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All reviewsmake a u turnhot tubfamily fun packagecinnamon rollsrecommend this hotelsouth sidewould stay here againthe breakfast areafront desk clerkhousekeeping staffnice stayyogurtchildren's museumbooked this hotelfree breakfastmini fridgehot breakfast
Stayed one night in this hotel to break up a long drive. The location is good, right near the highway for easy on/off. Please note, you have to make a u-turn to access the entrance.
There was a minor hiccup when we checked in, but...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Indianapolis SouthResponded 5 January 2018
Thank you for spending the night with us while traveling. I am glad that you found our location, room, and bed commendable. I regret that your check in did not come out to be spotless and you had issues with the room's thermostat....More
When I arrived in Indianapolis my original reservation was at a different Holiday Inn Express. I arrived at the hotel my reservations were at to be informed that my rooms were cancelled due to late check in time and attempting to run the card on...More
Overall, the stay was very nice. The hotel is a bit dated but very clean. The staff was one of the nicest that we have ever encountered. They are helpful, kind and truly care about their guests. They made us feel extremely welcomed. The indoor...More
Response from Reid M, General Manager at Holiday Inn Express Indianapolis SouthResponded 7 January 2018
Thank you for taking the time to share your review! We are glad that you enjoyed your stay and we look forward to having you again soon!
Yours in Hospitality,
I’m actually not one to complain but want to help others avoid this. AC was set at 60 degrees (its 34 outside), wanted to warm up with a hot shower- water is not hot, maybe relax in bed- mattress is terrible, old and sinking. Glad...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Indianapolis SouthResponded 13 November 2017
Thank you so much for your review of our hotel. I would like to apologize for the experience you had with the room you received, due to the room temperature and the condition of your mattress. We take our guest comments very seriously...More
It's just nice when everything works: the wifi, the soundproofing, the cleanliness. I had a good, relaxing stay here.
Notable kudos to the breakfast staff, who didn't wrap things up early and I trusted to have everything clean. Believe me, not everyone gives that level...More