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Sheraton Indianapolis Hotel at Keystone Crossing

946 reviews
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Traveller (70)
Room & Suite (37)
Dining (10)
Overview
  • Excellent50%
  • Very good31%
  • Average12%
  • Poor3%
  • Terrible4%
Travellers talk about
“fashion mall”(84 reviews)
“the club lounge”(56 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Sheraton Indianapolis Hotel at Keystone Crossing
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (946)Write a Review
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453
292
108
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43
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All reviewsfashion mallthe club loungefree parking garagecheesecake factorystarbucks coffeenice hotelgreat stayshopping and restaurantslobby barnorth sidebed was very comfortablefitness centerking roomgreat customer servicebusiness tripoatmealchecking in
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211 - 215 of 933 reviews
Reviewed 6 June 2016

My very first visit to Indianapolis some thirty years ago I stayed at this hotel. It was a Radisson back then. It's a Sheraton now, and has obviously been updated to maintain the standards of Sheratons. But I must confess that since the structure of...More

Thank Fundrzr
Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 18 June 2016

Dear Valued Guest, It is great to hear that you continue to have a great stay every time you are with us! We would like to take the time however to thank you for your continued loyalty to our property and to Starwood! We always...More

Reviewed 2 June 2016

great lobby and attentive staff -- the check-in desk is awkwardly placed and confusing tho. great bar area. Unfortunately didn't use the restaurant facilities as we were there on business and used conference areas. However, in a great area with the Keystone mall and many...More

Review collected in partnership with this hotel
Thank gport
Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 17 June 2016

Dear Valued Guest, Our staff is truly what makes guest experiences great! We are happy to know that you were able to experience first hand the responsive and professional staff that we have here at the Sheraton. We look forward to your next visit with...More

Reviewed 1 June 2016

Stayed here for the Indy 500. Even though it is in Indianapolis and the whole are was loaded with drunks and unruly people, this hotel was quiet and very clean. The front desk associates were very polite and very personable. Free parking in 3 level...More

Thank John Cathy B
Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 17 June 2016

Dear Valued Guest, We are glad to hear that you enjoyed your time with us! While the Indy 500 is fun and exciting event, we understand how draining the event and the crowds can be. We are happy to know that you were able to...More

Reviewed 31 May 2016

Although the hotel appears to be large check-in was quick and easy. The hotel offers paid valet parking or there is a garage connected to the hotel that is free. Using the garage was easy and convenient. Our room was large and nicely decorated although...More

Review collected in partnership with this hotel
Thank PWCMD
Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 17 June 2016

Dear Valued Guest, Thank you for your kind review! We are happy to hear that you enjoyed Indy and your stay with us. We hope to host you again soon!

Reviewed 27 May 2016 via mobile

Hotel is dated and a bit musty. Rooms are dark and unimpressive- feels like it has not been refreshed since it was built. but the location is terrific- right off the highway and connected to the Keystone Mall and surrounded by tons of restaurants.More

Thank az2580
Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 17 June 2016

Dear Valued Guest, We are glad to hear that you enjoyed the local Keystone area during your stay! Your feedback will help us to better guest experience in the future. We appreciate you sharing with us, and we hope that we can host you in...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$138 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Indianapolis
#9 Luxury Hotel in Indianapolis
#16 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$138 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Indianapolis
#9 Luxury Hotel in Indianapolis
#16 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (70)
Room & Suite (37)
Dining (10)
Pool & Beach (1)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
Wanda M
14 February 2018|
AnswerShow all 4 answers
Response from Mike S | Property representative |
Hello, you can book your rooms and then in the comments section request the adjoining rooms. There is no way to actually book adjoining rooms. Alternatively you can contact us directly at the hotel and we can ensure you... More
1
Vote
Paula C
30 March 2017|
AnswerShow all 2 answers
Response from Mike S | Property representative |
Hello, no there isn't a fee for dogs. We do ask that you complete our dog waiver upon arrival so we can have details about the dog and your contact information should we need it. Please let me know if you have any other... More
1
Vote
Amanda H
2 January 2017|
AnswerShow all 2 answers
Response from SheratonIndy | Property representative |
Amanda H, Sheraton Fitness offers a full array of cardio equipment including treadmills, ellipticals, upright and recumbent bikes, totaling 15 pieces. In addition we have a number of weight machines that focus on different... More
1
Vote
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123
Room Tips
"The higher floors are quieter and club room is nice."
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"High Floor"
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"Do not get room near elevators on 10th floor"
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"Check you covers and pillows"
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