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The Westin Indianapolis

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Traveller (276)
Room & Suite (341)
Pool & Beach (26)
Overview
  • Excellent40%
  • Very good33%
  • Average15%
  • Poor7%
  • Terrible5%
Travellers talk about
“convention center”(285 reviews)
“heavenly bed”(32 reviews)
AMENITIES
Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,543)
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1,524 results
Traveller rating
576
509
238
116
85
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LanguageEnglish
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576
509
238
116
85
Show reviews that mention
All reviewsconvention centerheavenly bedshula's steakhouselucas oil stadiumcapitol buildingthe club loungeself parkparking garagedowntown arearoom keycolts gamethe room was nicestarbucksconferencemallvaletskywalk
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1 - 5 of 1,524 reviews
Reviewed yesterday via mobile

Attended a recent meeting at the Westin. This was my first stay at a Westin in a number of years. The property is perfectly located close to downtown. We were able to walk to restaurants and to the ballpark for a game. My room was...More

Thank Scott G
Reviewed 2 days ago

From the moment we walked in with the inviting fragrance, we had great customer service that was warm and friendly. Our room was very clean and comfortable. This hotel is close to most places downtown with a quick walk and has a lovely fountain garden...More

Thank mandy8943
Reviewed 4 days ago

Everyone encountered was super friendly and professional. Staff seemed to go out of their way to accommodate you. Hotel was clean and food / service in the restaurant was excellent. Definitely return.

Thank Scout109
Reviewed 1 week ago

I really enjoyed my stay. The bed was awesome. Check was quick and easy. I wished they had more desk attendants, but when I got there 2 was enough. The staff is very friendly and accommodating. The location is perfect for conventions and other downtown...More

Thank Jesswy
Reviewed 1 week ago via mobile

Arrived to the hotel late at night and there was a line of people at check in but no one to check us in. We were informed that there was only on clerk and she was new and in the back trying to figure out...More

Thank Ubob61
Response from Jenna R, Guest Relations Manager at The Westin IndianapolisResponded 1 week ago

Thank you for providing your feedback regarding your recent stay. I sincerely apologize for the long check-in line that you experienced. We will certainly be reviewing our policies and procedures with all staff to ensure that this was an isolated occurrence. We strive to keep...More

View more reviews
About
Description
The Westin Indianapolis enjoys an unbeatable location in the heart of the city. Connected by a covered sky-bridge to the Indiana Convention Center, Lucas Oil Stadium and Circle Centre Mall. ...More Less
Hotel class
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Luxury
,
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Spa
Free High Speed Internet (WiFi)
Breakfast included
Free Parking
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Luxury
,
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Luxury
,
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Luxury
,
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (276)
Room & Suite (341)
Pool & Beach (26)
Dining (18)
Amenities (52)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
yakimawinelovers
19 June 2018|
Answer
Response from DMJA21 | Reviewed this property |
Westin recommends the Go Express Shuttle Service. It departs every 20 min between the hours of 8am and 11 pm. It takes about 20 min and costs $10 each way. For more info and to make a reservation Call 1-800-589-6004
1
Vote
maryp3177
21 March 2018|
AnswerShow all 5 answers
Response from Kim K | Reviewed this property |
Sorry I just got question great hotel no hold check out the ram brewery awesome !!
0
Votes
Mark6155
17 June 2017|
Answer
Response from Ian A | Reviewed this property |
Around $25 pp
0
Votes
Room Tips
"Starwood Partner rooms on 13th floor are great!"
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"request a higher room with a great view"
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"Best views on floor 8 and up"
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"Tell them you don't want to be in 441. Seriously worst view this seasoned traveler has ever seen."
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