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The Westin Indianapolis

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1,336 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Indianapolis
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Showing 1,318: English reviews
Reviewed 10 January 2015 via mobile

My wife and I were celebrating our wedding anniversary and the Westin accommodated us perfectly plus some for our special day. The service was outstanding, extremely friendly staff, very clean, and affordable! They truly made our anniversary better then planned! Thank you Westin & your Staff

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Helpful?
Thank cole e
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Awesome, Happy Anniversary and thank you for the great review. We look forward to your next visit.

Romeoville
Reviewed 10 January 2015

My wife and I had a chance to get away for a weekend, and decided to head to Indy, as it's close enough to drive, but not too close, and we'd never been. We checked in, were pleasantly surprised to find an upgraded room waiting for us, on New Years Eve even, and headed out to dinner. The hotels connection...

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Thank ftanana
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the wonderful review. Glad we were able to be part of a great getaway.

Reviewed 10 January 2015

in town for the night for a business trip and this Westin is exactly what you would expect for a Westin. Clean, comfortable with great customer service. Based on location relative to the one way streets, it might be hard to find per your GPS.

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Helpful?
Thank Brian W
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review, glad to hear that you had a great stay and we hope to see you more often.

Crawfordsville, Indiana
Reviewed 9 January 2015

My friend and I were very excited about our girls' weekend. We searched for the "perfect" hotel and thought we had found it. Indianapolis is a very expensive place to visit and this did not make it any better. We paid to have the car parked. We paid for anyone to speak to us practically. Then we got to our...

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Helpful?
1Thank Sarah E
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Our sincere apologies that your experience did not live up to your expectation. We do have some great rooms, with great reviews. We would hope that you would give us the opportunity to get it right in the future.

Virginia
Reviewed 8 January 2015

Beautiful hotel, clean, updated, very luxurious. Staff was super friendly, especially Thomas @ the front desk as we had some good conversations during our stay for the Bengals playoff game. Shula's restaurant was amazing & Cameron the bartender was great! Beds were fantastic & the coffe was superb! Will be back to Indy & will surely stay @ The Westin.

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Helpful?
Thank Nick B
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review, we truly appreciate the awesome comments and the wonderful feedback.

Wonthaggi, Australia
Reviewed 8 January 2015

Stayed at The Westin for just the one night and found it fantastic. The purpose of our stay in Indianapolis was for sport and The Westin is within walking distance of both Lucas Oil Stadium & Bankers Life Fieldhouse which was fantastic for us! Really couldn't complain about any aspect of the hotel and highly recommend.

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Thank BrendanFoon
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Please come back when you can stay longer. We'd love to see you again.

Chicago
Reviewed 7 January 2015

We booked an Executive Club room in in December. The Club room is advertised on their website as providing access to the Club Lounge with evening Hors d'ouevres, and free breakfast in the Club Lounge in the morning, and free bottled water in the room. We did receive the free bottled water. Upon arrival we were informed that the Club...

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1Thank Karen N
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

My apologies for the miscommunication regarding your club lounge reservation. We sincerely apologize that we were not able to deliver on your expectation.

Washington DC, District of Columbia
Reviewed 6 January 2015

We have zero complaints about this hotel, only plaudits. Our corner suite had an amazing view of the state capital building and lights of the city. We also we pleased with the amenities and service. Our room was ready with the crib we had ordered set up. We were able to borrow a stroller during our stay. Housekeeping was efficient....

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Thank BEM124
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you so much for the incredible review, we are extremely proud of the way the team took care of your needs and met your expectations. Glad to hear about the great view as well. It really is nice. Hope to see you again soon.

Champaign, Illinois
Reviewed 6 January 2015

We really liked staying at the Westin. The front desk check-in was the perfect way for us to start our two night stay in INDY. Henry was fantastic. He was friendly, helpful, and informative. I also liked the idea of the New Balance "rental" of shorts, shirt, and shoes for $5,, and you get to keep the socks. :-) The...

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Helpful?
Thank cardirish
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you so much for the wonderful review and the awesome comments about Henry and our hotel. We look forward to seeing you again soon.

Santa Fe, Texas
Reviewed 6 January 2015

Everyone from the front desk to bellman were very friendly and helpful. Rooms are very clean, and housekeeping staff is friendly and helpful. Absolutely loved the walkway from your hotel to Lucas Oil Stadium. I will definately come back next year when we come to town for a Colts game!

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Thank Gwisko
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the wonderful review and for sharing your great experience. We really appreciate that you chose to stay with us for your Colts weekend. GO Colts!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Indianapolis enjoys an unbeatable location in the heart of the city. Connected by a covered sky-bridge to the Indiana Convention Center, Lucas Oil Stadium and Circle Centre Mall. ... more   less 

Additional Information about The Westin Indianapolis

Address: 241 W. Washington St, Indianapolis, IN 46204-3406
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $170 - $499 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Indianapolis 4*
Number of rooms: 573
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Hotels.com, Expedia, Groupon, Travelocity, Orbitz, Odigeo, Priceline and Jetsetter so you can book your The Westin Indianapolis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Indianapolis Hotel Indianapolis
Westin Indianapolis
Indianapolis Westin
Hotel Style:
#9 Luxury Hotel in Indianapolis
#22 Business Hotel in Indianapolis
#31 Romantic Hotel in Indianapolis
#35 Family Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Indianapolis staff and other travellers.
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Questions? Get answers from The Westin Indianapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is a good room - really...”
 of 5 bubbles 399sethw, 24 Oct 2016 | Read review
“Ask for view of adjacent large park.”
 of 5 bubbles Cherpig, 24 Oct 2016 | Read review
“Ask for a high floor. One end has a view of the Capitol Commons, but the State building side is better I imagine.”
 of 5 bubbles eroz2016, 16 Oct 2016 | Read review
“Can't pick a bad view.”
 of 5 bubbles tbeckett98, 10 Oct 2016 | Read review
“be prepared to pay $30 for parking”
 of 5 bubbles LED_Mac, 4 Oct 2016 | Read review
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