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The Westin Indianapolis

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1,336 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Indianapolis
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Showing 1,318: English reviews
Lawrenceville, Illinois
Reviewed 5 January 2015

and it was great as expected! Rooms are clean, quiet, staff is friendly and helpful. The walkway from Circle Center to the Convention Center and to Lucas Oil Stadium is handy in bad weather. I have no complaints and this is one of my favorite places to stay in Indianapolis! Shula's in the hotel does have a bar but it...

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Helpful?
Thank jamiern
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review and for sharing your experience. We really appreciate getting feedback from our guests. Hope to see you again soon.

Saint Louis, Missouri
Reviewed 4 January 2015

Once a quarter I travel to a work meeting in Indianapolis for one night/one day. Since it is for work, only one night/day, and the meeting is in the city, I try to find the best hotel deals. This is why I use Hot Wire. During my 4th Quarter 2014 Hot Wire search, I was connected with the Westin in...

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Helpful?
Thank suzanna n
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review, we truly appreciate it and will keep the red carpet clean for the next visit. We love having you with us, regardless of which booking tool you use. Come back and see us any time.

Reviewed 4 January 2015 via mobile

A few couples decided to stay overnight in town to avoid driving on NYE. The Westin overall was definitely a 4-star hotel. The staff and the amenities were excellent. Which is why we were very disappointed that neither our heat or our refrigerator did not work. So, we spent an hour on NYE with the hotel engineer as he repaired...

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Helpful?
2Thank Trishbrownie
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great feedback and I'm glad that your issues were addressed. I'll follow up with the team to ensure that they look into the challenges with your reservation. Thanks again for the great comments and we hope to see you again soon.

Indianapolis, Indiana
Reviewed 3 January 2015

We had a blast! The hotel was clean, huge, and full of friendly and happy people. It was so close to everything down town and it was very affordable compared to all the others surrounding the area. I would definitely recommend this hotel to any and everyone

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Helpful?
Thank KellyNewt1
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Happy New Year and thanks for the awesome review.

Terre Haute, Indiana
Reviewed 2 January 2015

My wife and I decided to watch the Indy Car Drop for New Year's Eve and booked a King Suite at the Westin. Wow, what a room, what a view! Everything about our stay was wonderful. Very comfortable bed, fantastic shower, and plenty of space to relax and celebrate.

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Helpful?
Thank Ken P
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review and the awesome feedback. Glad to see that you enjoyed the wonderful view.

Fort Wayne, IN
Reviewed 1 January 2015

We stayed at the Westin Indianapolis for a getaway weekend. I booked the King Plaza Suite via booking.com. The suite was a decent size, with attractive decor, and a gorgeous view of the state capital. Despite requesting a high floor we were given the fifth floor. I hoped for something like the old Heavenly Bath's that the Westin used to...

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Helpful?
Thank athena22in
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the feedback. We certainly appreciate your comments and will pass them along to the various departments so that they can learn from your experience. We do offer comp parking, wifi and comp breakfast on a variety of different rate plans.

Roscoe, Illinois
Reviewed 31 December 2014

The staff was wonderful & friendly, always making sure we were comfortable. We were excited to see that we never had to walk outside to get to most of our nightly destinations. Great value for the price! Even when they sold out the hotel, we were still treated like royalty! The bar staff was excellent!! Always happy to serve with...

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Helpful?
Thank JDSmom122602
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the wonderful review. Glad to hear that you found your stay so relaxing and comfortable. We look forward to seeing you again and hope you have a great 2015.

Napoleon, Ohio, United States
Reviewed 31 December 2014

We stayed at the Westin 4 nights and had a great experience! The customer service we received was outstanding! The rooms were very comfortable and clean! The location of the hotel was a definite plus! Look forward to staying there again!

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Helpful?
Thank Michelle A
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review, we really appreciate it. Happy New Year.

Evansville, Indiana
Reviewed 30 December 2014 via mobile

Seldom if ever disappointed with this property and it's staff. Heavenly bed is just that. I bought one, with pillows, for my home. I'll see you guys again soon.you get what you pay for...thank goodness. Great in house restruant and svo amenities.

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Helpful?
Thank LawyerTraveller45
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you so much, glad to hear that you like the Heavenly Bed as much as we do. Hope to see you again soon.

Columbus, Indiana
Reviewed 30 December 2014

I was planning a trip for my husband's 29th birthday and selected the Westin because of its location in downtown Indy. Shortly after making the reservation online, a representative from the front desk emailed me to ask if I had any questions and to recommend I become a Starwood Gold member. I responded to the email asking for restaurant recommendations...

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Thank rmroll
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review, we really appreciate it. I hope you have a great New Year.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Indianapolis enjoys an unbeatable location in the heart of the city. Connected by a covered sky-bridge to the Indiana Convention Center, Lucas Oil Stadium and Circle Centre Mall. ... more   less 

Additional Information about The Westin Indianapolis

Address: 241 W. Washington St, Indianapolis, IN 46204-3406
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $168 - $503 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Indianapolis 4*
Number of rooms: 573
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Expedia, Hotels.com, Priceline, Groupon, Odigeo, Travelocity, Orbitz and Jetsetter so you can book your The Westin Indianapolis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Indianapolis Hotel Indianapolis
Westin Indianapolis
Indianapolis Westin
Hotel Style:
#9 Luxury Hotel in Indianapolis
#22 Business Hotel in Indianapolis
#31 Romantic Hotel in Indianapolis
#35 Family Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Indianapolis staff and other travellers.
9 questions
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Questions? Get answers from The Westin Indianapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is a good room - really...”
 of 5 bubbles 399sethw, 24 Oct 2016 | Read review
“Ask for view of adjacent large park.”
 of 5 bubbles Cherpig, 24 Oct 2016 | Read review
“Ask for a high floor. One end has a view of the Capitol Commons, but the State building side is better I imagine.”
 of 5 bubbles eroz2016, 16 Oct 2016 | Read review
“Can't pick a bad view.”
 of 5 bubbles tbeckett98, 10 Oct 2016 | Read review
“be prepared to pay $30 for parking”
 of 5 bubbles LED_Mac, 4 Oct 2016 | Read review
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