we do offer an upgraded benefit in our club lounge for our frequent members. We [and our members] see this as an excellent opportunity to show our appreciation for...More

Reviewed 21 January 2019

The location is great close to Sullivan's steak house, Nordstrom's, and Blend cigar bar. Remember that self-parking coast is $9.00 and is across the street rom the hotel, however there is a walkway that connects the parking ramp and hotel. Hotel its self has been...More

Date of stay: January 2019
Thank jeffl727
Response from Rone M, General Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 22 January 2019

Thank you so much for sharing your experience with us. Centrality is one of the key things our guests love when they stay with us. It was great to see that you took advantage of that. We hope to see you again soon! Regards, Rone...More

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About
Description
Sheraton Indianapolis Hotel at Keystone Crossing is connected by skywalk to the Fashion Mall and is near downtown and Indianapolis Airport. Our hotel in Indianapolis, Indiana has 33 meeting spaces, including More a 7,845 sq ft ballroom. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Air conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Beachfront
Free parking
Spa
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Hotel Style
Onsen
,
Luxury
,
Business
Room types
Suites, Non-smoking rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Contact Information
Hotel Style
Onsen
,
Luxury
,
Business
Room types
Suites, Non-smoking rooms, Family Rooms
Number of rooms
395
Price range
US$103 - US$383 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Indianapolis Hotel
,
Indianapolis Sheraton
Location
United States > Indiana > Indianapolis
Hotel class
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Contact Information
Hotel Style
Onsen
,
Luxury
,
Business
Room types
Suites, Non-smoking rooms, Family Rooms
Number of rooms
395
Price range
US$103 - US$383 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Indianapolis Hotel
,
Indianapolis Sheraton
Location
United States > Indiana > Indianapolis

Photos

Traveller (132)
Room & Suite (49)
Dining (10)
Business Centre & Event Rooms (17)
Nearby
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Nearby RestaurantsSee all 2,669 nearby restaurants
Seasons 52
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Sullivan's Steakhouse
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Nearby AttractionsSee all 385 nearby attractions
The Keystone Fashion Mall
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.20 km away
Fastimes Indoor Karting
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Landmark's Keystone Art Cinema
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.20 km away
Wine and Canvas
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Questions & Answers
Ask a question
wandam248
14 February 2018|
AnswerShow all 5 answers
Response from Mike S | Property representative |
Hello, you can book your rooms and then in the comments section request the adjoining rooms. There is no way to actually book adjoining rooms. Alternatively you can contact us directly at the hotel and we can ensure you... More
1
Vote
Paula C
30 March 2017|
AnswerShow all 2 answers
Response from Mike S | Property representative |
Hello, no there isn't a fee for dogs. We do ask that you complete our dog waiver upon arrival so we can have details about the dog and your contact information should we need it. Please let me know if you have any other... More
1
Vote
Amanda H
2 January 2017|
AnswerShow all 2 answers
Response from SheratonIndy | Property representative |
Amanda H, Sheraton Fitness offers a full array of cardio equipment including treadmills, ellipticals, upright and recumbent bikes, totaling 15 pieces. In addition we have a number of weight machines that focus on different... More
1
Vote

Room Tips

"We had a room over looking the front no issues with noise"
stellaluna45
22 Sep 2018
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"Away from elevators"
BethChicago
17 Sep 2018
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"Dirty Towels"
691xianc
4 Jun 2018
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"Club level rooms are very nice, also those one higher level have nicer views."
Northspoon
30 May 2018
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