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The Westin Indianapolis

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1,331 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Indianapolis
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Showing 1,313: English reviews
Grand Rapids, Michigan
Level Contributor
4 reviews
Reviewed 16 January 2015

The Westin Indianapolis is an excellent hotel with beautiful, newly renovated rooms. It's location is close to everything - walking distance to the convention center, the downtown shopping mall, Lucas Stadium (Colts), the Fieldhouse (Pacers), Victory Field (Indians) and dozens of restaurants. The staff at this Westin is wonderful and extremely helpful!

Helpful?
Thank MichaelEarl
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you very much for the wonderful review. We truly appreciate it and look forward to your next visit. More 

Leesburg, Indiana
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 January 2015

As a frequent guest of this hotel for the last several years, I think it's appropriate to highlight a few of the staff who have gone above and beyond to help me meet my strict deadlines and create a very enjoyable atmosphere (pls keep in mind there are many more, but time limits me to these four): 1. Valet officianado,... More 

Helpful?
1 Thank wm l
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

This is one of the best, and most thorough reviews I've seen in a long time. You picked 4 of the people that I would picked to tell the story of our great Associates. We always look forward to your visits and hope to see you as often as we can. More 

South Bend, Indiana
1 review
Reviewed 13 January 2015

I can't say enough about staying at the WESTIN. I suggest, whenever possible, take the time to enjoy ALL the amenities that they have to offer, you'll be totally surprised at how the staff is there to make sure you get the "true experience". AWESOME!! NEVER disappointed in my stays!

Helpful?
Thank Rita G
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

This is really a great review and we sincerely appreciate you taking the time to share your experience. Thank you very much. More 

1 review
Reviewed 12 January 2015 via mobile

We stayed for 4 nights over a weekend. Our room was on the club floor so we had access to the club room providing breakfast and cocktails. Everything was clean. The gym was impressive for a hotel. Only thing I didn't like was there was no hot breakfast served over the weekend. It was just cereal and fruit.

Helpful?
Thank Kacie D
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review and the great feedback. We'll certainly take your comment under consideration. We look forward to seeing you again soon. More 

Indianapolis, Indiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 January 2015

Perfect location and hotel! Loved the service and view. In room movie was relaxing. Would return in a heartbeat. Only downside was the pool liner needs repaired. Fitness room was great as was the valet service.

Helpful?
Thank DJFeezNuts
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review and the great feedback about the pool liner. The air bubble will be let out when we slow down a little. More 

1 review
Reviewed 10 January 2015 via mobile

My wife and I were celebrating our wedding anniversary and the Westin accommodated us perfectly plus some for our special day. The service was outstanding, extremely friendly staff, very clean, and affordable! They truly made our anniversary better then planned! Thank you Westin & your Staff

Helpful?
Thank cole e
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Awesome, Happy Anniversary and thank you for the great review. We look forward to your next visit. More 

Romeoville
Level Contributor
1 review
Reviewed 10 January 2015

My wife and I had a chance to get away for a weekend, and decided to head to Indy, as it's close enough to drive, but not too close, and we'd never been. We checked in, were pleasantly surprised to find an upgraded room waiting for us, on New Years Eve even, and headed out to dinner. The hotels connection... More 

Helpful?
Thank ftanana
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the wonderful review. Glad we were able to be part of a great getaway. More 

Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 January 2015

in town for the night for a business trip and this Westin is exactly what you would expect for a Westin. Clean, comfortable with great customer service. Based on location relative to the one way streets, it might be hard to find per your GPS.

Helpful?
Thank Brian W
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review, glad to hear that you had a great stay and we hope to see you more often. More 

Crawfordsville, Indiana
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 January 2015

My friend and I were very excited about our girls' weekend. We searched for the "perfect" hotel and thought we had found it. Indianapolis is a very expensive place to visit and this did not make it any better. We paid to have the car parked. We paid for anyone to speak to us practically. Then we got to our... More 

Helpful?
1 Thank Sarah E
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Our sincere apologies that your experience did not live up to your expectation. We do have some great rooms, with great reviews. We would hope that you would give us the opportunity to get it right in the future. More 

Virginia
1 review
Reviewed 8 January 2015

Beautiful hotel, clean, updated, very luxurious. Staff was super friendly, especially Thomas @ the front desk as we had some good conversations during our stay for the Bengals playoff game. Shula's restaurant was amazing & Cameron the bartender was great! Beds were fantastic & the coffe was superb! Will be back to Indy & will surely stay @ The Westin.

Helpful?
Thank Nick B
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review, we truly appreciate the awesome comments and the wonderful feedback. More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Westin Indianapolis enjoys an unbeatable location in the heart of the city. Connected by a covered sky-bridge to the Indiana Convention Center, Lucas Oil Stadium and Circle Centre Mall. ... more   less 

Additional Information about The Westin Indianapolis

Address: 241 W. Washington St, Indianapolis, IN 46204
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $174 - $477 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Indianapolis 4*
Number of rooms: 573
Reservation Options:
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Also Known As:
The Westin Indianapolis Hotel Indianapolis
Westin Indianapolis
Indianapolis Westin
Hotel Style:
#9 Luxury Hotel in Indianapolis
#22 Business Hotel in Indianapolis
#31 Romantic Hotel in Indianapolis
#35 Family Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Indianapolis staff and other travellers.
9 questions
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Questions? Get answers from The Westin Indianapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is a good room - really...”
 of 5 bubbles 399sethw, 24 Oct 2016 | Read review
“Ask for view of adjacent large park.”
 of 5 bubbles Cherpig, 24 Oct 2016 | Read review
“Ask for a high floor. One end has a view of the Capitol Commons, but the State building side is better I imagine.”
 of 5 bubbles eroz2016, 16 Oct 2016 | Read review
“Can't pick a bad view.”
 of 5 bubbles tbeckett98, 10 Oct 2016 | Read review
“be prepared to pay $30 for parking”
 of 5 bubbles LED_Mac, 4 Oct 2016 | Read review
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