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Comfort Inn

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145 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Reviewed 29 August 2016

An ant in my cup of cappuccino, soiled bedspread, air conditioner leaked on carpet and soaked floor. Bath tub backed up with someone elses hair and also gunk. Stained bath tub. Room smelled musty. I assume the black stuff on the tile in the bathroom was mold. Unfriendly staff. Just to name a few.

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Helpful?
1Thank Lynn S
Jill F, General Manager at Comfort Inn, responded to this review

Dear Lynn S: I apologize for the room issues you had while staying with us. We are going through a much needed renovation starting Tuesday. Thank you for bringing this to my attention so that we may address this with staff. Sincerely, Jill, GM

Saint Charles, Illinois
Reviewed 24 August 2016 via mobile

You get what you pay for. The hotel is older however I think they keep it clean. The breakfast was pretty good. Always well stocked and clean. Every morning our room was cleaned and towels replaced. If you are expecting a five star hotel then you will be disappointed however if you realize that you are getting a great place...

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Helpful?
Thank Shannon W
Jill F, General Manager at Comfort Inn, responded to this review

Dear Shannon W, Thank you for taking the time to review our hotel on TA, we appreciate your feedback. I am glad Jennifer was a help to you and we appreciate the kind words. We hope you visit us again soon. Sincerely, Jill, GM

Reviewed 20 August 2016

ick! The carpet in my room was disgusting. I HATED touching it with my feet. The room smelled like mildew/mold. I will never stay at this hotel again. Another guest and myself thought we read that a hotel shuttle was available and there is no shuttle.

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Thank kathleen l
Jill F, General Manager at Comfort Inn, responded to this review

Dear Kathleen: i apologize for the room issues you had while staying with us last week. Our shuttle is available from 7a-4pm, but typically it's not available on Sun and Mon. We are going through a much needed renovation in Sept. replacing all carpet, tubs, beds, etc... throughout the hotel. We hope you give us another try. Sincerely, Jill, GM

Reviewed 18 July 2016

No, I think next time I will pay a little more for another hotel in the area. The service at Comfort Inn is excellent, but the building is outdated and small. Our room smelled like mold, and there are only two machines in the workout room, sufficient, but no free weights. Stay was nice, but not for a luxurious weekend,...

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Helpful?
Thank Sally S
Jill F, General Manager at Comfort Inn, responded to this review

Dear Sally S: Thank you for taking the time to review our hotel. We appreciate your kind words about our service. I do apologize for the room issues you had while staying here. We are going through a much needed renovation in Sept. and we hope you give us another try. Thank you, Jill, GM

Smithton
Reviewed 1 July 2016 via mobile

I stayed here on a recent visit for a baseball tournament that I was umpiring at. Great hotel 20 minutes from Grand Park. Slept well and ate breakfast in the morning at 6 before heading out. I would like to see someone at the front desk at all times though during the busy season in Indy. Parents and players are...

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Helpful?
Thank Byron H
Jill F, General Manager at Comfort Inn, responded to this review

Dear Byron H: Thank you for taking the time to review our hotel on TA. We appreciate your feedback and thank you for bringing to my attention about desk staff. Often times the desk is called away to get breakfast ready or help other guests. I do apologize for this. We hope to see you again on your next visit...

Versailles, Kentucky
Reviewed 7 June 2016

First room bathroom was dirty and bed looked like someone had been in it. Second room they did not clean the bathroom for the 2nd day stay. Hair was still in the tub and on the floor. I forgot to flush toilet and urine and paper were still in it when we returned that evening. There was black under the...

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Helpful?
Thank swails2
Jill F, General Manager at Comfort Inn, responded to this review

Dear swails2: I sincerely apologize for the room issues you had while staying at our hotel. I appreciate you bringing this to our attention so that we may address this with our housekeeping staff. We hope you will give us another try on your next visit to Indy. Sincerely, Jill, GM

Brooklyn Park, MN, United States
Reviewed 24 April 2016 via mobile

Last minute booking (prepaid) had me a little nervous till we got here and saw the beautiful spacious suite with very comfy firm bed and jacuzzi in room. My husband uses a walker so extra space to move in the room is always appreciated. Very clean, friendly staff, good hot breakfast with plenty of protein choices plus the usual waffles...

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Thank Carlton M
Jill F, General Manager at Comfort Inn, responded to this review

Dear Carlton M: Thank you for the great trip advisor review, we appreciate your feedback and are happy to hear you enjoyed your stay with us. We hope to see you again soon on your next visit to Indy. Sincerely, Jill, GM

Battle Creek, Michigan
Reviewed 22 April 2016 via mobile

I stayed here on business and will not be returning. The staff was friendly but the room was not so clean. The others I was traveling with also had issues with their rooms (not clean). I also had paid for a king bed but received 2 double beds. I will not stay here again.

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Helpful?
Thank Tony P
Jill F, General Manager at Comfort Inn, responded to this review

Dear tony P, Thank you for taking the time to review our hotel on trip advisor, we appreciate your feedback. I apologize for the room issues you had while staying with us but thank you for bringing this to our attention so that I can address this with housekeeping. Sincerely, Jill, GM

Berrien Springs, Michigan
Reviewed 13 April 2016

2nd time around for this motel. Great service, love the bedding, and surprisingly quiet. From indoors to outdoors. The heater in the room was very quiet and little, to no hallway noise and if I didn't know there was a highway interchange just outside I would never have guessed. Very comfy and very quiet.

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Helpful?
Thank Deni P
Jill F, General Manager at Comfort Inn, responded to this review

Dear Deni P, Thank you for the great trip advisor review, we are happy to hear you enjoyed your stay with us. We hope you visit us again soon. We'll be going through a renovation in September, lots of exciting changes coming soon. Sincerely, Jill, GM

Cincinnati, Ohio
Reviewed 28 March 2016

Staff was great-room was horrible-water damage ceiling/stained sheets/moldy tub the list goes on. When I asked for clean sheets and an early check out, the staff was extremely kind, handled it quickly and professionally. I just wish the room was as nice as the staff!

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Helpful?
Thank NuclearBrenda
Jill F, General Manager at Comfort Inn, responded to this review

Dear NuclearBrenda: Thank you for taking the time to review our hotel on Trip Advisor. I apologize for the inconvenience you experienced while staying with us. We are going through a renovation in early fall and these items will be addressed. We hope you visit us again soon, I'm glad my staff handled the issues quickly for you. Sincerely, Jill,...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Remodeled all guest rooms & public spaces in January 2017. All rooms have new beds, tubs, carpet, furniture, microwave/refrigerators. Free hot breakfast. Free WIFI. Indoor heated pool. Suites available with Jacuzzi tubs. ... more   less 

Additional Information about Comfort Inn

Address: 10201 N Meridian St, 103rd St. & Pennsylvania Pkwy, Indianapolis, IN 46280 (Formerly Jameson Inn Indianapolis-Carmel)
Region: United States > Indiana > Indianapolis
Price Range: $144 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Jameson Inn Indianapolis-Carmel Hotel Indianapolis
Indianapolis Jameson Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“East rooms are farther from the highway and might be quieter, but only if you are ultrasensitive to highway traffic.”
223merrillm, 26 Feb 2017 | Read review
“Renovations in progress!”
jeffreyw598, 17 Jan 2017 | Read review
“Read reviews before you book”
, 28 Aug 2016 | Read review
“i don't have any tip to help choose a good room-wonder if there is a good room”
657kathleenl, 19 Aug 2016 | Read review
“Don't stay here”
Jessica_485, 6 Mar 2016 | Read review
5 of 5