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    Sheraton Indianapolis Hotel at Keystone Crossing

    8787 Keystone Xing, Indianapolis, IN 46240-2108
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    06/08/2017 07/08/2017
    US$212
    US$198
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    Traveller (63)
    Room & Suite (19)
    Dining (6)
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    Overview
    • Excellent51%
    • Very good31%
    • Average11%
    • Poor3%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton Indianapolis Hotel at Keystone Crossing
    Special Offer: Breakfast for 2 Included
    Hotel deals
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    Rooms
    6 Aug7 Aug
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (895)
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    There are newer reviews for Sheraton Indianapolis Hotel at Keystone Crossing
    See the most recent reviews

    231 - 235 of 883 reviews

    Reviewed 12 December 2015

    I had 3 different reservations for a 3 night stay for a conference at this hotel. two made by my office and one made by me. Two of three were found in the system and one was never found. The two they could find had...More

    1  Thank Kristen P
    Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 21 December 2015

    Dear Valued Guest, We apologize for the experience you had while with us. We try to ensure each of our guests has a positive experience and hope all resolution can be done while on property. We regret the mix-up in your reservation that was created...More

    Reviewed 9 December 2015

    The staff was friendly, helpful, and competent. The meeting areas were comfortable, and the speakers could always be heard. The meals were enjoyable and the wait staff cordial. The room I stayed in was clean and comfortable. I enjoyed a great night's sleep. Enjoyed going...More

    Review collected in partnership with this hotel
    Thank F33YJgregf
    Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 15 December 2015

    Dear Valued Guest, We are happy to hear that you had such a wonderful experience with us. It is top priority to provide our guests with comfortable and convenient stays. We look forward to hosting you again soon, and providing you with another five star...More

    Reviewed 9 December 2015

    Rooms clean, quiet, meeting hall staff very professional and helpful. Event food outstanding. Lounge libation offerings have certainly expanded over a couple of years ago. Front desk staff bent over backwards to assist.More

    Review collected in partnership with this hotel
    Thank Phillip S
    Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 15 December 2015

    Dear Valued Guest, Thank you for your kind words! It is a pleasure to serve all of our guests, and we are happy to know that our staff went above and beyond for you. You can expect to be greeted with the same enthusiasm and...More

    Reviewed 9 December 2015

    The location is great. Close distance to downtown Indianapolis for Colts game or other attraction. The hotel is connected to the mall and free parking is a plus. Pool is nice, as is the work out room. Did not get a club room due to...More

    Review collected in partnership with this hotel
    Thank Don B
    Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 15 December 2015

    Dear Valued Guest, We are glad to hear that you were able enjoy the local amenities surrounding our hotel! Whatever your reason for travel, you are sure to have plenty of fine dining and shopping options! We look forward to seeing you again soon.

    Reviewed 28 November 2015

    I have to agree with other reviewers that this hotel, while pretty nice, is NOT up to the usual Starwood quality level. I had a very important 9 hour exam to take in Indianapolis. I stayed here hoping to have a relaxing place to study...More

    1  Thank 899naw
    Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 2 December 2015

    Dear Valued Guest, We appreciate your feedback, and continue seek ways to improve guest experiences. We do look forward to seeing you again soon, and look forward to exceeding your expectations.

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$186 - US$380 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Indianapolis
    • #7 Luxury Hotel in Indianapolis
    • #16 Business Hotel in Indianapolis
    • #27 Family Hotel in Indianapolis
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 395
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Hotwire, Priceline, Orbitz, TripOnline SA, Ctrip TA, Cancelon, getaroom.com and HotelQuickly so you can book your Sheraton Indianapolis Hotel at Keystone Crossing reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Indiana >
    • Indianapolis
    • Also Known As
    • Sheraton Indianapolis Hotel ,
    • Indianapolis Sheraton
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    Traveller (63)
    Room & Suite (19)
    Dining (6)
    Hotel & Grounds (54)
    Business Centre & Event Rooms (5)
    Bathroom (4)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Paula C
    30 March 2017|
    AnswerShow all 2 answers
    Response from Mike S | Property representative |
    Hello, no there isn't a fee for dogs. We do ask that you complete our dog waiver upon arrival so we can have details about the dog and your contact information should we need it. Please let me know if you have any other... More
    1
    Vote
    Amanda H
    2 January 2017|
    AnswerShow all 2 answers
    Response from SheratonIndy | Property representative |
    Amanda H, Sheraton Fitness offers a full array of cardio equipment including treadmills, ellipticals, upright and recumbent bikes, totaling 15 pieces. In addition we have a number of weight machines that focus on different... More
    1
    Vote
    smokechop
    27 March 2016|
    AnswerShow all 4 answers
    Response from Sarah W | Reviewed this property |
    We just stayed there, and yes, the pool was a bit chilly. But, the kids didn't seem to care. I just kept moving, and it wasn't too bad! :) there is a hot tub too!
    0
    Votes
    Room Tips
    "The elevators tend to be slow. Would suggest a lower fioor."
    Read review
    "We enjoy rooms higher up to see lake and trees view"
    Read review
    "become a Starwoods member to get complimentary in-room wifi"
    Read review
    "Club level was worth added cost"
    Read review
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