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Extended Stay America - Indianapolis - West 86th St.

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Traveller (10)
Room & Suite (9)
Dining (2)
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Overview
  • Excellent33%
  • Very good15%
  • Average15%
  • Poor13%
  • Terrible24%
Travellers talk about
“dish soap”(2 reviews)
“room was clean”(6 reviews)
“pleasant stay”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
2 Star Hotel
All hotel details
Offers from Extended Stay America - Indianapolis - West 86th St.
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Offers from Extended Stay America - Indianapolis - West 86th St.
Special Offer: Save up to 10% TODAY!
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (95)
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All reviewsdish soaproom was cleanpleasant staybusiness tripsurgeryfreeway
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1 - 5 of 94 reviews
Reviewed 19 December 2017

Home away from home at the extended stay Extended Stay in was a blessing to me and my daughter going through hard times it's a home-away-from-home I recommend it to anyone but family.heather n Ricky...More

Review collected in partnership with Extended Stay
Thank kevinlV7435BX
Response from 00esa, Manager at Extended Stay America - Indianapolis - West 86th St.Responded 20 December 2017

Kevin, thank you for the 5-Star review of Extended Stay America. We are glad your stay with us was a pleasant one and that we were able to meet all of your expectations for a perfect experience. Thanks once more for your recommendation, and we...More

Reviewed 6 November 2017 via mobile

Completely adequate for the purpose of our visit. Family flew in for a funeral. The rooms were clean, the bed was comfortable and the location was convenient with ample parking. Price for the value for our purpose was acceptable While Crystal did her level best...More

Thank Russell Y
Response from 00esa, Manager at Extended Stay America - Indianapolis - West 86th St.Responded 7 November 2017

Russell, thank you for reviewing your stay with us. It is great to know that our service and facilities were to your satisfaction and Crystal served you well. However, we're sorry if you had any inconvenience. We appreciate your business and hope to welcome you...More

Reviewed 30 October 2017

My high school students found fleas in their room. We requested another room but were told there were none available. We had to cram into other rooms. My room also had fleas and had to move too. Many other students rooms had fleas also.More

Review collected in partnership with Extended Stay
Thank kelvinh733
Response from 00esa, Manager at Extended Stay America - Indianapolis - West 86th St.Responded 30 October 2017

Kelvin, thank you for reviewing your experience. We sincerely apologize for the situation you described. You are absolutely correct to expect a comfortable, clean and bug-free environment when staying with us. Although we have regular pest control service at our hotel, we have contacted them...More

Reviewed 16 October 2017

This is a great hotel if you are looking to stay somewhere for a few nights while spending most of the day out and about. The rooms are typical and were very clean. The only thing different from normal hotels is there is no ice...More

Review collected in partnership with Extended Stay
Thank 457stephenieb
Response from 00esa, Manager at Extended Stay America - Indianapolis - West 86th St.Responded 18 October 2017

Stephen, thank you for staying at Extended Stay America. We are happy you and your family loved our convenient location and the great value we offer. Our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion,...More

Reviewed 16 July 2017

Terrible place to stay. The bed was not made nor the room cleaned. There was no ice machine and the breakfast offerings were very sparse. The check-in clerk was apologetic and helpful in getting us clean sheets and bed linens.More

Review collected in partnership with Extended Stay
Thank R4841AIcharless
Response from 00esa, General Manager at Extended Stay America - Indianapolis - West 86th St.Responded 18 July 2017

Please accept our apologies for your unpleasant experience during your visit. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has been...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$92 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$92 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (10)
Room & Suite (9)
Dining (2)
Pool & Beach (2)
Questions & Answers
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samanda h
2 June 2016|
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Response from Steve0451 | Reviewed this property |
The pool was open when we were there but when we pointed out that there was food or other debris (use your imagination) in the pool to the management, they promised to take care of it on a Saturday evening. By mid Sunday... More
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Room Tips
"Talk to Heather she will go out of her way to help........"
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"Room on lower level, I the handicap access room. I liked it because we parked on that side and our cars were..."
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"Find a better location"
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"Forget it. Spend your money at a place with some service."
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